Aishwarya Gowda
Google
I visited Wegmans in Amherst on 7/20/25 around 10:30 PM and had a very disappointing experience at the front counter. An elderly employee and a younger Asian female employee displayed extremely unpleasant behavior. They were murmuring to another employee while looking at us in a disrespectful way, and they treated us with a clear lack of courtesy.
Their attitude felt discriminatory and made us feel unwelcome, as if we weren’t valued as customers. This is not the level of service I expect from Wegmans. Everyone deserves to be treated with respect, regardless of how they look.