Whitney Peak Hotel Reno, Tapestry Collection by Hilton

Hotel · Reno

Whitney Peak Hotel Reno, Tapestry Collection by Hilton

Hotel · Reno
255 N Virginia St, Reno, NV 89501

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Whitney Peak Hotel Reno, Tapestry Collection by Hilton by null
Whitney Peak Hotel Reno, Tapestry Collection by Hilton by null
Whitney Peak Hotel Reno, Tapestry Collection by Hilton by null
Whitney Peak Hotel Reno, Tapestry Collection by Hilton by null
Whitney Peak Hotel Reno, Tapestry Collection by Hilton by null
Whitney Peak Hotel Reno, Tapestry Collection by Hilton by null
Whitney Peak Hotel Reno, Tapestry Collection by Hilton by null
Whitney Peak Hotel Reno, Tapestry Collection by Hilton by null
Whitney Peak Hotel Reno, Tapestry Collection by Hilton by null
Whitney Peak Hotel Reno, Tapestry Collection by Hilton by null
Whitney Peak Hotel Reno, Tapestry Collection by Hilton by null
Whitney Peak Hotel Reno, Tapestry Collection by Hilton by null
Whitney Peak Hotel Reno, Tapestry Collection by Hilton by null
Whitney Peak Hotel Reno, Tapestry Collection by Hilton by null
Whitney Peak Hotel Reno, Tapestry Collection by Hilton by null
Whitney Peak Hotel Reno, Tapestry Collection by Hilton by null
Whitney Peak Hotel Reno, Tapestry Collection by Hilton by null
Whitney Peak Hotel Reno, Tapestry Collection by Hilton by null
Whitney Peak Hotel Reno, Tapestry Collection by Hilton by null
Whitney Peak Hotel Reno, Tapestry Collection by Hilton by null
Whitney Peak Hotel Reno, Tapestry Collection by Hilton by null
Whitney Peak Hotel Reno, Tapestry Collection by Hilton by null
Whitney Peak Hotel Reno, Tapestry Collection by Hilton by null
Whitney Peak Hotel Reno, Tapestry Collection by Hilton by null
Whitney Peak Hotel Reno, Tapestry Collection by Hilton by null
Whitney Peak Hotel Reno, Tapestry Collection by Hilton by null
Whitney Peak Hotel Reno, Tapestry Collection by Hilton by null
Whitney Peak Hotel Reno, Tapestry Collection by Hilton by null
Whitney Peak Hotel Reno, Tapestry Collection by Hilton by null
Whitney Peak Hotel Reno, Tapestry Collection by Hilton by null
Whitney Peak Hotel Reno, Tapestry Collection by Hilton by null
Whitney Peak Hotel Reno, Tapestry Collection by Hilton by null
Whitney Peak Hotel Reno, Tapestry Collection by Hilton by null
Whitney Peak Hotel Reno, Tapestry Collection by Hilton by null
Whitney Peak Hotel Reno, Tapestry Collection by Hilton by null
Whitney Peak Hotel Reno, Tapestry Collection by Hilton by null
Whitney Peak Hotel Reno, Tapestry Collection by Hilton by null
Whitney Peak Hotel Reno, Tapestry Collection by Hilton by null
Whitney Peak Hotel Reno, Tapestry Collection by Hilton by null
Whitney Peak Hotel Reno, Tapestry Collection by Hilton by null
Whitney Peak Hotel Reno, Tapestry Collection by Hilton by null
Whitney Peak Hotel Reno, Tapestry Collection by Hilton by null
Whitney Peak Hotel Reno, Tapestry Collection by Hilton by null
Whitney Peak Hotel Reno, Tapestry Collection by Hilton by null
Whitney Peak Hotel Reno, Tapestry Collection by Hilton by null

Highlights

A trendy downtown retreat blending mountain views, spacious rooms, and a fun vibe, with fab dining and a climbing gym just steps from Reno's casinos.  

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255 N Virginia St, Reno, NV 89501 Get directions

hilton.com
@whitneypeakhotel

$$

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255 N Virginia St, Reno, NV 89501 Get directions

+1 775 398 5400
hilton.com
@whitneypeakhotel
𝕏
@WhitneyPeakReno

$$

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wifi

Last updated

Jul 12, 2025

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orrganizede

Google
This non-casino hotel was very convenient near the Amtrak station where we got off from Sacramento. Our son loved the climbing walls on the second floor - and on the outdoor patio. We got an epic photo of him rappeling with the Reno sign behind him. The restaurant on property has a nice atmosphere and it is within walking distance of the River Walk area and several large casinos. We enjoyed not having to walk through a smokey environment / casino to get to our rooms. A few spots for improvement - the hotel lobby / hallway to the elevator seems dark and cavelike. I would like to see a few more creative options on the breakfast menu - maybe using their granola for a parfait or acai bowl. The avocado toast would be better if it just had sliced avocado rather than what seemed like guacamole on the toast. Overall convenient and nice hotel.

LuvToTravel0899

Google
Hilton and Marriott do it right. In each case we have always had an excellent first impression that comes from the front desk. This hotel is in a central location in Reno and we would recommend it to anyone. It is right on the corner of the "Reno Arch". We opted for Valet parking and were glad we did as there were three festivals going on that weekend. Our room was on the 11th floor and we had a great view of the mountains. Management has assembled an excellent team. The Executive Lounge only had coffee and juice in the morning. On this I would suggest a little more. That being said the hotel was very clean and the staff was very friendly and helpful. Don't forget to tip housekeeping. They work very, very hard.

O2324JLbrianm

Google
I had some travel troubles, which delayed my arrival by a day. Since I wasn’t able to call to say I couldn’t make it the night before because I was on a plane flight my reservation was marked as a no show. Since, I booked through Expedia the hotel canceled my full two night reservation. Fortunately, the hotel manager was able to assist me with the situation by giving me a discount for a new reservation I made on the one remaining night I was staying at the hotel and ended up giving me a full refund through Expedia! ||The hotel itself was in a perfect location for the brews, barbecue, and music festival that weekend. It also has a great dining area and bar. The breakfast menu had a lot of great options as well.

Dawn Todd

Google
Professional staff. You should absolutely dine in the restaurant. We ordered Caesar salad, street tacos. The food was amazing! The chef was super kind to personally make me a dessert that they no longer offer. THANK YOU SO MUCH CHEF! The rooms are spacious modern and clean. Beds are comfortable.

johnsD576GV

Google
The good: comfortable bed and pillows. Restaurant had good breakfast and executive lounge available for diamond members. The location is central for Reno and the room was large and clean. The not so good: the air con needs help. The fan in the room was very loud. I had to turn the TV volume all the way up just to hear it. Also the temp never dropped below 70, it was often over 74 and the fan was set at 64. The front desk said all rooms were basically the same. Not sure what this hotel is like in winter but I won't stay here again in the summer and it wasn't super hot outside.

QuinnFord

Google
Whitney Peak provided a fantastic stay for my first time in Reno! Both front desk clerks are very attentive and kind, check in was smooth. My room with a double queen was spacious, and relatively modern. There are several streaming options on the tv, and I enjoyed their gym, and outdoor deck. Missed the sauna and rock climbing but will definitely not skip next time I’m here (Which I hope is soon 🤗) Great Hotel!

Jupiter Lost

Google
Bottom Line Up Front: Great hotel with excellent customer service. Pet-friendly hotel. And they really do cater to pets. It was a nice relief. But, the customer service was over the top by many of the staff. Derek - Evening parking lot attendant - gentleman, helpful, kind, and just wanted to ensure us that were taken care of. What an excellent human. Paul and Jolie - Bartenders - Paul came out from the bar to seat us when the cafe was busy…he didn’t have to, yet he did and was super nice. Jolie took our order over the phone and was very gracious about a couple of misspeaks I had about our order…she was so kind. Those were the high performers, but almost everyone was superb! A bit of a could-be-better was a bit of the cleanliness of the room upon arrival. Hairs in places that should have not been there with a proper cleaning, and no place to hang a towel in that specific room. Overall, great experience.

christopheri739

Google
Great hotel, with a great restaurant. In fact all the amenities are fantastic. Reno is not my favorite place to go but I will always stay here when I have an overnight there. Great service all around.

David T.

Yelp
I fled here from the La Quinta by the airport and stayed 10/22 to 10/24. It goes without saying this was the paradise I needed to cleanse the pallet after being in the hell-hole that is the La Quinta Reno. This Hilton property had a great staff. The front desk was spot on, everyone was helpful, professional and all around solid. The service staff was great too. Kyle from the bar poured some kick ass drinks, loved the restaurant. My room was perfect, spacious, great view and extremely comfortable too. I will be back next time I am in town for work.

Sarah C.

Yelp
Whitney Peak is a good option for a non-casino hotel in Reno. The location is convenient (right next to the arch! and walking distance to the river). The rooms are spacious and well-appointed, the decor fits the theme, and the climbing gym is over-the-top unique. Hotel guests get a discounted rate to climb (but I don't think it comes with any gear or instruction). There are a few small things they could improve that would easily take them to a 5 star: -More intuitive temperature setting (my room didn't go much above 62 degrees which is pretty chilly) -Attention to detail in the furnishings (for example: the bedside lamps are outside of arm's reach, the chair was facing the dresser, the hallway decorative lights were different temperatures) I only stayed two nights. I did not have a car so I can't speak to parking. I did not bring my dog though they are pet-friendly. I felt safe in the neighborhood. I got breakfast at Cafe Whitney and enjoyed it (separate review to come).

Julie S.

Yelp
We stay here at least once a year. Its a smoke free, casino free hotel in dtwn Reno. Rooms are good, great decor, clean etc. Restaurant fine. My family really likes the climbing gym. Parking in a structure near by. Its downtown so streets feel a bit sketch. I think this is the best option in Reno if you want somewhere nice and not smoking or casino. My only challenge is the staff are never friendly or welcoming. Over the 4 years we have stayed here its always the same at the front desk. Functional but never warm people, not a smile or joke. Just short answers and move on (even when no one else around). Does not give a nice impression of the hotel and disappoints me everytime because I feel its a nicer hotel and such service should go with it. I keep thinking each time it will be different but it is consistent. Not a deal breaker obviously because I stay here every time I come to town but it bothers me!

Natasha P.

Yelp
Hotel rooms are a bit dated They do have water refill stations on every floor. The gym is 24 hours. The Whitney Cafe is actually quite good. We ate there every morning as the food quality was hood and had a reasonable price point. The ambiance was quite nice, as well. The location is a little sketchy especially at nighttime but it is close to a lot of casinos and fairly close to Midtown (great food).

Stephanie A.

Yelp
I want to love this hotel. For one, there is no gambling. For another, they allow dogs. And a third, they have an awesome climbing gym. And lemonade in the lobby. It on the strip but fairly quiet. Love that. However, the AC literally didn't work the first night due to a power surge (they did communicate this via text after the fact) and there was a giant fly in my room that just wouldn't die.

Megan S.

Yelp
What a beautiful hotel that's been right under my nose for years! I've only been to the connected music venue, but stopped in as I was relocating bus stops trying my darndest to get to SF and what a treat this space is! Beautifully designed - a very luxurious fusion of nature & modern. Can't wait to check out the restaurant & happy hour soon because mama needs a stiff one after this travel day from you-know-where. Thank you guys for having me!

Therese F.

Yelp
This is an interesting hotel with a rock climbing wall built on one of the outside walls. We stayed here because it has no casino and is supposed to be smoke free. To me, the air seemed pretty stuffy, maybe because it is a pet friendly hotel? The staff were friendly and polite, always holding the doors open for us. The room was a nice size and had a lovely view. The HVAC in the room was incredibly loud. The nightlight in the bathroom flickered like the Bate's motel. The sliding glass shower door would not stay closed. Also, the tv mysteriously turned itself on in the wee hours of the morning. The glowing light woke me up. Not the best night of sleep ever (though the bed was comfortable). We had breakfast at the restaurant on the first floor. Very large portions. Food tasted good and was beautifully plated.

Diana M.

Yelp
My father had an ABSOLUTELY HORRIBLE experience at this hotel. He stayed for 7 days, and on the fourth day, he realized he had bedbugs in his bed. He went to the front desk to report it, but since the manager wasn't there, he asked to be moved to another room. The next day, when he finally spoke to the manager, this person treated him with complete disrespect, telling him that he 'must have brought the bedbugs with him' because the hotel 'didn't have any.' This is UNACCEPTABLE! Not only did the manager fail to offer any kind of apology or solution, but he actually blamed my father for the problem. The lack of professionalism and respect is shocking. My dad will never stay at this hotel again, and as his daughter, I strongly advise everyone to avoid this place at all costs. It's a total disaster!"

Angela F.

Yelp
Ok. This place draws a pretty nice week day crowd for Happy Hour. Not overly crowded and you can enjoy Happy Hour at the bar or at a table. My friends and I loved the mt Rose Fizz cocktail. We all had another We had 4 1/2 price appetizers. The fried chicken and friend Brussels sprouts were amazing. The tacos were just ok. But totally disappointed the Pork Belly ... this is the one time when I enjoy the crispy fatty part of the pig. But these were pretty dry pieces of pork. Quite edible, but disappointing This is a very reasonably priced venue and I would definitely come back and try an entree

Jeberechiah S.

Yelp
...Birthday Weekend Plus Hot August Nite... Front Row Of Hot August Nite With Those Bad Azz Cars and Trucks Rolling Right In Window I Was Looking Out Of Whitney Peak Hotel On 9th Floor In A Relax Comfortable Chair Just Chilling With Husband and My Adults Kids and my purrr Grandchild Kitty Cat.Didn't Have To Stand Outside Was Able To Relax On My Birthday...Yeah. Bed was too Comfortable with those I'm missing gotta order those bed pillows. Every Morning waking up so Relax...didn't know that can be true. If I had more thumbs to give up I will beautiful surprising well maintained every staff did a superior great job. Thanks... Whitney Peak Hotel My Birthday and Hot Agust Nite

Aj F.

Yelp
My time in Reno was amazing. This hotel on the other hand had a few hiccups. It has been recently taken over by Hilton and there are definitely a few issues. With that being said the property has some really great things as well. The cons. I was given a room with an adjoining room. The doors that connected the rooms were insanely thin that on my last two days there a family that had two children checked in next to me and I had to repeatedly call down to have them send someone up to address the new neighbors. The children kept opening the door trying to enter my room. If it wasn't that they would be yelling and banging on the door. Now I get it this happens. The issue for me was the hotel wasn't full. Why would you book someone right next to someone else when there is space else were to give everyone a little breathing room? Next the property doesn't have a casino which is not really a con I guess unless you are wanting to gamble where you are staying. Then I am a diamond member and have some extra things available. The lounge are that was assigned for the happy hour was not the bar area. It was a room on the second floor way out of the way and with zero windows. Was odd. The pros Location was perfect Super easy getting around from this location. The staff ( majority) so so friendly and welcoming. 1000 percent the only reason I would come stay here again would be the staff. Love Then the really cool thing. They have a bouldering project type set up on the second floor as well. Was very cool to see. Over all I'm not super impressed with the property as I think there is some room for growth but I'm sure things will change in the very near future. So if I end up staying again I will definitely update this review. Either way it's worth a check out if you don't mind being woke up at all hours when the hotel is busy.

Matthew M.

Yelp
I have stayed at the Whitney Peak Hotel four times now, three for business and one for personal reasons. The hotel is centrally located in downtown Reno and has a decent restaurant (Cafe Whitney), a large gym, rock climbing, and comfortable rooms. I would say the first three times were better than this current trip. My room isn't the best, but I am making due with air conditioning malfunctions and two dirty pillows. Reno hotels can be hit and miss, great on one visit and crappy the next, so it is all but your mindset and what you want to put up with in the moment.

Jerry W.

Yelp
Lobby/Common Area Clean and spacious; rock climbing themed hotel; non casino hotel. Lobby restrooms are located  at the entrances of the Whitney Cafe.  Women's closer to the front desk; Men's by near the elevators.  The men restroom is clean and very roomy.  Well stocked.  3 stalls (1 handicap), 3 urinals, 4 sinks and a changing table. Cannot use fire stairs... doors are alarmed.   You will need your door card to operate the elevators. Outside perimeter  Down town location streets are a bit rough and dirty.  There is a a rock climbing wall on the outside wall of the hotel just behind the famous Reno Arc.   You probably access it thru the 2nd floor fitness center. Parking Valet Parking at the hotel Self Parking is at a parking structure about 1/2 block from the hotel. Fee is $7.00 per day; you take a ticket then pay at the gate with a credit card... I did not see a payment machine. Staff Front Desk Staff Friendly and helpful. Was not greeted as a Hilton Honors Member.  Was able to change room type from King to Double Queen  Check In and Out No issues.  I usually use the App, but the App has been down since CrowdStrike crash.  Housekeeping Staff  No interaction Food Staff Only Whitney Cafe.  See that review for details. Shuttle Driver/Valet Valet was helpful in directing me to self parking due to street closures Room 625 Room is spacious but dirty.  There is dust on top of the headboards.   The window rails are dirty and the carpet in front of the windows needed vacuuming. Fingerprints on TV. The closet had 2 robes and 2 disposable slippers.   Pretty cool.  The ironing board and iron and room safe. There is a good size room fridge with freezer shelf. Keurig branded K-Cup coffee maker. Outlets are behind furniture. The HVAC air output is exposed grill so you can see the hardware there is no filter or cover.   The AC works really well... too well.   Had to turn it off.  The air filter has been changed and cleaned. Bathroom is well stocked and supplied, the are under the sink needs to be wiped down, especially the upper left corner.  The bath tub stopper is either the wrong size (too long for the drain) or the stem that secures the stopper to the drain is broken.  Either way, the stopper does not seal.   Guest Internet Had a hard time connecting... kept failing to authenticate my login. Food/Restaurant only - Cafe Whitney.  Separate review. Gym/Pool This Fitness Center is amazing.... It's one of the most complete gyms I have ever seen in a non resort hotel. There is a rock climbing feature (from my understanding the rock climbing is not free) hotel guests do have a discount. This hotel is definitely aimed at the climbers....truly incredible. Did not see a pool, but there is a sauna and steam room (sorry did not get a chance to check it out) Guest Laundry Was closed and out of order Ice makers Pepsi branded vending machines are located with ice makers.   Vending machines sold out of all products.  The water filter was a pleasant surprise.   The one on our floor was out of order after we got water from it.  But you can go to other floors to get water. Guest Elevators 3 centrally located.  Lobbies are clear but all the carpets need vacuuming.

Joanne V.

Yelp
My cousin had his wedding reception here and it Such a beautiful venue for events! I think that makes it its own is the decor, the brick walls with the portraits of entertainers gave it a vibe. Once you go up the 2 escalators, including taking a peek at base camp gym, you are welcomed immediately to the cocktail hour. The collapsible walls were up so you couldn't see the rest of the venue but it was. Nicely decorated with couches to sit and high top tables to place your drinks and appies on. It was open bar for 2 hours. I will say though by the time it was close to sitting, the bartender was getting flustered as she was waiting on ice and had ran out of cocktail glasses, eventually you would have to bring your glass to have it refilled should you need another drink. I was able to try their pork belly banh mi which was yummy! The pork belly was nicely marinated and the pickled veggies brought out the flavors. We were asked to walk around the walls to the entrance of the rest of the venue where we would have dinner and dance. It was beautiful walking in! There were probably 14 or 15 tables nicely spread around the dance floor, the walls were still up which my husband and I thought felt cramped, however as soon as dinner started, the walls were taken down and it opened up the whole venue! I'm glad they did that because you were able to take advantage of the look and feel Whitney peak was going for! We had a platted dinner and I chose the Caesar salad. The lettuce was a little wilted so the crunch only came from the croutons. I asked for extra dressing, which was perfect. The main course most of us ordered was the tri tip and all of ours were cooked rare. It was so hard to eat. The asparagus and truffle risotto was delicious! Another friend who sat at another table also said hers was rare. We took a bite of the kids chicken tenders which was burnt and overcooked; It was dry. My husband & sisters boyfriend went downstairs to eat at the restaurant downstairs because they were so hungry but he said the pasta was good! Dessert was served and it was a buffet style with different treats including, eclairs, chocolate mousse, matcha mousse, fruit tarts, creme brûlée, mini red velvet cakes to name a few. The desserts were good, my favorite was the chocolate and matcha mouse! The creme brûlée was also yummy! Another drawback was similar to the bar, they had run out of dessert plates. It was like the facility didn't have enough cups and plates or they weren't prepared for the amount of people. Maybe they were short staffed? Service was great and we were tended and checked on regularly during the dining time. Our water glasses were always filled, coffee was offered, food was delivered and plates were taken away without waiting too long. All in all I wanted to rate this 3.5 as the experience was great, but the only drawback was the salad and main course. I know when planning for my wedding food was very important to us and to pay for a pretty penny on this venue you want to make sure the food is great and this fell short of the expectations.

Pearl P.

Yelp
Love this place! The rooms are so nice and they allow dogs. They give you a doggie bag for each pup you bring. The staff is very friendly and helpful as well. Also! They have regular EV and Tesla chargers so they can charge your car while in valet.

Matt H.

Yelp
I had a fantastic stay at Whitney Peak! The lobby is really cool, setting the tone for a trendy and modern experience. The staff were incredibly friendly and helpful, making me feel welcome from the moment I arrived. My room, as well as the entire hotel, was spotless and stylishly decorated. The bar was a highlight--great atmosphere, and the bartenders really knew their stuff. Overall, my stay far exceeded my expectations. I highly recommend staying here when in Reno!

Valie K.

Yelp
Really love the design and location of this hotel. Staff goes above and beyond. Downside fitness center was closed but overall great place to stay and bonus dog friendly!

Annie W.

Yelp
This hotel transitioned into Hilton and has a boutique feel. It is a remodel so you can see where some old meets the new. Having traveled a lot on business, there's good things with others lacking. Overall, I'd recommend it. The hotel gym is part of base camp, which is a rock climbing establishment in the hotel. For Diamond: Free parking (located across the street at a detached parking garage). Otherwise, it's $7 each time you exit. Validate at the front desk. Access to their executive lounge. They're strict with nothing to go. No bottled water or drinks you can take with you. HH is 5-7pm and has simple offerings (Charchuterie and dessert). I'd say the same for the breakfast (eggs and potatoes), limited continental. Room was cozy, at least on the 10th floor. Robes and fuzzy slippers remind me of Conrad.

Edward K.

Yelp
I drove almost 10 hours to get to the Whitney for work, but when I went to check-in, they told me they had canceled my reservation. To make matters worse, for unknown and unexplained reasons, I would not be able to make a new reservation. I had called the day prior and spoke with someone at the hotel and explained to them my employer had made arrangements for nine of us to arrive within the next 36 hours. Some would be arriving on day one, but others, like me, wouldn't be coming until the next day. We all called the hotel individually, gave our credit card information, and informed them as to when we would be arriving. It was also pre-arranged to have that first night billed to me even though I would not be arriving until the next day. The man I spoke with even told me he put a note in the computer about my arrival time. When I arrived, they said I was a no-show! I was like, WTF?? Did I not just have a conversation with a Whitney Peak employee 24 hours ago about this? And it wasn't just me. They canceled most of everyone in my group's reservation for being "no shows". Lastly, downtown Reno is a dive and very scetchy. It felt unsafe and looked dirty. Also, there is no on-site parking. You are forced to either use valet or park in a nearby public parking garage for $7/exit.

Natalie C.

Yelp
We stayed here last month. We love this hotel! After we checked in we were treated to cocktails on our way to the elevators. Yum! Once in our room, it was beautiful and spacious! The beds and pillows were so comfortable! We loved the slippers and robes in the closet. How fun! We look forward to staying at this property again.

Kate N.

Yelp
Hotel is nice . Parking is a pain! You have to pay for ins and out.. The parking structure is around the block making it challenging to load and unload your luggage

Dianna M.

Yelp
2 1/2 Stars Nice lobby, great location and terrific employees. Our room (1621) was spacious had a magnificent view (through the the dirty windows) but wow did it need maintenance. The tub did not drain properly (it's gross standing in a foot of soapy water). There were stains on the duvet, the remote didn't work, the door needed to be manipulated to close properly and it was terribly scratched up. *Please see photos. One of these issues would have been more than enough. We didn't bother to request a room change as we had a very busy night scheduled - we simply didn't have the time. The location is terrific, as was every employee that we encountered. We were also pleasantly surprised to find that the continental breakfast was much more than that, with several options. We'd like to give a special shout out to Danielle who was working in the Club Lounge, she was engaging and helpful.

Lee D.

Yelp
This review is for a holiday event in their conference room. Quality/Quantity - Food was good. Not sure if catered or made in house. The asian noodles were my favorite, followed by the beef skewers. See picture for all the other foods. Atmosphere - Non gaming, non smoking, full service hotel. Looks like there were a few holiday events happening that day. The restaurant was booked for an event, but not the one we were attending. When we walked to the front desk, the lady knew exactly where we needed to go... Even before we asked, scary! The event room was way more spacious than we needed, or was it just that not enough people showed up for the holiday event...? Basic, but nice decor. They are known for their rock climbing wall facing the strip, but I rarely see people on it? Service - Excellent, from the front desk to the event team. Food came out consistently. They cleaned/cleared the tables often. $10 shuttles (currently unavailable). Entertainment - see website. Price - Free for us, but I am sure it was not inexpensive. $5 self parking, $20 valet (per day); the parking garage is also a block away. Owner Comment - Congrats on your success since 2014, I watched you remodel this place and build that climbing wall. I am glad we finally got a chance to visit. Please update the "from the business" section with either Niki or Hendricks...? Or is that the same person?

Lisa A.

Yelp
Thank you to Ramon for commenting, however, I will not stay here again. Too many missteps. Especially the door not closing all the way. There was someone in the adjoining room & it felt unsafe. At that point I didn't feel comfortable telling the front desk about another issue (didn't want to be seen as a problem guest).

Steven C.

Yelp
Its an ok hotel. Definitely doesnt feel like a Hilton. I know its not branded as one, but still lacks the feel of one. The AC is pretty noisy so had to turn it off. I could also hear lots of noise from outside despite being on a high floor. The front desk staff was nice but the valet werent as friendly and outgoing as other hotels. The beds, not comfortable.

Jen S.

Yelp
Room was clean, concierge/check in staff not very helpful with restaurant recommendations, literally couldn't give me one other than the hotel restaurant. Rock climbing looks fun if you're into that but the rest of their gym equipment was very outdated. Tried their bikes and treadmills but couldn't get into it because of all the noise they made and felt very rickety. One of the bikes wouldn't even let me pedal without skipping weirdly. Gave up after about 20 mins trying all the standard machines. They have free weights though. They also allow dogs but didn't provide anything for mine. No dog bowl, bed or treat or anything so I'm glad I brought my own. I would say an ok experience in a good location if you want to stay downtown. We have another night here so I'll add anything notable later if it comes up.. kinda wish I booked elsewhere to celebrate my partner's birthday.

Melanie B.

Yelp
I enjoyed my 4 night stay at Whitney Peak and will be back again in another week. I'm a frequent traveler to Reno for work and have stayed at Whitney peak many times in the past, but have been looking forward to the switch to a Hilton property. Check in was quick and the person at the desk was friendly... The complimentary hot apple cider in the lobby was a nice touch after coming in from the cold. The rooms have been renovated since switching over to a Hilton tapestry. It was clean quiet and had a water refilling station on every floor as you step off the elevator. If you are a Hilton Diamond member you'll have access to the executive lounge which has a small breakfast (coffee, juice, potatoes, eggs, bagels, cereal. etc) as well as evening drinks and hors d'oeuvres. The executive lounge was temporarily located on the 2nd floor during my stay due to renovations. If looking for a more substantial menu, they have a restaurant downstairs thats open for breakfast lunch and dinner with happy hour specials 4-6pm M-Th. The pork belly ramen and the short ribs were so good that I've been craving them ever since!

Tricia D.

Yelp
Booked my stay through Booking.com a week or so before the holiday. Upon arrival, about 1:30pm, we parked and walked into the lobby. Check-in was easy and the front desk agent was pleasant. I asked if they had any room's available for early check in as we had a meeting to get changed for and get to. They easily accommodated us and sent us up to our room on the 11th floor. The walk to the room was nice, the hallways were decorated very cute and the room was easy to find. The room was very comfortable, bed, sheets and the size of the room was great. The windows opened just a little bit too so that was nice to let a little breeze in at night. Everything was clean and perfect for our stay. We didn't hear anything outside of our room or any noise at all. Our stay was pretty awesome and I am glad that I found Whitney Peak. The only downside is the parking, it's not onsite and walking to it can be kind of sketchy, esp if you are waking at night or alone. Highly recommend Whitney Peak Hotel!

S F.

Yelp
a nice hotel with a rock climbing floor for the adventurist. the rooms are a bit outdated and the linens were worn torn and dirty smudges that were set in

Amy R.

Yelp
Great place for a party!! The team was professional, food was great, ambience even better! Great place for corporate events. No casino makes it even better!

Liz A.

Yelp
This hotel does not care about its guests. During a long-distance interstate move by car, I booked a one night stay a couple of hours before we would arrive at the hotel. There were plenty of cheaper options in Reno, but given that our most precious belongings were with us in the car, we were happy to pay the premium rate since this was a non-gaming hotel and seemed to be one of the nicer hotels in town. I figured that would mean we would have more peace of mind with regard to break-in risk for the car. We checked in online and looked forward to a good night's rest after a 16 hour drive. When we arrived, we spent upwards of 45 minutes trying to find parking for the hotel. The streets around the hotel were all closed, and the only small street that navigation kept telling us to take appeared to be blocked by traffic cones. While the hotel staff weren't rude, they weren't helpful. Eventually we realized that the apparently blocked street leading to the hotel was the only approach. The cones were laid out in such a manner that I wonder how any car besides my small car could even enter. Anyways, I thought, time to sleep. The doorman greets us and explains that the parking structure is not adjacent to the hotel. He gives us a hotel-provided map to the parking structure and explains that some of the street names on the map are incorrectly named. Another 20 minutes to find the parking structure per the erroneous map which was compounded by the parking structure having nothing but a tiny sign that can only be seen if you were to approach from only one alley (incorrectly named on the map). Finally, time to sleep? No. It became immediately obvious that our reasoning that this hotel would be the safest for our belongings was completely wrong. The unattached, unstaffed parking structure 2 blocks away from the hotel was filled with homeless people under the influence. Had we chosen one of the gaming hotels, at least our car would be within a subterranean lot under the hotel. I asked the doorman whether the valet option would be safer for our car, and he replied resoundingly with a no. Given his response, I assume that valet would park the car on the street. We explained this situation to the hotel, but they wouldn't do anything to accommodate us. Over an hour later, exhausted, stressed, and frustrated, we continued our drive through the night as it was already midnight, and any other options either didn't make sense or were no longer available. We never entered the room, it was a Monday, and it was obvious it wasn't especially busy in Reno and at this hotel specifically. The next day, I called to speak with the manager, but was just repeatedly denied any request. Initially they claimed that they had to hold our room and deny it to other potential guests. Come on... we booked the room at 7 PM on a Monday on the night of the stay. I'm sure the hotel wasn't even half-booked. They then pivoted to the reason that they were only able to refund a fraction of the cost because we had already checked in on the Hilton app. I explained that at no point was it obvious on their website or through any communication what the parking situation was. The person I spoke to tried to argue that if the parking structure were attached to the hotel, that this wouldn't make a difference for my purposes. No, lady - I do believe that an adjacent parking lot is less likely to experience theft than an isolated, dimly lit, unstaffed structure on a side street with open entry a block away from the hotel. Further attempts to get them to issue a refund were fruitless. Reno streets, especially at night, are not exactly a hospitable environment. If I had known this, I would not have booked the hotel. Further, while we were at the hotel, they gave us the manager's information and implied that we could ask for a refund the following day. If they had intended to outright refuse the refund on the basis of a digital check-in, why couldn't they tell us then and there? It was not a cheap rate, and perhaps if I had known this I would have tried to find an alternative parking spot at another hotel so I wouldn't lose out on the amount I had paid. Seems like the hotel wanted to have its cake and eat it too. Stay away from this hotel. It's simply not worth all the hassles, even if you don't have belongings in your car. If you do stay here, expect 0 understanding from management for any issues that may arise. I rated it 2/5 stars only because of the partial refund, but after wasting our time and sanity due to their multiple failures to properly advertise aspects of their parking, they really should have refunded the night. They would have lost nothing in doing so.

Marcus S.

Yelp
This hotel has everything we needed from happy hour with great drinks and food we ordered drinks and food for 2 bill was only $30 make sure you hit the happy hour 4-6. They don't sell bottled water but they do have a filtered water system on each floor which is 7x filtered. I recommend this Location if you don't like the smell of smoke and they also have a rock climbing wall and if you wanna gamble the Eldorado is right across the street. I will definitely be back

Christine T.

Yelp
I stayed here during Basscamp Festival and had a wonderful stay! There is no casino in the lobby so you get a nice break from the smoke/ sounds of Reno. The hotel is gorgeous! Next door, there is an attached bar/restaurant. One of the bartenders made me a delicious iced tea mocktail. It was refreshing and had no sugar. The room was HUGE! I really slept well and really enjoyed being in the actual room. The service was immaculate too. I'll be back for sure! Love that Reno is starting to have an EDM scene so I'll def return for a show

Amy J.

Yelp
Held our Holiday Party for our employees on the third floor in their beautiful venue! I highly recommend this as an alternative to the casinos and it is locating centrally near the Reno Arch. The staff who helped to arrange the party was helpful and seemed to really care about how happy I was with all of the event details. We has several attendees from out of the area who were amazed at the beauty with the wrought iron chandeliers, portraits of famous people, brick-like walls, and the food really helped to create a vibe that was built for a night of fun! The staff and the food were also terrific. The bartenders were efficient and we never had to worry about a line at either bar. Thank you to all who helped to make the evening tremendous and one to be talked about for years to come!

Travis M.

Yelp
Overall really great experience. Their in-house restaurant served good lunch and dinner (breakfast was okay). The place is very pet friendly. They have treats in the lobby and it seems like they put all the dogs on one floor. The room was comfortable and their tv is set up so you can log into Netflix or YouTube or you can plug in your Xbox or PlayStation. Hotel is in walking distance of a dog park, the Reno arc, and several casinos (Circus Circus, the El Dorado, etc).

Sarah A.

Yelp
I only stayed here 1 night and did not have the opportunity to utilize all of their amenities. I strictly picked this hotel cause it allowed large dogs. After checking out the best way I can describe this hotel is that it's a great metaphor for Reno. I really want to like Reno. Reno is going through a transition period. It used to be a city relatively unknown and quaint. Now it's getting flooded by the CA Bay people. With that comes change, it needs to grow up. As a side note, I nearly lost it when I overheard a group of people at a nearby brunch place say, "I really expected Reno to be more sophisticated." ugh. My point is, the Whitney hotel when you first enter is glamourous and upscale. Then you get to the rooms and it reminds me of the Golden Nugget on Fremont Street. I do think this hotel will grow and maybe I'll be willing to give it another chance. My only complaint (besides the horribly squeaking beds and broken springs) is that even though this hotel lets you bring your dog (which I appreciate) I couldn't take him anywhere. The restaurant on sight turned us away, ok fine, but our hands are tied, we were given a drink voucher so we asked if we could order from our room, no, so then we asked if we go to the bar, order and leave, no, their response was we could leave our dog in the lobby while we went into the restaurant, and no that is such an irresponsible thing to do. We eventually came up with a solution. At the end of the day maybe i'm spoiled, i've gotten used to staying at "true" dog-friendly hotels that let me take him into the restaurant or bar. It was fine for 1 night, but by the next day I was ready to leave.

Stephanie M.

Yelp
When first arriving to the hotel it is easy to park your car right in front of the hotel and they provide valet parking for you. It's $15 for valet per day but my bf and I decided to park our own car since it was around the corner. Checking in was nice and smooth and the front desk lady was really nice and really helpful with directing us on where the parking was. When you first walk it it is really nice and clean which I always look for when I first come to a hotel I never been to. We had free parking and she gave us a permit to put on our car. When walking out of the elevator there was this nice aroma in the air and and you could smell it all throughout the hallway. I loved how they had orange lights above all the doors, it was different and really made the place look well put together. I absolutely loved the room, we had a nice view from our window and the bathroom was nice and clean. They provided us with robes and and slippers which I thought was as a nice touch to the place. On the second floor there was indoor rock climbing area, gym, and a sauna as well which I never been to. I absolutely love this hotel and I would definitely recommend on giving this place a shot. It's right in the middle of all the action, I would definitely come back again!!

Davey J.

Yelp
Had a great stay here. On entry the lobby is beautiful, open, and inviting. Veer to the left and you will find yourself in the Whitney Cafe. I cannot speak for the food as we did not eat, but i can speak to the bar. The tender was great company and served an incredible "bacon dusted" old fashioned. Clean renovated rooms and comfortable bed. On the third floor you will find a dry sauna and rock climb facility. Obviously in a great location if you are planning to be downtown or midtown. Here is the downside... The parking is slightly inconvenient. The garage is across the street and has what seems to be little to no security. It was snowing during our stay and it was unfortunate having to walk to our vehicle each tome we wanted to venture out. However; the hotel will let you park out front and take your bags to your room before you park your car, so no need to lug your things through the neighborhood.

Emily M.

Yelp
Three stars for the actual hotel, I would say 4 for the amenities. Pros Non-smoking, not a casino water dispenser on the floor climbing gym, gym, sauna starbucks in walking distance nice people Cons very loud, from the wind noise against the windows all night to the housekeeping staff. On friday, housekeeping started at 7am and were working loudly in the hallways until 11am. While the heater worked well it was also loud when it kicked on. The actual hotel room experience could be improved upon. No box spring under the bed, all smooshed pillows, fan in the bathroom didn't work, not all the lamps worked. Shower was just okay. And while the room was not overtly dirty, it didn't feel clean clean clean. The cafe in the lobby was more impressive than the continental breakfast in the executive lounge on the 15th floor. Elevators had a mind of their own. Awful coffee. Friendly people running the place.

Sandi R.

Yelp
This hotel is a dump! It was over 400 dollars for a King suite 1 night. It might have been very nice many, many years ago. Furniture was ripped and wallpaper had paint over it in some places. There were small TV's with no premium channels or pay per view. Staff was really great but the hotel is NOT worth the money!

Jose Manuel C.

Yelp
This place had great service! The staff was wonderful. Parking is cheap, they gave us a wonderful view to El dorado next door and to the mountains in the 2nd room( I went with my boys we had too many people) . There are 2 things that may discourage people 1. No Pool 2. No microwave in room . That to me wasn't an issue , the gym was cool the sauna and steam room were awesome, I need to stay here again when I return to Reno

Nikki Z.

Yelp
Ever heard the phrase you can't put lipstick on a pig? Well, the Whitney Peak defines that. Gorgeous lobby, cafe, hallways, hell, even the rooms... But once you look underneath the surface, you find an easily 30 year old bed that actually creaks when you get on or off... zero cushioning on top, just a flat surface. They felt like swap market mattresses, the most basic it can get. Then add to it that the toilet barely flushed and the conditioner dispenser (yes they only have dispensers) didn't work. Was only there 12 hours so didn't test out much more than that. Would I recommend a one night stay? Sure! It was really clean and smelled nice but hardly deserves the four stars it gets otherwise.

Rashed K.

Yelp
Reviewing this Hotel to let Reno visitors know that Whitney is at the center of many things near downtown, and if you have something to do near the University - you can stay here! This is a non-smoking and non-gambling hotel!

Griffin B.

Yelp
Any longtime Reno-ite will remember when this was Fitzgerald's. But now it is the first non-gaming, non-smoking hotel to have opened downtown. Upon arriving and exploring a bit, I was quite taken with the décor choices, with sort of minimalist approach, but lots of cool lighting fixtures, and pictures on the walls that celebrate local ski life, art, and views of the region. The in-room amenities are pretty standard; a mini-fridge, safe, iron and board, hair dryer, and television. The inclusion of robes and slippers in the closet was a nice touch, but no little bars of soap or bottles of shampoo to purloin... I mean, to make use of... since those are now in dispensers in the shower. I also liked the Keurigs in the rooms, with the K-Cups from local coffee roaster. Pretty much all power outlets are built into the furniture, with the desk appearing to have television inputs in case you want to stream or play your own media. You can still clearly tell this is an older building, but I found the recessed window alcove to be a neat touch, and can give you some nice views up towards Mt. Rose. The only negative observations I could make on the room weresome damage in one window frame, some coffee splatters on the wall, and a few stains on the ottoman. The in-room WiFi is free, though there are options where you can pay for higher speeds than the standard connection. As for the hotel's attractions and features, there are some good ones. First, this is a very pet-friendly hotel, having treats for your four-legged friends, and a block away from the downtown dog park. Soda vending machines, as well as dispensers for ice and filtered water are on each floor. There are several places to host meetings and events within the building, and on the first floor is their concert venue, Cargo. Most other amenities are on the second floor. Having things like the gift shop, guest laundry, and 24-hour exercise room. One thing I liked a lot was the inclusion of both a dry sauna and steam room with the fitness center, though these aren't open 24 hours. But the biggest draw is the climbing gym, with a full bouldering gym, and a separate room with walls more accessible to kids. And of course, you can't miss the giant climbing wall on the exterior of the building, at the time of this writing still the tallest in the country. The gym is open to guests and the public alike, and I'd have liked to have tried it out, but unfortunately access is not included in your stay. Instead, guests get a discounted rate, but you also need to pay to rent climbing shoes and gear, if you don't have your own. Circling back down to Café Whitney, their in-house restaurant on the first floor, I was struck by the cool design aesthetic, with lots of quirky wood, plant, and rock accents. Open in the mornings for breakfast, it closes around mid-day, and reopens again in the later afternoon for dinner hours. For about $15, the basic breakfast sandwich is quite good, with very fluffy eggs, to which I added bacon, accompanied by yummy country potatoes on the side. But I found their happy hour, from 4:00-6:00, to be quite excellent, with food specials as well as half-off cocktails and draft beers. The Strawberry Fields, a sort of strawberry margarita, was delightful. But their Whitney Old Fashioned was simply outstanding! And as for the food choices, I must recommend the Onion Tart, with goat cheese and figs, topped with arugula salad and balsamic. Getting here is very easy, as they are right downtown. Shuttle service is available, as is valet and self-parking. The garage is located kitty-corner from the hotel, so a tad inconvenient, but still very close at hand. Gusts do get free parking, but make sure that you ask for a parking pass at the front desk, as otherwise you will be charged $5 each time you exit the garage. One downside to the garage is that it appears to be in need of some refurbishments, but the upside is there also appears to be plenty of electric vehicle charging ports. And being in the heart of Reno, you are close to things like other restaurants, the Riverwalk, and the casinos, should you want to actually try your luck. Most of these are within walking distances, but just be aware there are tons of homeless setting up camps all over the surrounding area, and there is some confusing traffic patterns given the recent rearranging of Virginia Street. As for price, I wound up paying about $190 for the room, which included the taxes and fees. Certainly not a cheap stay, but a decent price for a one-night getaway. And as a last note, I must say "thanks" to the very friendly staff, who made it a fun and memorable time. I think it is safe to say I was impressed with what I experienced at Whitney Peak, and I feel good in recommending it for anyone wanting a place with a few less bells and whistles than the big resorts, or just looking for a novel change of pace. Definitely glad to have them in Reno.

Steve S.

Yelp
The bar at this hotel has a great happy hour and they have a great bar tender, Kyle. He is very courteous and attentive even though he is busy. He acknowledges the customers when he is busy attending to another customer. He describes the food and portion sizes well. My wife and I will definitely go back and hopefully Kyle is working too.

Jason A.

Yelp
This place is filthy and management is rude. Booked a suite and had to get moved to a different room that was a regular just to get a clean room. I was told the hotel is under remodeling but that doesn't excuse the fact that there was food and stains on the carpet. Also we were informed that they are now a Hilton property. They shouldn't be they are way below Hilton standards. I would assume that Hilton management would walk the property and fix any issues prior to allowing them to use their name. I would recommend staying somewhere else.

Jeovanny E.

Yelp
This place used to be my favorite hotel in Reno for its location and service The rooms but now I just visited this last weekend for two nights I had to cancel one all for the lack of customer service Staff is very rude and careless My room was supposed to be noon smoking but there was cigarette burn on carpets on my room the smell was strong Asked to be moved they say no I ask to speak with the manager guess what yup manager not on site Our room was a mess broken doors and corners table/bar in our two room sweet that cost $600 plus per night all broken and disgusting air vents no one clean this please in months Still waiting for the manager to contact me But no luck Don't stay at this place unfortunately it's not worth it

Mark P.

Yelp
No different that any other 2 star hotel. Reasons to stay there If you hate casinos. If you rock climb. If you like ski maps and pictures, but want to drive an hour to the slopes. Giant breakfast portions at the Café. Reasons not to stay there Not near skiing or any other outdoor activity run down Concrete décor

Mark D.

Yelp
Whitney Peak is a really nice hotel at a perfect location in downtown Reno. The rooms are really nice with great views. The front-desk staff is very friendly and accommodating. I stayed on the 15th floor with access to the lounge, and I was really impressed with the super friendly staff. Ashley in particular was very welcoming and offered great recommendations on breweries, restaurants, and other things to see in Reno. She and the other staff really went over and beyond, and I look forward to returning in the future.