X64TYlindag
Google
Please DONOT stay here. |Here we go.we were greeted with, you have the best room in the hotel, it’s so cosy. |Which was clearly a sales pitch & a warning sign.|Well the room was more like a death trap.|We had to walk up 2/3 flights of stairs to get to our room. ( no lifts) the Bathroom was on the main floor, with the smallest Wardrobe I’ve ever seen and NO space for longCloths |Then halfway up the stairs was the toilet with no sink & a door that lead onto a staircase and hit the bottom step. Then we had to struggle up the next flight of stairs which had no banister halfway up. So very dangerous if you wanted to go to the loo in the evening, as you would lose your balance and more than likely have a bad fall .|Then we entered into the loft, WOW|this was an experience.|We had booked two separate single beds, but the beds were joined together,no space in between the beds at all , this was due to lack of space, hence there was no room to get in either side of the bed, as the walls on either side was on the slant, which ment, as soon as you got out of bed, you knocked yourself unconscious by the, far to close slant on the wall. |Of course we ask could change rooms, as this was an absolute death trap we were told there was nofurther rooms available, & and if we wanted to move hotels, we would still have to pay for our room. This was even though the room was not up to standard & a massive health & safety issue. |I then asked to speak to the manager, who was on holiday ( in Peak season ) clearly not a very conscientious manager. |The staff asked her to call me, but she refused to speak to me, & said her staff can deal with it, unfortunately every one of them, couldn’t make a decision without asking her. So we hit another brick wall . |On the last day we was out with friends till late evening, and was told if we wanted to pack all our bags they had a room for us, for the next eight hours,this clearly was not realistic or achievable, as we was out all day. |Regarding there advertising,the Photos,look great and it sells itself well. but that’s what it does, just sells itself and 100% does not live up to its expectations|We were not offered any compensation and nobody seems to care .