West Bay Club

West Bay Club Beautiful location and excellent amenities. The pool staff, housekeeping, and technical support were outstanding. Unfortunately, my experience with the front desk—specifically Lloydeka—significantly detracted from my stay. Nearly an hour after check-in, my companion and I were still waiting for our condo while I observed multiple couples being escorted to their rooms ahead of us. When I calmly raised this with Lloydeka, she appeared irritated before arranging for another staff member to assist us. Throughout the remainder of my stay, service from her felt inconsistent and dismissive, with delays in assistance and a noticeable difference in warmth compared to couples. On departure, I observed a couple leaving at the same time receive a warm farewell and invitation to return, while my interaction was cold and transactional—confirming this was not simply perception. To be fair, I emailed management privately after my stay and received no response, which is why I am sharing this feedback publicly. It’s unfortunate that one experience overshadowed an otherwise excellent property, especially since the rest of the staff was wonderful.

We just spent a week at the West Bay Club in Turks and Caicos. 5 stars all around! The hotel was immaculate, the beach was pristine and the staff was so professional and caring! While there we ate dinner at Two West on several nights. The food was fantastic! My wife and I are both fish lovers so we had Conch, Salmon, Red Snapper, Lobster, Crab Cake among other things. Our daughter had Pastas, Chicken and fries and different pizzas. Everything was so delicious! The only thing that wasn’t to our liking was the dessert of New York Cheesecake. The cake did not have the flavor or texture profile we are used to. Maybe the fact that we are from NY we were a little biased? The manager was very nice and did not charge us and additionally brought out chocolate ice cream on the house! Our entire visit was relaxing, fun, we were treated so well, I highly recommend!

Great location, beautiful beach, great breakfast, and very good food. The chef is very talented. ||Our room...the bed had a huge dip in the middle. The room had 3 blinds that never touched, so there was a bright light that shined in all night. The TV had a weird purple glow, even when it was off. It could have been a nice room, but it was very hard to get any sleep in there.

West Bay is beautiful everyone from the staff is A+++ and that's where me and my wife stayed during our visit to Turks & Caicos we visited all 4 sister Resorts and like I said my pick would be Rockhouse absolutely nothing bad about the other sister Resorts just my personal favorite it's a matter of taste and what your looking for. 1) Rockhouse (my personal favorite) 2) South Bank Resort (2nd personal favorite) 3) Grace Bay Club (close to shopping & restaurants) 4) West Bay Club 5) Point Grace ( also close to restaurants & shopping)

Friendly staff, quiet resort and calm atmosphere!! Only downside is the drinks were very expensive at the hotel. I paid $44 for 2 glasses of mimosa. That was insane!!! I would recommend that you bring your own liquor to this resort

I absolutely loved my stay at the West Bay Club. The facilities are beautiful, the staff is incredibly friendly and always willing to help, and the food is excellent. Everything feels clean and well maintained. The beach is simply spectacular - white sand, crystal-clear water, and a peaceful atmosphere that makes it hard to leave. That said, I’d strongly suggest the hotel look into the mosquito situation, especially for rooms on the first floor. They tend to get inside, and I spent several nights trying to get rid of them - which made it hard to sleep. The staff was very responsive and even came late at night to assist with dehumidifiers to reduce that “musty” or “closet-like” smell that sometimes appears when humidity builds up. I also noticed that the bed frame, made of a woven wood material, tends to collect dust in small spaces, which may contribute to that same smell even though the rooms are clearly cleaned with care. Overall, despite those small issues, it was a wonderful experience - the service, the food, and especially the beach make West Bay Club a place I’d definitely recommend and return to.

Beautiful beachfront property with great service and food. Studio suite was very comfortable. We loved the size of the hotel and the location. It is on the end of Grace bay away from the congestion of Beaches and the Ritz.

Our stay met all our expectations. The beach is stellar! The hotel is just the right size for us. The staff is so kind and helpful. I will definitely return.