Denys Yefimenko
Google
If you want to ruin your vacation, Marriott Weligama is the perfect place.
We had a deeply disappointing experience at this property, and I feel compelled to share the details to warn others.
First, expect to be charged significantly more than the prices you see—a whopping 28% is added on top of the menu prices (10% service charge + 18% tax), none of which is clearly disclosed upfront.
Second, during our stay, a wedding event completely blocked access to the beach. Guests were expected to either wait it out or literally jump through bushes to reach the ocean. The event went on past 10 PM with blaring music, making it impossible to relax.
Housekeeping skipped our room entirely on one of the days without explanation. When we asked, there was no apology or offer to make it right.
Despite traveling with a child, we were only provided with a limited amount of bottled water, strictly rationed for two adults. Apparently, extra water for children is too much to ask.
Finally, the pool area had baffling rules. A light beach ball was banned from use, but guests were allowed to play with plastic water bottles filled with water, which could be much more disruptive. Staff ignored this entirely.
Overall, this hotel falls far short of what you’d expect from a Marriott property, both in service and transparency. I would not recommend staying here if you care about your comfort—or your wallet.