White Sands Negril

My recent stay at White Sands Negril was a mixed experience, with both positives and several areas that could use improvement.||First off, something important that wasn’t clearly explained on the booking site: this resort has two separate sides—the beach side and the garden side. If you're staying in a garden suite, be aware that the beach isn’t on that side. You’ll need to cross the road to access the beach and the restaurant, which was a surprise upon arrival.||Check-in was smooth, and they welcomed us with water, which was appreciated. You’re given a wristband for security purposes, but honestly, the gate security felt a bit too relaxed. The barrier stays open during the day and although it closes at night, the gateman never asked who we were, which was concerning from a safety standpoint.||Rooms:
The room itself was very spacious, and a clothing rack was provided to dry your beach or pool wear, which was convenient. However, the walls are extremely thin. Unfortunately, we had to deal with hearing a couple having sex every night, which was quite disturbing and made sleeping very difficult. Whether they were loud or not, you can hear everything through the walls.||There were also some functional issues in the bathroom. The shower head is fixed in one position, and the water temperature fluctuates badly—it’s either scalding hot or ice cold, with no in-between.||Housekeeping is done every other day, and although there are no "Do Not Disturb" signs, the staff seemed respectful and didn’t move personal belongings. They did provide fresh towels and a bath mat, and emptied the trash, which was appreciated.||Beach towels are not complimentary—they cost $10, which was a bit disappointing for a beach resort.||Amenities:||* The pool is clean and a nice space to relax.||* There’s also a gaming area with a pool table and table tennis, which was a fun bonus.||* Wi-Fi is unreliable—it disconnects every time your phone locks, making it frustrating to stay connected.||||Final Thoughts:
White Sands Negril has potential, with spacious rooms, a good location, and some nice features. But the lack of clear information, poor sound insulation, inconsistent facilities, and weak security definitely affected the overall experience. I’d recommend it only if you're aware of what to expect, especially in terms of privacy and amenities.

All the staff were very welcoming and pleasant. Anything I would ask for I would receive from them. The issues that I had remind you, but it would’ve made my stay 100 times better if those things weren’t an issue. This hotel has a potential to be really, really good. I love all the greenery on the property, but please put microwaves in the rooms as well as a TV or some form of entertainment. That’s all

This is me second stay at White Sands. It was excellent both times. The staff are the kindest people. It truly sets White Sands apart. I’d be very disappointed to return and not see their smiling faces.

Fantastic hotel on Seven Mile Beach—I loved the small scale nature of the hotel and Indies 957 across the street made you feel at home as well as other guests. It is very lowkey and relaxing w/ the beach literally across the street. I would gladly stay here again. Only negative was paying for your own towel—it was non-refundable as well. I have never experienced that. Other than that, I had a great time.

Booked the deluxe room for 2 nights. Got there the first night and as soon as I stepped into the room I immediately felt uncomfortable. I knew I could not stay there. Left and went back to the front desk which was already closed. There was no way to reach the manager any one but the security guard who seemed to be afraid to call the manager and tried to convince us to stay the night. That was absolutely not happening, the room was dank and there were gaps in the top and bottom of the door allowing lizards to come in. Furthermore, it was not the same room that was advertised, therefore not the room I booked. It did not feel comfortable and I did not want to stay. I spent the rest of the night trying to find somewhere else. I returned the key, arm bands, and wifi passwords to the security and immediately sent an email letting them know that I would not be staying there, and that I was requesting a refund. The next day, I received no response to my email so I went back to confirm that they received it and that a refund would be issued. The manager refused to give a refund for both nights and would only refund one. Stating that he would not have been able to re-book the room the night before so he can’t refund us for that night even though the hotel was not fully booked (clearly there was no one else trying to book a room). The manager's energy was not welcoming or accommodating. I found his responses very passive aggressive. Not a nice feeling not a nice space. Would never step foot on the property again.

The rooms were ok. The fact that you only have one hard key was an inconvenience. Housekeeping only every other day. The staff were very kind and accommodating. But the FOOD! THE FOOD! I’d show you a photo of the jerk chicken pasta, but I licked the plate!

White sands is value for money. Location is perfect . Rooms are clean. I would recommend to pay a little extra and get the superior room which has a bit more space. Restaurant and bar is reasonably priced.

The rooms were just subpar, the AC was COLD. the service there was less than what was expected. Housekeeping never bought full sets of towels They may have strained you one or two towels here or there. However the location was everything that it needed to be. What threw me was NO TV'S in the rooms. I was on my second week of the vacation coming from a busy high-energy all the inclusive resort and I really just wanted to lay in bed and relax and watch TV for that week and I was unable to do that. I definitely will not book this facility again just on that note alone.