Maria B.
Google
0 Stars!! Deeply Disappointing Stay at West Cliffs Golf Resort – Sadly Put Us Off Portugal
We booked West Cliffs Golf Resort for what was meant to be our first ever trip to Portugal — a peaceful, relaxing getaway in what looked like a luxury setting. Sadly, this experience has completely changed how we feel about visiting the country again.
The villa we were given looked and felt abandoned. Bare walls, half-hanging curtains, and a damp, musty smell as soon as we walked in. It was cold, lifeless, and nothing like what we expected. The whole place just felt neglected and forgotten.
The worst part, though, was the attitude of the staff. The reception team clearly do not want to be there. They were rude, uninterested, and dismissive from the moment we approached them —even upon check in. No one offered to check the villa or even apologise. It was shocking and honestly uncomfortable to deal with.
As this was our first experience of Portugal, it’s heartbreaking to say that it’s put us off coming back. The complete lack of friendliness or care made it hard to enjoy the rest of our holiday.
The location itself is beautiful, but the resort is so poorly run that it completely ruins it. Misleading, overpriced, and nothing close to five-star. Avoid.