Weavers at Johnstons of Elgin

I was served a bacon roll that was visibly mouldy, which should never happen in any establishment serving food to the public. What made the situation far worse was the complete lack of apology or accountability from staff, who were unhelpful and dismissive, simply stating that I “didn’t have to pay” for the roll – as if that resolved such a serious hygiene issue. To add insult to injury, my formal letter of complaint was met with what was clearly an AI-generated, condescending response, attempting to justify the incident by claiming the roll had been put aside to be binned. If that were true, it raises even more alarming questions about their food handling practices and how such an item ended up being served to a customer. Being offered a “free lunch” feels meaningless when the fundamental issue is poor hygiene and disregard for customer safety. I have no intention of returning. I expect a restaurant to take hygiene seriously, not dismiss genuine concerns with excuses and automated replies. Based on this experience, I cannot recommend this establishment.

Set within a knittery that takes its pricing cues from the similarly bloated Burberry, this cafe does the best it can under the circumstances of apparently not having people in the kitchen who attend to the process of cookery. In other words, ain't no chefs. Nevertheless the shroom soup is as satisfying as it is simple. The sandwich falls heavily to the floor of dissatisfaction, under the underweight(?) of shredded whatever cheese and somehow almost cabbage free cole slaw. The cakes look alright, but eat like those we hate ourselves for eating at roadside stations. The 3* essentially earned by the highly motivated team. They're a delight...if only they could find the desire to get into the kitchen, with a Jamie or Delia cookbook and get into action.

Pizza arrived cold. The cheese near the middle hadn’t even started to melt. After some time a fresh one was served. They first said they would reheat the cold one. This was warmer but still not hot near the centre. The topping was gloopy and didn’t have much taste. Staff were pleasant but service wasn’t great. We have been here and enjoyed it many times and even with the reduction on our bill I don’t think I will return. Menu is much reduced and prices do not reflect service or quality. On a positive note the chips were hit a crisp.

Lovely lunch spot in Elgin. Huge food portions and good quality ingredients.

What a disappointing experience. £12.95 for litterally 2 table spoons of overcooked rice badly presented in a really small bowl (it was only half full!) With a salad on the side that was bigger than the main course. When the girl at the till asked me for feedback I told her how bad the meal was and she just said "sorry, I'll pass it on". And proceeded to make me pay the whole amount. I would rather not post bad a review, but the meal was road side diner quality with restaurant prices and the complaint was dealt with carelessly. This is terrible customer care.

The coffee is always superb. Thank you for looking after me! 👍🏼

The people were nice and the food was good too. I had a Wagyu burger with cheddar and it was just a plain burger. The fries were crisp and good.

Great coffee shop with a selection of light bites and cakes