White Castle

My granddaughter and I went to white Castle for a quick lunch pick up at the one on Harper on the east side of Detroit, I ordered two #6 chicken rings meal and an order of mozzarella cheese sticks , only to find out that the drive-thru cashier had not charged me the right amount of money for my total order , if they would pay attention and stop talking so much to each other about stuff that's not pertaining to their job, they could get the customers order right, the first time, for the price I paid we could have went to a nice sit-down restaurant , the french fries were burnt not hot like they should have been and they tasted half done, the mozzarella cheese sticks were all smashed up they did not look appealing at all, the women that was working back there didn't have gloves on nor did they have their heads covered with all that hair flowing over the food, NO ONE SHOULD BE ALLOWED TO WORK WITH FOOD WITHOUT THEIR HEADS BEING COVERED UP, I know this is a different day, from when I use to work in fast food, we use to have to cover our head and always use tongs to pick up food, Management really needs to enforce head covering and gloves and tongues when fixing orders, unless talking and concentrate on getting the customer's orders right the first time.

I had a great experience all the way up until I witnessed the cashier lady walk out and go to her car to leave after her shift. She gets in her car and straight up threw her old McDonald's cup on the ground with no remorse. That's what's wrong with Detroit! The streets are trashy but the people nice! I don't understand-

Worst customer service, all standing around. Not one of them had gloves on, with supervisor/manager standing with them Leaning against counters just 🤮

Food was hot they were polite

The line wasn't long for a Saturday that is the only thing I was happy about

Food is always fresh. Even though they have long lines their Chicken Rings, Cheese sticks, and fish nibblers are always fresh.

I was at this white castle two days ago and I ordered chicken rings for my son and I gave them my debit card at the drive thru window and before I got to the driveway to pull out into traffic to leave , I got a notification that two accounts had logged into my Debit Card account from a unknown location …. And I immediately remove the two devices…. be careful, because I truly believe this white castle is stealing debit card numbers or something of that nature.

Terrible the night shift is trifling. I caught then warming my food up. They put my sack of 10 with cheese in the microwave for 15 seconds. When I got to the second window I confronted them. The manager act like I was wrong for asking questions. Then asked do I want the old microwave burgers or not. Hell naw I don't. How many hands touch them nasty as burgers. I got my money back and went to Wendy's!! Never Again

Trash they need to close frfr and going to tell me to work 8 hrs with no food and my wife pregnant and we work at a plant

Excellent service. Only place open nearby at 5:00 am. Coffee made fresh, very good cup. Cheeseburgers were perfect.

Garbage. Complete garbage. I wish I could give negative stars. Don't listen to Harold and Kumar lol.

There's a reason why Detroit had a lineup of cars at midnight on a Friday night. Those burgs are the perfect nightcap. And to prepare them so consistently? Damn. That's art. My advice: order a dozen, skip the fries, and chow down in the parking lot.

Road trip sliders! Based upon Ron C.'s review, I made a swing thru for a #19 Breakfast Combo (a couple egg-sausage-cheese breakfast sandwiches with tater-tots and a drink). A couple blocks away, I was back on the big road and headed to downtown. I have always had great service at the drive-thru, and today was no exception. I will continue to be a repeat customer whenever I need to feed the crave. They do not take reservations - it's first come - first served.

Literally the slowest drive through I have ever been in. 40 minutes in a burger drive thru is insane. And there were only 4 cars in front of me when I got in line. When I finally got to the window I cld tell it was a whole lot of shit going on in there and none of it included working. Idk wtf the staff is on in there but I will definitely never go back.

Don't choose this location my order is wrong every time . They are selfish when it comes to their sauces I asked for onion clams and they gave me fries my drinks were also wrong. I'll stop going through drive thru and use the inside lobby.

Lakita and Teri were getting it done this morning! Understaffed but working hard to get me my food on time without complaint. I wish these ladies worked for me. I write this review for their employer, please recognize them!

This place has it going on. Marketia is personable and exceeds expectation for a fast food joint. A radio DJ told me to go to this one and I haven't changed the location since my first visit. Kudos to this place and the wonderful staff

Ordered online to pick up- everything about the order was correct, nothing forgotten! They gave us ample sauces, and the employees were very polite!

Drive thru is turtle speed... I ordered the #1 Combo, made it a Large and with 2 extra WC. One car was in front of me and it took approx 15 minutes to get my meal. Keep in mind, this was during peak lunch hour traffic and there was only 1 customer in building... Worst yet, the food was lukewarm at best!

I love white castles are you why castles every day I love the cheeseburgers and the bacon cheeseburgers are the best I also love the double cheeseburgers and the chickenI give them five stars close they open late and they have very good phone 24 hours it's what I crave

Two cars ahead of me and a wait of 20 min. Cmon i mean its a slider not baking a lasagna