Welcome Hotel Lambafell

Great room; clean and comfy. Great location. The only drawback was that we couldn’t reach anyone for help accessing our room it’s a self service hotel); once we figured out the system we were able to check in. Breakfast was good, the views from the dining area were sublime.

This is a self-check-in property. Booked room through a third-party and never received the email with our room code or saying assistance closes at 9:00 pm. We arrived at 9:20 after a long day of hiking and could not access our room and the phone was not answered. We stayed for an hour and a half trying to contact them. Luckily, we found other accommodations nearby. Do not recommend.

During my recent stay at this self-check-in property, I encountered several challenges with the arrival process. After booking through Priceline and receiving a confirmation, I was informed that check-in instructions would be provided by the property. Unfortunately, I did not receive the promised email, nor was I able to reach the property by phone number provided despite multiple attempts. As a result, I contacted Priceline customer service, which required an international call and a 30-minute wait before I obtained the necessary check-in information. While my phone plan allowed for free international calls, I am concerned that other guests without such options may face significant inconvenience. This appears to be a recurring issue, based on accounts from other travelers. Given the tourism-dependent nature of the area and its remote location, I believe it is essential for properties to communicate reliably with guests. I strongly advise future visitors to confirm check-in details ahead of time and to exercise caution when booking. Upon arrival, the provided code allowed me to access the room key from the lock box. I stayed in one of the newer POD units, which was clean and equipped with a mini kitchen containing all necessary amenities except a wall oven. The bedding was comfortable, and all standard provisions were available. The accommodation is basic but functional, set against a beautiful landscape approximately 40 km west of Vik. The cleaning staff member who visited the next day was courteous and helpful.

I don't understand why Hotel Lambafell only gets 3.5 stars. I do see some of the comments about the lack of on-site staff and missed connections on some check-ins, but our experience was not at all like that. I will say, the double room we got for four adults was expensive but the breakfast was plentiful and the staff was warm and helpful.

Terrible Experience – Avoid if Possible I am extremely disappointed with my stay at this so-called "hotel." I never received any check-in instructions, nor was I informed that there is no front desk. When I arrived late at night, I was left standing outside in the cold with no idea how to get in. Other guests—who were just as frustrated—told me you’re supposed to receive a code by email or text. I never got anything, and despite calling the hotel multiple times, not a single call was answered. Clearly, customer service is nonexistent and they don’t care about their guests at all. To make things worse, I learned from another guest that he also never received an email, but was only able to get the code after calling the hotel earlier in the day. That’s not acceptable, especially for people arriving late and tired. I was exhausted, freezing, and had nowhere to go. I nearly called the police just to get some help. Luckily, my partner managed to find another hotel nearby at the last minute, but we had to pay a much higher price just to have a place to sleep. This was one of the worst travel experiences I’ve ever had. The complete lack of communication, zero support, and utter disregard for guests’ wellbeing is appalling. I strongly recommend staying far away from this place.

Check in was an absolute nightmare where they didn't pick up their phones, took nearly 4 hours, and when management did show up: they acted like we were an inconvenience. All 3 hotel units on the street all have the same name with a few locals living behind the initial unit. While location is convenient, this was the worst hotel check in I've ever had.

Nice room, unreliable service. Impossible to ask a question on phone, person hangs up. Very bad management of the location. Person is rude as well, upon our departure she just ignored us as we approached for a simple question. Food is very bad here. If you’re looking for breakfast, some of the items are multiple days old, very dry, and worse than the other hotels around. For the price you can get better elsewhere for sure. This place could be great if the people just read the reviews, made adjustments, and improved their attitude.

I have never been treated so bad . They were lying to us and we could only stay if we paid cash which they told us when we arrived in the afternoon. They simply threw us out of the hotel. DONT STAY THERE