White Mountain Athletic Club

Awesome place for the family with indoor pool and hot tub. The 3 tennis courts are fantastic for winter season playing. Great lockers rooms with steam room and sauna. Great workout equipment and cardio.

The steam room is really good but the sauna room is not hot enough. The pool is large and fun and so are the hot tubs, note however that there is no lifeguards or supervision so it is free for all. Depending where you stand on the discipline/organization scale you might love it or hate it.

Good facilities but a very bad experience for the pool. I went with 5 of my friends and we were all 14, and we even had my friends sister who was 18, but the lady at the counter said we needed someone over 18 because the age difference was too low? So we called one of our parents to come and when they finally arrived the lady told us it was 3 people per adult so we had to call another one of my friends parents to come over. When they finally arrived we weren’t allowed to use a ball despite the small amount of people there. All of that cut down a lot of our time and we were not able to enjoy the pool much.

Staff need training on customer service. As a guest I pay to be here and be a "member", staff should have training on how to treat "guests" or also known as "non members". Had the cops called on me because the front desk staff don't understand that their job is CUSTOMER SERVICE and not "I'm a cop you will be a prisoner at this facility unless you show me proof of membership." Seriously this resort needs to give training on how to speak to guests instead of "guest is frustrated? Call the cops." They really do not like children playing or having fun. It’s immediate grounds for bad customer service.

Its a great place to use. Both the inside and outside pools are fund (when open as the outside is seasonal) The splash park is a good add and fun for toddlers to any age. Gym is a good size and has free weight and machines, if you like that type of thing. Changing rooms are adequate. You cant lock the lockers so leave the channel at home, and just take you valuables to the pool side with you. Love the team and love the service this place offer. If you are not a member you will need to be staying at a property that has an owner membership and you will have a fee/day/person to pay to use it.

It has a country club feeling, without the nice equipment. I like the atmosphere, but it feels super stuffy and hot in all the rooms except for cardio here. The hours of operation are unbearably short, too.

I adore this place. So affordable for what you get! I'm having trouble conjuring the desire to go to work because all I want to do is treat my body well at the White Mountain Athletic Club. Can't recommend enough! Thank you!!

You cannot access the facilities during Saturday and Sunday even with a membership.

Staff need training on customer service. As a guest I pay to be here and be a "member", staff should have training on how to treat "guests" or also known as "non members". Had the cops called on me because the front desk staff don't understand that their job is CUSTOMER SERVICE and not "I'm a cop you will be a prisoner at this facility unless you show me proof of membership." Seriously this resort needs to give training on how to speak to guests instead of "guest is frustrated? Call the cops."

Poor attitude and rude staff. Lack of leadership and management oversight. Requested to hear from their manager three days ago, and we are yet to hear from them. The answer that we were given by their staff, is that we should call and talk to the manager, and they don't call back. After 33 years of membership, it is time to call it quit as it no longer reflect our values nor a place that we would be proud to associate with.

Purchased a month membership about 3 weeks ago and was never informed about the WVV residents only policy on weekends, nor is it listed anywhere on the website. And if it is, not easy to find. I went in today around 10am and was informed on this policy for the first time. I understand and respect the policy now that I am aware. But when asked to let it slide for the day because I drive 30 minutes to go here, the front desk attendant shrugged her shoulders and then insulted me because I don't pay "top dollar" like the local members pay to have the weekend luxury's. Little did she know I had 600 dollars on me ready to purchase a year membership. Wether I should've known of this policy or not, when someone travels that far out of their way to give their business and is willing to drop half a grand, you accommodate for the customer. That's Business 101. Very disappointed and will be looking for a different gym that will accept me no matter what day of the week it is.

My children and I went to Waterville for a family wedding. One of the things we always do as a family when we go away is go swimming/hot tub. I researched the athletic club before I made reservations for the hotel. My children and I left the wedding early to go spend some time as a family at the pool. We changed into our bathing suits and drove over to the health club. It was closed, much earlier than I had read online. While actually walking around the health club trying to get into the pool area, I checked again, the pool closed way before the website I checked said it was supposed to. To most, this wouldn't be a big deal. For us, it was. My husband passed away 18 months earlier, and it was his birthday. We were very bummed out (four kids, ages 12-19). The hotel would do nothing to help us. We left a family wedding, to sit in our hotel room and watch a movie we had already seen, and I spent a lot of money to do it.

If your in Waterville this is the place to be. The facility is top notch and the people who work there couldn't be nicer. The new pools, sauna, and steam room are the best around. Nothings better then coming off the slopes and hitting a hot tub or sauna. Give Rene and his staff a try!

Great vibe, great facilities, and awesome staff. New steam room and sauna are great. New indoor and outdoor pools are fantastic. Love the tennis courts