West Zone Fresh Supermarket | Jumeirah Village Circle (JVC)

Absolutely the worst service I’ve ever experienced. Placed an order at 11 AM — and not only was it never delivered even by evening, but I was casually told later to “place the order online” as if it was my fault. Their WhatsApp service? Completely useless. No replies, no accountability — just pure ignorance. This isn’t the first time either; it’s happened multiple times, and every time it just gets worse. Pathetic customer service, total lack of professionalism. Shocking and unacceptable from a brand like Westzone. I genuinely don’t understand how a company can function with such careless operations and zero customer support.

Placed order at 11.30pm last night. Order should be delivered this morning from 8 to 9Am. They call me several times to tell we don't have this we don't have that... then what do yoy have? And why posted product which you don't have in your shop? Delivery after 11am? It's almost 1pm right now. Delivery still not here. I will STOP using west zone shop. Why? Also, by application one price, when you go to total it's other price.

Quality of the food was good, sitting area was good, dessert was satisfying. But the main course felt like boiled lamb. I didnt like it. I could have so much better and it needed so much more spices than that. Felt like hospital food. Also they had a berry smoothie which was delicious.

This restaurant is upstairs in a building in JBR with good views of the beach. The menu contains many local dishes, including dishes with camel meat. Unfortunately though, on the night I went, a few items were crossed off as being not available. Despite this, the food we ordered was still good. Service was also slow especially when I arrived where no one acknowledged me, and staff seemed to be going about doing their own thing even though the restaurant was quiet.

Westzone Fresh Supermarket is my favorite place for grocery shopping. The store is always clean, and the staff are very helpful. They have a wide range of products, good offers, and everything is fresh. Highly recommended for quality and service!

It was nice experience with very delicious traditional Emirates food. Recommended restaurant. Has an amazing view especially during sunset time. The price was good Very nice decoration. Friendly staffs.

Dont use the delivery App. It is a waste of time. I have ordered as they insisted using the app for delivery. I placed the order and the products are not delivered. I messaged the store, but I was ignored completely.

Great Emirates traditional restaurant in the lovely Dubai city. We like the atmosphere and the elegant way the restaurant is designed. Prices are reasonable and food portions are big. Traditional dishes are very delicious and presented in a good way. Setting area is awesome and staff service is friendly. Appetizers and sweets are also very delicious. Travelers should not miss the great experience.