whala!bocachica

I stayed at this resort for three days, and unfortunately, I felt that the cost did not reflect the quality of the experience. The rooms were decent, and the food was satisfactory, but there was a limited selection of alcoholic beverages available onsite. While the resort is generally a safe environment, I believe adding more security personnel at night would enhance safety. The facilities are family-friendly and suitable for a relaxing stay, but if you're looking for a lively party scene with all-day and all-night drinking, this might not be the right place for you. Overall, a peaceful option for families but not ideal for those seeking a vibrant nightlife.

I have stayed at every resort between Boca Chica and Juan Dolio, and i would rate this one at the top. Whala! is by no means a Punta Cana quality resort, but it was ok for a short stay. This is definitely an attractive destination for locals. I would estimate that during my stay, more than 90% of the guests were locals.||The check-in processes were probably the worst experiences during my stay. It was slow and hot. But the limited staff were friendly.||The food was better than the other resorts in the area, even the buffet. However, selections are very limited. The italian restaurant was good, not great. The beer quality was ok, and the wine was not so much. I recommend bringing your own bottle of something. ||My room was a waterfront, and it had an excellent view. Bed quality was so so, bedding cheap, and refrigerator only comes with 2 bottles of water that are not replenished. The expectation is for guests to take a water pitcher down to the hallway water dispenser and take it back to the room. That's not my thing. Housekeeping was magnificent. ||All in all, it is not a luxury stay, but if you are in the Santo Domingo area and want a couple of days on the beach, this might be a good place to do that. But beware, there may be a lot of kids making some noise.

Get what you pay for in this hotel..ok with realistic expectations... a deal for a large family, spent for a couple of weeks with intention to visit family and take excursions a few summers ago, NOT to stay all the days in the hotel and eat and play like the bigger tourist resorts... did not break the bank at all... food substandard long lines, only breakfast was good, and the basic rice and beans too....large clean rooms that connected, nice friendly staff, 2 pools cloudy dirty crowded on weekends, clean only early am only right after staff cleans it dirty again by 1pm, beautiful calm shallow ocean!! best mon to fri to avoid the crowds, got our crogs stolen on father's day too crowded at the beach 1 guard I should have known better...|MOST IMPORTANTLY IF LITTLE CHILDREN WATCH YOUR KIDS!! InThe large pool the shallow area that kids use connects to deep pool over 7ft deep. Nice for adults, I traveled with 4 little kids because I know the area beach is perfect for kids in the daytime. NO GUARD at the pool. On one of my last days got there my daughter saw something at the bottom of the pool, and it was a KID!! WE PULLED A LITTLE 5yo KID OUT OF THE WATER and I had to GIVE HIM CPR had no pulse ! Thank God for my medical training and another guest as well, my 4 kids are still traumatized over it thank God my child said something we got the kid back to life before the ambulance got there... hotel management didn't even acknowledge that we saved that kid..only the Nice cook who gave us an update on him...no one was watching that little kid.. and we witnessed that behavior lot..WATCH YOUR KIDS in the WATER!! Its been a while I hope they have a lifeguard by now....

We were a bit doubtful in our reservation for 5 nights with our 2 daughters and us as a couple, due to other reviews. But we had a very good time, room was clean, entertainment was spot on, bar is open from 10 am till 1 am, and the beach is simply perfect. We did have some employees that were extra in our stay, making it one comfortable and memorable. Boca Chica is a lively touristic place and one of the oldest one to hang out - so I found it a bit more pricey than other places in DR. There were many "politurs" and hotel security individuals. It does not offer an elevator, and we were on the third floor; so, we had to plan out our day. I would definitely recommend this hotel to families and friends.

When we arrived we thought oh my God what have we come to. The hotel is in a town that looks really intimidating. Once we got through reception it looked nice. Room was on the ground floor as my mum cannot do stairs and theirs no lifts. The room was nice and clean 2 x double beds great we thought, but you couldn't relax and read as the music was so loud and like wigan pier music ALL DAY TILL 6. Drinks very watered down and the wine is diabolical and the food although plenty of it wasn't much cop either. Of a night once the cooked meats have gone no more comes out. I lived on soup if that's what you call it. |Breakfast about the best. Then OMG the weekend comes and the place was invaded by locals who pay a fee to come in they bring their own music aswell so you have boom boom from all directs. The hotel is also very Dominican and this should be stated when booking as very little english people here. This is not a place I would book to come . Staff very nice people nice beach is superb but that's about it

While the food is not great, it is better than most the other beach resorts in the area. It is very much a family resort focused on locals, so the pool areas can get busy and loud, especially on the weekends.

As of now, I’m unfortunately still staying here, and all I can say is: this will feel like the worst decision of your life. Let me walk you through my experience, starting from day one. We arrived at 1:00 PM, only to be told we couldn’t check in until 3:00 PM. When 3:00 came, I went to the front desk, and it was chaos. No one knew where to go, the staff gave zero instructions, and people were just wandering around, confused. Guests were trying to check in, check out, get wristbands — everyone was disorganized and frustrated. After waiting in line for 30 minutes, they told us to move to another line in the back, where the other line ended. Total mess. Eventually, they informed us there were no rooms available and asked us to come back at 5:00 PM. When we finally got the room, it reeked of sewage, roaches were crawling out of the sink, and the shower was completely rusted. No shampoo, no toiletries — nothing was provided. They put us on the fourth floor, and the door key didn’t work from the beginning. There’s no elevator, so every time we needed a new key, we had to go all the way down to customer service and back up again. Just tonight, I had to do this six times, and the issue still wasn’t fixed. Their “solution”? Keep trying and make sure the key isn’t near a phone or chip card. Useless. Words can’t express the stress, struggles, and sheer frustration this place has caused. As if that wasn’t enough, the surrounding area is sketchy and unsafe — full of sketchy locals, and yes, there’s visible prostitution. I was almost assaulted at the ATM by someone trying to snatch the cash from my hands. I was only saved because someone walked by and stepped in. I literally had to run for my life. It was one of the scariest moments I’ve ever experienced. The so-called “all-inclusive” offer is a joke. The bar is often out of liquor, the food is low quality, and the whole atmosphere is loud, uncomfortable, and unsafe. You’d be better off not wasting a single dollar on this place. It’s currently 1:00 AM as I write this, and instead of enjoying a vacation, I’m warning you — do NOT book this place. With the money you spend here, you can find so many better, safer, and cleaner options. You deserve better. This is NOT a vacation. It’s a nightmare.

I am definitely happy with our experience at this hotel, the only thing I would like to point out is that not all the staff speak English (but this is not critical) and the lack of shampoo/toothpaste in the room, we had to go buy them, otherwise - the buffet was delicious and varied, the waiters were nice, the bar was super, the bartenders definitely know their business, our room was always clean thanks to the maids, the reception is always ready to help. We were also provided with a free cot in the room, which was definitely a big plus for us