Wentworth by the Sea

I recently had the pleasure of working at Wentworth by the Sea for a baby shower event, and I can’t say enough good things about the experience. As a vendor brought in by the client to handle the event decor, I was thoroughly impressed by the level of professionalism, hospitality, and collaboration shown by the entire events team. From our first on-site meeting, Shannon from the events staff stood out. She was incredibly polite, attentive, and helpful every step of the way. She worked closely with us to ensure the client's vision was brought to life seamlessly, always maintaining a calm and supportive demeanor that made the process easy and enjoyable. Andy, the bartender, was also a standout. He was so kind and personable—his warm presence added to the welcoming atmosphere of the event, and it was clear he genuinely enjoys what he does. The venue itself was spotless and beautifully maintained, providing the perfect backdrop for the celebration. What impressed me most, however, was the staff’s consistent focus on customer service. Everyone I encountered was friendly, professional, and clearly dedicated to making sure guests (and vendors!) had a great experience. If you're considering hosting an event at Wentworth by the Sea, I can’t recommend it enough. The staff here truly make the place run like a well-oiled machine, and their teamwork and attention to detail will ensure your event is a success.

We arrived 2 hours earlier than check-in and our room was ready so we were able to check-in. Luke answered our many questions about the property and was very knowledgeable, very polite and helpful! It is a grand place, very upscale and I love the history of it. We used the inside pool and hot tub. We had a great lunch at Latitudes overlooking the boats and wharf. Dinner was delicious and our waiter was very helpful with the menu. Most people at dinner were dressed up and even though my husband wore a T-shirt and shorts, we were not treated any differently. Breakfast was amazing and the waitress even asked us if we wanted a coffee to go. All around, I cannot say enough great things about the staff and how friendly and helpful they were. I look forward to returning.

This place is absolutely beautiful! Our room was on the end of the hotel facing the water and we had large windows on two connecting walls. The bed was really comfortable and I realized the bathroom floor was heated. Loved that. We ended up going to dinner late so we just went to the room with the bar. It still felt upscale even there and the food was great. Loved our stay and can’t wait to go back!

I stayed at Wentworth by the Sea for 2 nights for a girls’ weekend. My friend and I booked the exact same room type for the same price (to the penny). I can appreciate the historic nuances of a property as someone who has traveled extensively all over the world. With that said, the differences between our (same) rooms were significant enough that it felt as though we had completely different experiences. I wasn’t necessarily disappointed in my room, but I also didn’t feel like I got the full experience. ||Fast forward: My deadbolt didn’t work, and my friend was locked out of her room for several hours while the engineers completely replaced her lock on our first night (as a result, she couldn’t change for dinner). I had a late checkout on Sunday and came back to find my room door propped open (before the confirmed checkout time) with all of my belongings inside. I was only offered a conversation with housekeeping. Thankfully nothing (including laptop, etc) was missing. At this price point, these are major inconveniences.||PRO TIP: To make the most of a sea view king room, insist on a Marina side room with a Julienne balcony and writing desk.

Our second stay at the Portsmouth location was wonderful! The staff is fantastic, the rooms are pristine, and the grounds are lovely. Even a minor thing as my daughter scraping her finger at the pool and the gentleman staffing the area helping with bandaids immediately was so appreciated.

Had a great girls weekend at Wentworth By the Sea! All of us had Spa treatments throughout the afternoon that we all enjoyed. I had a Swedish massage with Amanda, and it was amazing. The space was great- indoor hot tub and pool. There is also an outdoor “jacuzzi” that had the makings of a great space to hang out, but it hasn’t been renovated, it was not clean, and the jets were average. The Tea Room was a nice waiting area, with refreshments available. We had dinner at Salt, and it was spectacular! Ambience was 5 star - Food was yummy, and service by our waiter Chris was top notch. We appreciated a nice quiet round table, and able to hear all conversations. Cocktails were delicious too. We appreciated the staff allowing us to make ourselves at home in the lobby where we hung out and played cards after dinner. The hotel rooms are average, unfortunately I found to be dirty in some areas. Beds were very comfortable which made up for the dust : ). Overall we had a great stay. Location was nice, service was great. I agree with the 3 star rating.

We had a great experience. The staff was so welcoming, kind, and accommodating. The building was beautiful and well-maintained. Our dinner and breakfast at Salt was amazing. Most important, we hosted a family birthday party there, and it was perfect. It was memorable. Thank you so much!

My mother and I had a truly wonderful weekend at the Wentworth-by-the-Sea! A special thank you to Sophie and the entire front desk crew for being so accommodating and helpful throughout our stay. The "Fallafal" at SALT was perfectly cooked and delicious. The convenient shuttle to downtown Portsmouth was a great perk, and we loved relaxing by the lovely fireplace in the lobby. Gorgeous views from our balcony room made it even better! Highly recommend.

Lovely historical hotel. Very friendly staff. Beautiful views. Very pretty grounds.

Leanne is the rudest person I've ever had the displeasure of coming across in any customer service environment. As a 15 year patron of the property, she was disrespectful, dismissive and tried to pull rank when I lodged a complaint as a hotel guest about her treatment of us during the NYE masquerade ball with another manager. This place has tanked from a customer service perspective. They do not care about their customers anymore, it's an embarrassment to Opal's great reputation. I'll be canceling our future reservations with this property and encourage others to let Opal know that it's not acceptable fort them to treat their customers in such a reprehensible fashion.

We stayed in marina suite during the winter just to get away for a weekend. Wow what a room. Amenities included a gas fireplace, a bed with master bath on the 2nd floor, and an enormous bathroom with jacuzzi. The room itself was a bit out of the way, probably a great thing in the summer but a drag in the winter. There was an exclusive own outdoor pool but again, winter. We split the two floor rental with another family and both of us had a great stay. The staff were very accommodating. We both have young kids so we needed pack and plays and the like. We had no issues whatsoever. We would definitely stay here again.

We were able to spend a night at the hotel. It's beautiful, well attended to , landscape perfect and good amenities. We didn't eat at the hotel so I can't comment..enjoyed our stay

Rude staff and again even before leaving my room this morning. We ordered room service and received scrambled eggs from a carton (gross) when i asked to have them replaced with fresh eggs they charged me for both breakfasts in a addition to the 2 "real" fries eggs. The bathroom is filthy with sludge in the tile grout t/o the bathroom and ridiculously dated and filthy carpet. Maybe they have updated some rooms but not about to ask with their pompous attitudes. The grounds are nice and well maintained and meatballs were delicious!

Now that it's no longer a Marriott, I'm not sure if I'll be visiting much anymore. So this is more of an introspective of a freeloader of elite Marriott Bonvoy status... (okay, I pay for some of it too) The first few times we came here (before and during the pandemic) were probably the best, especially the first (pre-pandemic). The Marina suites are excellent, with lots of space and features. The first time we stayed in a two-bedroom suite, there was a jacuzzi in the master bedroom! Some suites have a tiny study if you need to work remotely for a bit. The suites come with gas-powered fireplaces that give them more of a cozy ambiance. The suites have a nautical theme, nice patios, and excellent views of the water. The only thing that can be annoying is that the suites are near the bridge and you'll that metallic noise from cars/trucks driving over. Pre-pandemic, the breakfast buffet at Salt was excellent, with an extensive selection of breakfast food, including smoked salmon and an omelet station. During and after the pandemic, the hotel stopped serving breakfast buffet and if you had the benefit of free breakfast, you were restricted to choose one of two selections in the a la carte menu, even if something else you wanted was cheaper. The a la carte is standard American fare, though the lobster eggs benedict is not and it is not bad. Salt, though, is a rather beautiful restaurant, with a lovely ceiling. The executive suite, pre and post pandemic, is pitiful. It's merely a room with a tv and fridge with soda and water. That's all. Maybe the new owner wants to do something different. If this was a couple of years ago, this rating would be a 4 or 5. However, with my last experience, this is more of a 3, especially that this doesn't feel as luxurious as before. I stayed in the main building this time. The room was spacious and the bathroom was huge (heated floors too). The bed was comfortable and the room was clean. I had no complaints about the room. However, the little things that make this place more special are gone. A tiny example: no more of their own chocolates at the front desk. If you're an elite Bonvoy member, you are not offered a welcome gift, which I've never seen at other Marriott hotels. Service was just nominal this time around, though housekeeping has always been very good. I think the staff and the hotel pretty much mailed it in, resigned to the fact that it was about to be taken over by another hotel chain.

Wentworth by the Sea is hands down gorgeous - especially in late October, early November and our room had a gorgeous view. Check in was easy and there was plenty of free parking available. Unfortunately they lost a star because we went downstairs to have breakfast and the waitress had big mad attitude after we asked if they had outside seating, then when they didn't, if we could order to-go. Who gets so annoyed at something so minor? We went to eat elsewhere. While we would definitely stay at Wentworth by the Sea again, we visited on points and likely would use points for any future visits as well.

Beautiful, luxury hotel under 10 mins from Portsmouth center. Has two pools (in and out), four restaurants, and is incredibly clean. Deep value for Portsmouth. Will be back. Highly recommend.

I've been to the Wentworth for the Sunday brunch in years past. I guess they've stopped it since Covid started. So we decided to just do the Sunday breakfast. I'm always impressed with the service and decor inside. It's a beautiful hotel and top notch service. They were quick to seat us and bring coffee and water to the table. Our waitress was very friendly and checked on us often. All three of us ordered the Eggs Benedict. There's not much on the menu. Seems they've skimmed it down quite a bit. My wife went with the lobster Benedict. They came out pretty quickly with our breakfast. The presentation was nice but honestly, not super impressive for the price they charge. My wife loved her lobster Benedict, minus the fact that the eggs were over cooked and not runny. I liked mine as well but the eggs were over cooked as well. For the price they charged, I would expect a simple eggs Benedict to be cooked properly.

The best comp I have for this hotel is a beautiful, and I mean BEAUTIFUL classic car you see parked and meander over for a look...and when you get closer, you notice the dings, the tired carpet and torn convertible top. Then you turn the key and the engine, while starting backfires horribly. The building is genuinely a treasure - on an amazing location. The rooms were redone and are quite nice, even with radiant heating in the bathroom floors - great touch. The little things though; just not right. The hot tub at the outdoor pool, doesn't get hot...so it's a tub. The restaurant inside, beautiful but they cannot fully seat for anything due to staffing I guess. (Hint to management - for breakfast, how about a euro style continental where all your servers have to do is clear plates and fill glasses - maximize the opportunity)...it's a gorgeous dining facility. The pool area in the morning - garbage everywhere. How about when they close it, they pick up? Also, broken space heaters are a bad look. Remove them. The people seemed nice, but for what this hotel commands and what it should be, it falls woefully short. For a few bucks more, you can go to cliff-house, a much nicer place. Shame, cause there is so much opportunity here...

We stayed for a weekend at the townhouses on the property..... $1000 and a plus which seem like it was well worth it with your own private pool just for the townhouses... Lo and behold the second night we were surrounded with kids and coolers like we're some cheap campsite... as we were getting executive service room service delivered to us. We were surrounded by bud light cans and bags of Doritos .....Found out through several guess that they paid as low as $350 for the same hotel room... Management promise to adjust pricing on me ....never heard from them, we were told they can't control third-party pricing... Too bad they didn't tell us that before we checked in very disappointing ...do not stay there is nothing more then a cheap state park. ,

Where do I even begin with our stay at the lovely Wentworth? My husband and I spent a week in New England for our anniversary and decided to redeem some of our reward points for a night here. Upon arrival, we were warmly greeted by the staff, and they explained the resort and dining recommendations (reservations are STRONGLY recommended for SALT). The property itself is beautiful, and I can only imagine how lively it is in the summer. Parts of the hotel remind me of the Fairmont Banff Springs - especially the spa area and the gift shop. The complimentary parking and easy access to Portsmouth and Kittery make the stay worthwhile. The only downfall of going in October is things are closing for the season, so dining options on the island are very limited. Regardless, we hopped in the car and headed to Portsmouth for dinner and some extra exploring. After dinner, we went for a dip in the hot tub then called it a night. We didn't hear a peep, and the halls were very quiet (something we so appreciated). The bed was very comfortable, and we woke up the next morning feeling refreshed. Our breakfast at SALT was incredible (they have gluten-free bread and options), and we were on our way from there. For hotel basics, the gym comes with Peloton bikes (I didn't take any classes on them, so I can't compare it to mine at home), and incidentals are $100/night. We've already raves about our stay to family and friends and cannot wait to return!

My husband and I just enjoyed an amazing stay at Wentworth by the Sea. Before we arrived, I was a bit concerned because I'd read some of the less than stellar reviews. Everyone is entitled to their opinions, of course, but I'm baffled that anyone could find the hotel less than perfect. We had a gorgeous 4th-floor room with a stunning view of the sea. Our room was lovely and the bed was comfortable. Service throughout the hotel was impeccable. We dined at Salt twice and had drinks a couple of times at Latitudes, and our servers were friendly and professional. The location couldn't have been better. It's less than a 10-minute drive to downtown Portsmouth (which is so adorably charming), but it was nice to leave the touristy downtown and return to the serene beauty of the hotel. We loved Wentworth by the Sea and can't wait to visit again.

What a beautiful hotel! Service is a bit slow though. Had the fortune of staying here one night on a recent trip and the hotel is absolutely beautiful. It's very old-school traditional high end decor. They have a very nice indoor pool, the only unfortunate thing is that it closes fairly early. The rooms are very nice, classy and elegant. Very spacious. The beds are super comfortable, and the whole place is very quiet. It's right next to the bay, so some of the rooms have ocean view. Our room having to have a balcony overlooking the bay and there were several yards parked right in front of the hotel. They do have several restaurants on the property. We did use a concierge service, and the concierge was very slow, and took forever to get her attention. We had asked her to send a package for us and she didn't send it for several days. Not very reliable. Parking is free at the hotel which is very nice. Over all the hotels very nice.

First of all, this is NO LONGER MARRIOT, which is probably why I'm giving this 3 stars because the new ownership, Opal, is miserable. We stayed here when it was Marriot & the care & front desk was lovely. Now it's part of the Opal "Collection" - pretentious claim. You don't get any printout in your room on the various hotel services, i.e. when the gym opens /closes, when the indoor pool opens/closes, when the outdoor pool opens/closes, if you get a hot coffee/tea breakfast in the morning, if you get coffee/tea afternoon, nothing. Everything you want to know you need to phone and ask. Then you're told "Please hold on." It's totally cheap. That's #1. #2 This also had repercussions because the night before checkout, I phoned and asked if we could have a late checkout, 12noon instead of 11am. We were told that anything after 11am would cost $50 and asked "Would you like us to charge your room the $50 now?" The next day we were anxious bc there's only one bellhop & -- we discovered -- he's the only person allowed to push the carts, and there were other patrons of course also trying to leave by 11am, so a late checkout became important to us. This time the front desk said that we had until 11:30. Go figure. Is this Opal Collection just trying to nickel and dime (a little $50 here, a little $50 there) customers? And return customers? It's a great way for people to not return. #3: We had light fare at the bar one evening. The next evening we had the same but the bill was not correct bc one item we'd requested was sold out, so we chose another item that cost more. They said they'd destroy the 1st bill. But at checkout, the bill for the 2nd night was more than double what it should have cost. It was a total mess to try to get it straightened out. Apparently the bar submitted BOTH bills! Outrageous! So you know that these hotels no longer slip your bill under your door so you can see it before you leave. That way they get away with bad charges, because upon checkout you have to ask for the printout & check it out. That's when we saw the wrong, i.e. DOUBLE PLUS, charge. The desk person said she'd look at the restaurant slips. I returned a few hours later & she had not. It was a total mess to try to get it right. We ended up splitting the one double bill in half but that wasn't right either. #4 Nobody ever came out from the office to try to help us. There was only one person at the front desk, and she was not able to sufficiently assist with this. And nobody from the back office, NO MANAGER ever came out to assist. OUTRAGEOUS! Is this how this Opal Collection makes its money? Bad restaurant bills? BC they know people aren't going to stand there & get it right? This is a total lack of integrity and a total lack of respect for the customer. Is it a nice place? Yes, of course. Everything everybody has written about how beautiful it is is true. But Opal inherited it from Marriot and it's Marriot that made it what it is. Opal management is regrettable.

We always enjoy visiting the Salt Bar at the Wentworth when we are in Portsmouth. The property recently changed hands and is now an Opal Collection property, it will be interesting to see if/how they make changes. Devin was tending bar and he was great, mixed two fine cocktails. We asked about the changes -- he was very knowledgeable and he impressed us with how much he knew about the business, being a young man (when you're our age everyone seems young ;-) We look forward to seeing positive changes to this favorite property.

Not a great stay here. The property is pretty, but surrounded by a parking lot-- I don't believe any of the rooms look out on anything but cars and asphalt, with a little glimpse of the sea. The spa was also completely booked when we arrived so we weren't able to try those services, unfortunately. The swimming pool area is nice, with a sauna and doors leading to outside, and they were kind enough to give us a late check-out even though hotels have been so busy and understaffed lately. On the other hand, in the morning when we woke up there was already construction going on-- not just near our room, but on the exterior wall of our room. When we opened the curtains there were workers who could see into our room. For the next few hours, the scaffold was stationed directly in front of our window with a worker right up against it. No one warned us about this. What was worse was that we ordered breakfast for the morning, and on the card it states that if it is delivered outside of the 15-minute window the breakfast is free. Ours was ten minutes late, and when we let the delivery person know this, she scoffed and protested that it was only ten minutes late. We pointed to the menu saying that this meant the breakfast would be free and she threw the menu down on the cart and slammed the door to walk away. When we went to check out, the breakfast was still on the bill. Just unnecessary drama and pretty inhospitable overall for such an expensive hotel.

I purposely delayed writing this report because it pains me giving four stars to this venerable hotel with an amazing history. I realize that staff is hard to get, that the pandemic has turned everything upside down. That dining facilities have been struck hard. But... First of all, our reception. I have stayed in Marriott hotels a total of almost four years of my life and have been at least a Platinum member for going on 20 years. I have a Titanium Elite for Life designation. That and a dollar won't get me on the Boston T, but it's nice for my brand loyalty to be acknowledged when I check in at a Marriott. Not a peep at the front desk. Not even a "welcome". I thought I was at the DMV getting my car registered. Really, I could have checked into a Red Roof Inn with more fanfare. I got a "We'll get your extra points added sometime later" as I was leaving. We arrived as dinner time was closing so we had dinner at the bar, then we did an evening stroll on the sprawling property. The lights on the horizon, the smell of the ocean, the lights and the figure of the hotel in the dark sky, it was stunning. The next morning, we went for breakfast after making a reservation. It was a proverbial cluster. We were acknowledged by he Maitre d', and then she forgot we existed. After two reminders, we sat down. Twenty minutes later, a waitress showed up. Then apparently someone told the staff we had been seating for a long time. So then we ended up with four waiters trying to take our order. There was no direction from management, obviously young waitstaff with little training just swimming for their lives in the dining room. And a hostess who had no clue as to which server was working at which table. It took two waiters to get coffee. One of our plates came in but not the other. So when the other order arrived, the first one was cold. Horrible. We made reservations for dinner, then went touring the area and the surrounding grounds. The hotel is imposing, a work of art and a significant contributor to our country's history. President Teddy Roosevelt got the Nobel Peace Prize from his work with the belligerent Russians and Japanese during the Russo Japanese War which culminated in the Treaty of Portsmouth, negotiated in this hotel. It is a grandiose edifice, a remnant of the Gilded Age. The surrounding area is equally as beautiful. After a wonderful day touring historical sights, we went to dinner, which redeemed the food and service department. Dinner was impeccable. Our waiter was one of the best we've had, ever. There was a sense of competence and customer appreciation at the dining room. Delicious dinner, superb ambiance and amazing service. The next day, it was a redux, a poor recreation of the Waffle House withe less service. It is hard to conceive how a dining venue can go from a sublime dinner to a substandard breakfast, but there it was again. A repeat of the prior day's abject lack of service, except we knew where the stuff was. The waiter brought our food and noticed we had no silverware. Then he went away to manage another crisis. We were prepared and helped ourselves to the next table's service. Halfway through, we needed sugar and creamer for the coffee. Our waiter forgot, again. But this time we knew where the sugar was and I got up and brought it to our table. Our room's gorgeous views were memorable. The room itself was grand, well appointed, recently renovated and absolutely clean. It was truly an honor to stay here. I did submit a review through Marriott. I am sure that it was shared with the hotel management. Again, no one reached out for comment. Dozens of our friends have told us about this iconic place. How beautiful it is. But not one of our friends has apparently seen this place post-pandemic. I really, really hope they get their act together in their service.

The hotel staff and GM need training on their hospitality, especially since this is one of the oldest Grand hotels in NH...it should be a grand memorable positive experience, unfortunately the hotel staff are not very welcoming or accommodating, the pompous staff "Max" had me in tears at check in which set the mood for our stay. Wish I had listened to my gut instincts by canceling the hotel stay and slept at home in my own bed, I would have been treated a thousand times better by a bunch of teenagers! The room had a loud generator sound that kept us up most of the night as we laid awake and began timing it, the sound kicked on every 15min. My one night stay was supposed to be a couples getaway of pampering in which I did enjoy the Spa & dinner, but it was still hard to recover from the original "welcoming committee" at the hotel. In the morning I asked the front desk for a late (12:pm) check out as my Spa treatment ended at 11am and I didn't want to lug our belongings around, they wouldn't accommodate that either until I lost it and flat out complained about the noisy room & insisted they give me the extra hour to get to my room and grab our things. I seriously don't know what I did to have these people treat me so poorly, maybe it's because we are blue collar workers and don't fit their image? We're genuinely nice to everyone and treat people with kindness. My husband keeps telling me to stop apologizing to him, that it's not my fault. I really wanted it to be a special getaway experience. Thanks for nothing Wentworth!

My wife, mother in law and myself went here for Christmas Day buffet. The staff were all amazing and tentative to our every need. The food and the atmosphere were all second to none. This may be our new go to for holiday occasions. I've posted many pictures but it really doesn't do it justice.

I'm incredibly disappointed in the customer service we received here, and the comments made by a representative of this hotel. I called the resort to see if they do 'day passes' for the pool. I was told by someone that they do, and that they were $40 each. The week we were planning to visit @Wentworth by the Sea, I called to see if I could purchase passes in advance over the phone and was then informed that they actually DON'T do day passes, that the person I talked to before was likely in training and gave me wrong information. I understand mistakes happen, and likely we were just given incorrect information, but I escalated the question to see if they could make any exceptions since we had a whole day planned around coming to the hotel - to enjoy the pool and visit their restaurant/bar - based off the information that was given to me originally. In speaking with someone on the evening of 7/28, was told "no offense, but if you're not willing to spend the $700-$800 a night to stay with us, you're not the type of people we want at our pool".... I was shocked to hear such a judgmental comment from a representative of their hotel directed towards interested guests. I've never actually stayed at the Wentworth, but can't say I would consider it in the future due to this exchange.

We were pretty excited to stay here on the last leg of our northeast vacation. Unfortunately all expectations were deflated when we rolled on to the property. When we arrived around 3, we were told our room wasn't ready and we were totally fine with going into town to kill some time. Front desk promised they would call/text when the room was ready. At 7pm, still no call/text. No big deal but when I called to confirm if room was ready they simply said "oh, we had a shift change"..... no apology, no whoops our bad. We wrote it off as a no big deal but surprised because of the cost per night, we were expecting a little higher level of service. The hotel looks as if it's right on the water with beautiful views to bask in, but the restaurant outdoor seating and room window views are ALL of parking lot and street as the parking surrounds the hotel property. The attached pictures will fill in the rest of the below average review. Plus side is the bed was super comfy with plenty of pillows/charging ports.

Nice looking grand hotel on the outside, but failed on the inside. Room service non existent. Never got our breakfast delivered, even after three calls to the restaurant. Had to go downstairs to eat that morning. Even then it took 30 minutes and a walk back to the kitchen before someone would come out to our table to offer us water and to take our order. Pretty disappointing! The room left a lot to be desired. The sliding window/patio door looking outside had a latch that did not lock or work. This was a security problem that no one attended to. Overall I would not stay here again.

Where do I begin... planned a girls getaway, a room reserved at the marina suites just three of us. Checked in but no parking for us at the Marina, so spaces were suggested along the entrance to the hotel. No one to help us with our luggage and it's a steep hill down to the marina, we had to asked for help. We finally received our one car allotted space and one for our handicapped guest, and help with our luggage. The room was beautiful overlooking the Marina and all the boats, two bathrooms two bedrooms kitchenette but no stove. Upon settling in, I was checking out the kitchen, minimal supplies at best. Tiny little cork screw that opened nothing, we had to ask for help at the bar! they even understood us with the cheap cork screw, but when I went to throw things away I found our trash barrel under the sink and the dish rack that unfortunately had mouse poop just sitting there on the dish rack. We had one little square bar of soap in each bathroom for three guests!, no hair dryer - nothing! and very slippery marbled floors even in the shower, no hand bars and no soap. The mouse poop was upsetting enough, we went to the front desk and asked to speak to the manager, he apologized and said "he'd get an engineer out to our room." The engineer came and left a mouse trap under the sink but didn't clean the dish rack. House cleaning came the next day to clean and we still saw the mouse poop and they didn't even sweep under our kitchen table so crumbs sat there the entire stay!!!!! We complained again about the mouse poop to the manager (Max the hotel manager) sent the engineer again to the room to disinfect under the sink, we mentioned the mouse poop sitting there another day under the sink and not one person cleaned it. The engineer asked if we'd like a new dish rack, and we were told the last engineer must not have had his reading glasses on to the see the poop... I said that is BS and called him out on that, how lame!!! We were compensated half off the room for a night. We were told the hot tub was closed for it looked like rain, wasn't true, Food was way over priced at both restaurants and the staff was mediocre ~ most staff at the hotel just stood around, no attentiveness towards guests. This hotel is no longer a grand place, nor luxurious, not worth the money we paid for... tho we had a blast while in NH, and being with friends, but I must say to all, look around before booking, there are much better hotels than Wentworth by the Sea.

I was initially very excited since I chose to use my 'suite nights' to upgrade. As a titanium member, the suite upgrades are generally one of the best benefits. I did the remote check-in request for 1 pm the day before and a late checkout request for 4 pm. Communication from the front desk was lacking. When I arrived at 1 pm I was told they 'saw the check-in time but the room won't be ready until 4 pm. I've had many other hotels contact and communicate these things with me so I have no understanding why this hotel was incapable of this. Then on check-out day, I had hotel house keeping walk in at just after 11 am. Really? The front desk had no notation for the late check-out. Since it was mentioned at my check-in, I know they were aware. I was visiting for my anniversary. We had ordered cheese and wine to be in the room on arrival. I waited 45 minutes then called. "Oh, they see it was to be sent over at check-in. I'm not sure what happened!" What happened is they messed up. Again. The room itself had a large crack across the mirror. It was supposed to have a fireplace, it did not. There was what looked to be a large gouge in the ceiling above the shower upstairs. Many of the outlets didn't work in the living/dining area. We had to charge our laptops on the kitchen counter. It didn't feel special with it looking so run down. We ate in the hotel dining room. It was 'okay'. I wish there were a few more choices. I know covid, ect. ect. That said, per the front desk they have been nearly full every weekend for several months. If this is the case, staff should be in place to handle these things. We went out for several meals in Portsmouth and those were fantastic. I'd recommend just going to a local restaurant as 'Salt' is high-end in pricing only.

No longer a Marriott property and has gone downhill. I usually come up a few times a year and found it to be a good winter escape but was very disappointed in my visit this week. The outdoor adult hot tub is now for spa guests only. This is a huge disappointment for couples and adults use to this amenity. The indoor hot tub is crowded with screaming kids. Also, I miss the hot breakfast buffet. Not sure I'll be returning to my old "go-to" escape. Likely will try out their competition next time. Made me second guess any Opal property.

This historic and grand hotel opened 146 years ago in 1874. I wondered what sort of characters had stayed there back in those days. Dignitaries and well to do's no doubt. The place oozes timeless classiness. The décor including the furniture brought me back to my grandmas house circa 1960's. Big plush chairs, wallpaper and paintings of ships. Thats not a knock its actually pretty charming and warm. My first instinct was to change out my Aerosmith T-shirt for a collar but my paranoia subsided when I met a dude sporting a Psychedelic Furs and realized that doctors, lawyers and regular folks like me just want to chill out on vacay. It's wedding season and of course there was one on Saturday night but the thumping thankfully stopped at 10 just as the front desk had said it would. I really appreciated that. Its true the parking lot is in your view but if you overlook that you see the beautiful grounds and the ocean a good ways off. Nice little marina area and another restaraunt called Latitudes which we did get too. Kudos to the gardener. This is prime flowering time and the landscape is beautifully designed and maintained to a T. We got several ideas for an area on our own property. I discount a bit for minor things such as I couldn't get the light next to the bed on the stand to shut off so I unplugged it. Didn't need it anyways. And while the room was pretty comfy it doesnt sport a great TV by todays standards and also the remote really needs to be upgraded. Hint That should be a quick call to comcast and be done. By the way internet speed on free regular was very good. The bed was OK but the pillows were not to my liking and once again I swear that I must bring my own as all hotel pillows that I know of suck. Nothing worse than tossing and turning, flipping and scrunching. Nowadays there's been so much research and innovation pillow wise that I dont understand the disrespect. I think all good (and expensive ) hotels should offer an upgrade to a memory foam firm neck supporter type for like 10 bucks but I imagine people would walk out with them. Also I thought I was putting a leftover piece of pizza in a microwave but I actually locked it in the safe! Who knows it might still be there! Bathroom nice but no complimentary shampoo, conditioner and lotion but yes soap and decent toilet paper. As an aside the water pressure in the sink and shower was off the charts powerful not that it really matters much but it did make me go wow. A big plus was the easy no hassle room change to the first floor which was perfect for us and our good sized Alaskan Malamute. Also able to park our jeep right outside the room. So happy they are dog friendly as he goes where we go. First night hit the bar for a cold one and was thrilled they had Maine "Lunch" on draft. Its a great beer. Served in a 12 oz glass for $10 I believe but I knew everything was going to be a bit pricey. We were on vacation so who cares we ate and drank well. I found the staff to be exceptionally polite, cheerful and helpful. A good attitude and friendly smile goes a long way. Really wonderful outdoor salt water pool and cabana. Toured the indoor pool, spa and work out area. Multiple cardio pieces it's really a complete gym with tons of equipment. I shoulda worked out but of course I didn't. The area is top notch summer fun. Portsmouth is a cool little city and there is tons of history all about. If your into lobster or as I say lobsta Drive north over the bridge to Kittery ME and hit Warrens and drive south on A1 and got to Petey's or Rays for more lobster!

I was really hoping to love this place but I definitely did not. I know they're probably going through post pandemic hiring problems like most of the country, so I'll skip the service issues (the one person who was great was the valet, great attitude and super nice)... When we checked in they told us that we where in one of the seaside suits. In the 1000s but neglected to tell us where the suites actually where located. So I walked around in the rain for 10 minutes while my wife had to wait with my bags. Finally we discovered that we had to carry 6 bags down several flights of stairs to go around the back of a building and get into our suite. Fine, I'm in shape and healthy, but if a senior or out of shape person had to do this, they'd probably die. Quick reminder, no offer of help from the bell staff or registration staff. Anyway the room/suite was nice enough. Decently clean and the bedroom was, ya you guessed it, up another flight of stairs. Cool. I'll carry all six bags up another flight. The AC here is atrocious. I mean unacceptably loud. It would turn off and on every 5-7 minutes and sounds like someone bangs the wall every-time it cycles back on. The first night I downloaded a sound machine app and turned it all the way on high on my phone. Didn't help. Second night had the app on high and bought earplugs... still only slept maybe 45 minutes in total due to the awful noise. The most fun was packing up our six bags, and me having to carry them up the 4 flights of stairs in the rain with no assistance because no one answered at the front desk. Anyway, very disappointing stay at a place that presented way nicer than it actually is.

we stayed at the Wentworth 6/26/2024 to 6/28/2024 the room was dirty and many things were broken the fridge did not work the window did not close all the way the vantiy mirror did not light up the shower door did not close they came and fixed most things but could not fix shower door we got a new room but it was smaller and not very nice for $450 per night you would thing the rooms would be nice also hotel is very boring no entertainment at all mostly college kids working there not very professional poor managment

I had stayed here for one night, it is rated as "luxury hotel" in Portsmouth but I found it to be an average experience. The bathroom was small, awkward, shower was nice and clean but no bathtub even though I requested a room with one. I paid extra 20 or 30 dollars for "harbor view", and with the weather being winter, it wasnt that nice, covered by the treas. When you approach the property, it was well light for the christmas. I tried to get in spa but apparently it is booked days in advance and couldnt get a spot. I wanted to use the sauna but it is only open to spa guests which is already booked. So it was pretty lame.. there is a hot tub and a swimming pool which were decent. No showers or changing rooms by the pools which was surprising. There was only one restaurant and when I went at 9:30, it was already closing and they didnt take me for a nice table saying it is closing.. I got a drink and drank by the fireplace which was nice. They had some minimal xmas decorations. Overall, I had definitely stayed in actual luxury hotels and this is not one of them. I noticed that the prices for weekends are much higher than what is the charge for a week day. So if you wanna check it out, week day rates are seemingly better.

The grounds are beautiful and that's about it. There were so many things wrong with my room, including the deadbolt not working, that I made a list. I stayed two nights. They did refund me $150 upon checkout. The spa was nice but very overpriced. The pool was so packed with lounge chairs it's difficult to maneuver around the pool. The drinks were watery and weak. Yeah, not impressed -- $17 for a mojito that was flavorless? There are no vegan options on the menus at the three or so restaurants. I had taken my own food, but the refrigerator door didn't close due to buildup of frost so all my food went to waste. The resort is in a nice location for walking. I recommend leaving your car in the lot and walking to the park about half a mile away (or pay $15 to park) and enjoy the beach and all the park has to offer. Easy to get to Rye and Portsmouth from New Castle.

What a treat to have the opportunity to stay here for our Baby Moon/Valentines Day weekend. We were very happy with our stay. The room couldn't have been anymore perfect. I was SO happy they gave us the corner room far away from everyone else, as we spent much of our time relaxing and enjoying the view and each other's company. (It also sounded like there was a wedding going on that weekend so I was happy to not be near any of the party rooms. =) Bed was comfy, bathroom was a great size (although dark because 2 of the three lights bulbs were out), view was irreplaceable! They only gave us 2 towels which seemed odd to me, we were only staying the weekend but it would have been nice if they gave us 4 towels so I didn't feel as needy asking for various items all the time... (but I understand with the COVID protocols they put into place...) We can't wait to come back in the warmer months!

I am paying an outrageous $800/night for a special occasion. I called to request that they replace the feather pillows and bedding as I am highly allergic. This is all that they could find. Should have stayed at a best western.

First stay at this historical hotel. We enjoyed our stay, they did well with following COVID guidelines. Easy check in. The room was neat and clean. The pool and hot tub were beautiful and had a occupancy limit, which most of the time we were the only ones there . There is also a restaurant and a spa, but we did not use those services. Only downfall was there was no place to get a snack and we didn't plan well for our growing preteen. Some amenities were closed due to COVID like the sauna and some spa services. Overall we loved this hotel and would absolutely go back.

Please treat disabled people who patronize your hotel with more understanding, respect, and dignity. When ONE stay goes badly, and second opportunity to "make it right" goes as badly, you get. review. When TWO stays go horribly wrong and ruin TWO entire vacations, you will get NO return bookings. If you are so set against reasonable accommodations and extremely poor guest relations for disabled or elderly guests, please include that fact in your marketing. I wouldn't stay with you if you gave me a free room on the most profitable day of a hotelier's year.

This was the worst Marriot experience I have ever had. The room was a huge disappointment, the staff behaved like we were lucky to stay there, and the value was terrible. I am a "Titanium Elite" member, and Marriott consistently emphasizes that they value the repeat business of guests who are loyal to Marriott properties. That loyalty means nothing at Wentworth. I made reservations months in advance, and notified the hotel that we would be spending a week there to celebrate my wife's birthday and our anniversary, which are 1 day apart. We started our stay by waiting 2 hours for a room, even though the Marriott app set our arrival time at 1:pm. I attached a picture of the lowest level room that we were given, with a view of construction equipment - again - no regard to Marriott loyalty. When I asked about a better room, I was told that there was nothing they could do - even though I could see better rooms available on the website. The fitness center was not clean, and there were no tables available on site for dinner. The breakfast for loyalty members was in the basement, with very limited food choices. We love Portsmouth, but we'll never stay at Wentworth again.

There is a reason these "historic" hotels are no longer relevant. They have to charge rates that are ridiculous in order to maintain sub par facilities. We are staying here now and sadly this place is a dump. Staffing is inadequate, service non existent, prices exorbitant, the rooms are awful, our "closet" is a four foot wide armoire that fits nothing because of shelving taking the hanging space, the bathroom is pitiful. I am from a family that owned "historic hotels" in Michigan that all went out of business for the reasons mentioned. The Wentworth lost its affiliation with Marriott for a reason. We are experiencing it right now. Too bad, cool location, great area, really bad experience.

Always wanted to try this place, ...so me, my wife, daughter and grand daughter decided to make a reservation for Thanksgiving Dinner. I dropped off the ladies at the front door to get our table & I'd park the car because it was freezing outside! When I got inside they were already seated next to the a gas fireplace, so feeling special already. Our server was very prompt in bringing us warm dinner rolls as well as our drinks. I had a manhattan, my wife and daughter both had cosmopolitans & my grand daughter had a hot cocoa with whip cream...all were very good. For appetizers we selected a baby kale salad and two celery root bisque soups...I'm not a bisque soup guy but it was very tasty. For the main course we went with the Wild Salmon Oscar, Slow Roasted NY Strip Loin & Oven Roasted Free Range Turkey Dinner. We shared the main courses kinda like chinese food. All were very good! Service was prompt and efficient. The dining room atmosphere is spacious & comfortable. Also they have decent room at the bar and a cozy looking lounge area. I only have this one experience to base my rating on but my gut is telling me that a solid 4 stars is legit and maybe touching 5 stars is realistic but I'd need to have a few more at bats to decide that. So give the place a shot for dinner or drinks & appetizers. Enjoy!!

Once a year, preferably in the fall, I come and stay here for a long weekend! Oh so romantic and relaxing it is here! Never having to leave its property if that's my/our wish! Never having to lift a finger either, except to push a button or two for services needed from their accommodating staff! Absolutely lovely are their suites! Pretty and comfortable are their furnishings! Soothing are their hung paintings! Refreshing is their pewter, white, and blue color scheme! Warmth it is with a switch to ignite the fireplace! Luxurious is the bedding! And, best of all, two full bathrooms at separate ends for precious time to be spent alone! In addition, within this property, I have loved the breakfasts at SALT; taken beautiful nature hikes; dipped into their pool; sipped tea while sitting out on their front porch; and, received fabulous spa treatments! Refreshed and rejuvenated after each and every stay here year after year! Love it here! CHEERS!

This was a huge disappointment. Our suite on arrival seemed more than adequate for $500+ per night. We're frequent flyers with Marriott which entitles us to use of the lounge for free breakfast and beer/wine in the afternoon and evening. This hotel doesn't have a lounge and provided tickets for breakfast. My wife and I grabbed a plate and sat outside. Wait staff then informed us that any hot food would be charged an additional fee of $5. Good to know. Any other Marriott would not have charged a fee for hot food. I really don't think of a bagel or toast being a meal. Our $500+ per night had a wicked view of the roof and undergarments. Post card perfect. There was a wedding during our stay that had music thumping through the walls. Not ok, this is a working vacation that requires a 4:00 am wake up. I called down to complain and was told there was noting to do. I looked up local noise ordinance https://ecode360.com/11760282 and told the hotel staff they were in violation and something needs to be done. I'm sure I'm not the first person to complain or the last. To make the ballroom sound proof would cost no more than $2.50 per square foot. This should have been done at the time of remodel or retro anytime after. I was told that my room would be discounted 50% for the trouble. It was not. Bottom line... Wentworth is about making money, like all businesses, which is good, good, good. Wentworth does not take steps to ensure full value for it's guests by investing nominal money to make sure that everyone gets a decent night sleep, which is bad, bad, bad.

Don't expect the management to match a website price for the same room when you check in. They just don't care. The price you book is the price you pay regardless of the price offered the day you checkin. The reservation manager and hotel manager are both rude and offer no customer service as you would expect. I paid $750/night and the room was advertised for $250/night. No adjustment or consideration was given following our many thousand $ wedding we had that day. BEWARE AND DON'T EXPECT SNY CONSIDERATION.

What a horrific stay! I would absolutely not recommend staying at the Wentworth. The staff and management will not tend to their guest's safety and security. The accommodations are less then stellar and the hotel is run down. Food was terrible and severely under staffed. Save the money!

This hotel is rated at 3.5 stars on Yelp, and that's what it deserved on this visit. Let's take a look at the pros and cons of this historic, gilded age, grand hotel, built in 1874. The Pros * It's a beautiful old hotel, which has been renovated and is in good condition. * Many rooms face the water and have beautiful views. * Many of the rooms are large and have sliding glass doors. * There is a concierge lounge for Marriott Platinum members, and the food and service in the concierge lounge was very good during our stay. * There is a very nice lobby, and a number of nice sitting areas both inside and outside. * Friendly and accommodating staff. The Cons * There is no beach convenient to the property. * The hotel pool is small, and the seating areas are cramped. * There is no adult pool, and there were many, many small children. So this venue may be good for families, but for anyone looking for some relaxation time, this would not be the place. * There is a gravel drive, adjacent to the main seating area of the pool. Large delivery trucks use this to offload food to the restaurant. The trucks are very noisy (some are 18 wheeler's), and they are right next to you, burning diesel, and running their air conditioning units for their perishables. * The service was really, really slow at the pool, as they were understaffed and overworked. Along with the slow service, our lobster roll and a burger resulted in a tab of about $55. * Though there are some nice lawn areas across from the hotel, there is very limited seating to use them. Perhaps a handful of chairs in total. Although this visit warranted a 3.5 star review, and on Yelp, that's either a 3 or a 4, we'll give it a truly begrudging four stars for the visit. Rates in season appear to start at around $370 a night. Maybe? I think we'd be more likely to select the Mount Washington Hotel given the choice.

I had lunch at the Wentworth's restaurant by the Marina. beautiful view and great service. however, I waited over 30 minutes for my meal (chowder) and after waiting another 15 minutes for a requested roll, I was served two slices of white bread. there is something seriously wrong with the kitchen. I sent an email to the manager, Dean Pratt, advising him of my experience and have been waiting two weeks for a reply.

Insanely busy. They closed almost all the amenities because of COVid 19, but they didn't restrict the rooms available. The place is extremely busy, with a full pool and no place to stay. Wait more than 3h for a chair in the pool, that Was packed. The worst experience ever.

As a hotel, it is spotty. I've been here twice. Once was nice. The more recent stay was poor. The room was mediocre - Hampton Inn level. Also, I was not informed in advance that there would be an event outside of my room starting at before 6:00 am. When I told the staff at the front desk, they were unapologetic. For the price charged, you should be assured a premium level experience. What you're paying for at WBTS is location. The hotel experience is not worth the price. My advice is to stay someplace else and save a few bucks, and if you want to experience WBTS have a meal here or a drink at the bar.

Still love this charming place. So peaceful and beautiful. Club lounge is wonderfully stocked. Our townhouse style room is amazing and has so much room. The main dining room is great fir breakfast.

We decided to take a mini vacation just after Labor day. We arrived at Wentworth mid-afternoon on the Wednesday. As we located our room near the end of a long corridor, we were greeted by numerous uncollected room service breakfast trays on the floor. We freshened up, and then sought a snack as we had missed lunch. Their casual restaurant, Latitudes, was closed, so we were directed to a restaurant off premises. After a challenging walk, we discovered that restaurant was also closed. We had to drive all the way into Portsmouth to avoid starvation. When we returned to our room to freshen up for dinner, the breakfast trays were still there. We had made reservations at Salt, the more formal on premises restaurant 3 weeks in advance. We were denied a window table because we hadn't specifically requested on when making the invitation. Once seated, it took 25 minutes before a server came to take our order. The following morning, when we arrived for breakfast, we were told there was a 25 minute wait for a table. We could have ordered from room service the night before, as the hang tags in the room had urged us to do, but there was only 1 actual chair in the room. The amenities were pitiful, even by low end motel standards. Only 2 glasses, which would have to suffice for both tooth brushing and other drinking. Only cardboard cups for the coffee maker. 3 packets of single serve coffee. 1 English breakfast tea. I herbal tea. Our partially filled Kleenex box ran out and there was not backup. There was a mostly used up toilet paper roll, with the end folded into a point with a sticker on it (???). Thankfully there was a spare roll for us to replace it with. The car valets lounged near the door, not bothering to open it for guests. No doorman. This place is run like they need to squeeze every penny out of you while giving the minimum. There is nothing luxurious about it. Only pretentious.

The location and grounds are beautiful. Everything else is just meh. With the exception of COVID 2020, I travel extensively for business and occasionally for leisure. Because I travel so much for business, when I travel for leisure I want it to be an exceptional experience, which is why we chose Wentworth. They really advertise themselves to be THE place to go in New England. (I am a Marriott Titanium Elite member so I have stayed in a gazillion Marriott hotels.) First, I attempted to use my Suite night awards for an upgrade and that was denied, even though you could still book the upgraded rooms directly. That's fine, I booked a nice suite for $500. I used mobile check in before we arrived and indicated our time of arrival. When we arrived, it seemed as if we were an inconvenience to the front desk staff who were busy chatting with the bellman. They told us our room wasn't quite ready, but it shouldn't be long. She gets our phone number and says she will call when it's ready. So we sat on the couch. Two hours later....still on the couch. While we were waiting, another gentleman came down to say the room they just gave him had not been cleaned. Sheets off bed, trash in room, used soap. Gross. Now a little back story, it is our anniversary and I want it to be perfect, but I'm also going through treatment for colon cancer, so my bathroom visits can be unexpected and frequent. Sometimes with dire consequences if I'm delayed. So I'm making frequent trips from the sofa to the restroom. After two hours, I walk up to the desk and check on our room. She again says "soon". I whisper to her my situation and she calls up to housekeeping to "rush". We wait another hour and I walk up again. This time she checks and says, "oh, it's been done for awhile". Seriously!!?? The room was nice, not $500 nice, but fine. We looked at the information and menu for the on-site restaurant Salt before we arrived. The menu was vast and looked delicious. We called a week out and made a reservation at Salt for dinner. We told them it was a special anniversary and gushed over the menu. They person we spoke to didn't bother to mention that they don't have that menu and it's actually a combined restaurant / bar menu with only three entrées. Major disappointment. Dinner was fine, nothing special. Expensive for only offering three entrees. Visually, the ceiling over the bar area in Salt has water damage and is peeling off and falling down. Not what you expect when your average room is $500 a night. Overall, it was fine. Nothing horrible happened, but nothing great either. Even the service at the bar and in the restaurant was just barely acceptable. We sat at the bar for 16 minutes before anyone showed up. The other two couples had completely empty glasses. The hotel staff clearly have delusions of grandeur and feels they can simply "phone it in" rather than provide any level of actual service. I'm not sure what I expected specifically, but I thought I'd have an elevated experience that I could rave about for years to come. Honestly, we get a better level of service and experience at the AC and Courtyard Marriotts downtown. Save yourself a grand and go there instead.