Whole Foods Market

Title: A Plant-Based Delight: Next Level Burger at Whole Foods in Concord I had the wonderful opportunity to dine at Next Level Burger inside the Whole Foods market in Concord, California, and the experience was nothing short of delightful. This plant-based haven is known for its incredible burgers, and it certainly lives up to its reputation. Upon entering Whole Foods, the vibrant and health-conscious energy is infectious, with Next Level Burger enhancing this atmosphere. The eatery prides itself on its commitment to sustainability and health, clearly reflected in the menu's vast array of plant-based options. During my visit, I decided to indulge in one of their famed burgers and opted for the cheese chili fries as a side. The burger was a marvel—a perfect plant-based patty that was juicy, flavorful, and satisfyingly textured. It easily rivals traditional meat burgers and might just convert a few skeptics with its rich taste and quality. The cheese chili fries were equally impressive. The cheese, velvety and rich, paired wonderfully with the hearty chili and crispy fries, creating a symphony of flavors that danced on the palate. It's the kind of side dish that could easily steal the spotlight if the burgers weren't so fantastic. The service at Next Level Burger was commendable. The staff was not just friendly and warm but also eager to share their knowledge about the plant-based lifestyle. Their passion was evident, and their recommendations were spot-on, adding to the overall exceptional dining experience. For anyone in the Concord area, whether you're a steadfast vegan or just curious about plant-based eating, Next Level Burger inside Whole Foods is an absolute must-visit. It's a place that will enchant your taste buds and potentially transform the way you think about plant-based food.

Hello everyone. Sorry, but there will be a lot of letters. I bought this farmer's cheese today, because my children wanted thin pancakes with cottage cheese and berries. Ok, all the best for children. Imagine our surprise when we opened this cottage cheese and found an additional life form there. White, green and black mold at the same time. Damn, my wife is furious, I'm shocked, the kids are delighted. But the most interesting thing began when I came to this wonderful store to return this cottage cheese. I showed all this to the customer service department and explained that in my humble opinion this is slightly unacceptable. In response, I was asked whether I wanted a refund or whether I could go and try to find the same one on the shelf. Apologies? No! Some explanations? No! An offer of compensation? What are you talking about??? I wasted an hour of my life and gas. Damn, guys, you position yourselves as the best store in our country, but learn to communicate with your customers. For all those planning to shop at this chain of stores, make sure you get exactly what you came for, sometimes the cottage cheese box may contain "blue cheese" with friends. Have a great weekend, men, Happy Father's Day!!!

Great organic produce selection as well as a conventional produce, it is worth noting that the prices are slightly lower than those of WF. The hot food/salad to go is enough variety for a quick healthy grab n go. The bulk aisle is a big disappointment but not the frozen section. The staff seems enough and friendly.

Nice clean new Whole Food in Concord that is supposed to be less expensive than the typical Whole Food. I really appreciate that they have non-GMO goods, don't use antibiotics and have special member prices on Wednesdays. However, the prices are still quite high. There may be an occasional item that is a good deal, but overall not a cheap place to buy your grocery. They have a lot of precooked goods that cater to people who don't want to cook which is pretty convenient. I love the water filter station by the restroom. I also love that they have a electric car charging station directly outside their store. I would give this place 4 stars for convenience, cleanliness and being innovative, but downgrade it to 3.5 stars for the high price.

I love this Whole Foods because it has so many healthy options for me and the fact I have access to a lot more Plant based food. I enjoy food from Next Level Burger too (NLB) is my favorite spot for quick lunch bites.

I recently bought salad bar from this Whole Foods location. When I opened it at home, I found a dead butterfly/moth sitting on top of the food. Luckily, I noticed it before eating. I was very disappointed and concerned about food safety and quality control. I expected better from Whole Foods, especially given the prices. I hope management takes this seriously and improves their inspection and handling process, because customers shouldn’t have to worry about insects in their meals.”

I hope someone from the store sees this, you need to find a way to keep the rice soft and edible. Every time I buy food to make my own lunch and get some rice, the rice is hard, crunchy. Some of the veggies are hard, undercooked.

Wow! I really thought this would just be an edited version of a regular Whole Foods store but it is entirely it's own thing and I was honestly very impressed. All the budget staples are available but in addition to that this location bosts a hot bar, soda self-serve, a taqueria (yes!) and even it's own Urban Remedy inside the store! The building is bright and spacious, things are easy to find and there are a lot of intuitively packed convenience items. If you are trying to eat healthy on a budget and/or a tight schedule this is definitely for you.

My fiance and I stopped by here to drop off my Amazon return. This was the first time we have ever step foot in a Whole Foods store. All I can say is WOW !! Well organized, easily shopable, well stocked, and massive variety of brands. This is the perfect store for health nuts or looking to change your lifestyle. They offer many hot food options: create your own charcuterie board, hot meals, desserts, pizza, meats, and sandwiches. I got brown butter chocolate chunk cookie. It was amazing . A little pricey $2.00 for one cookie but so worth it.

Stopped in Saturday evening as I had a big change in plans and had to quickly come up with dinner items and a dessert. WF did not dissappoint. I found everythig to put together a good, quick meal and finish it off with a tasty dessert. The store is so clean! The staff were friendly and helpful, the deli deprtment especially helped with ideas and even wrote on my cake. Will definitely return!

I love coming to Whole Foods. Everyone here is always nice and the store is kept clean and organized. I was here on April 16 and bought a box of crackers, I was snacking on it and realized the box of crackers expired on March 27. 2025. I don't know if this store regularly pulls the almost expired products off the shelves or not. I never expect anything like this from Whole Foods. Always check the expiration date before purchasing.

The produce is wonderful. The meat department is very good and they are helpful. Great selection throughout and the salads are delicious

My favorite Whole Foods, and I drive far to get there. It's so large! Not crowded, tons of great food and helpful and nice staff. Just wish it were closer to me.

Staff is generally very helpful and nice. But the store has just been consistently going downhill. The produce tends to spoil within a day of bringing it home. The meat department tends to be very limited and appears to only focus on sale items. There seems to be ongoing refrigeration or power outage problems, which means they lose all refrigerated stock, taking them weeks to restock. There is a deli case where you can get limited sliced deli items, but the items in this case are often grey and unappealing. In the past, these would usually be fresh on Monday and Friday, but that seems to be inconstent now too.

Came to buy lunch. Great service! Ordered a whole pizza and the workers quoted 15-20 mins. Pizza man came out with a fresh out the oven pie in 10 mins and found me. Mushroom with caramelized onion pizza was bomb

As far as the grocery aspect, overall my wife and I have a good experience. The prepared food usually is good. Today though, not so much. I decided to try some precooked fried chicken (5 piece in fridge area) and take it home to reheat it, bake/air fry it. Tasted like it was made with shake and bake. Pretty much unedible. Threw it out. Won't ever buy that again. Not gonna drive 36 miles round trip to bring it back. Maybe change how it's made? Safeway is 10 times better tasting, and shouldn't be.

I wrote a review almost 3 years ago. How I'd been a long time customer since this location originally opened as 365, and how it seems to be going downhill. I'm starting to believe the internet hype about the Amazonification of Whole Foods. I was there today. Almost 5pm, the hot bar and salad bar was a disgrace. I'd understand at 3-4 pm, but not as dinner approaches. Many hot pans were empty, but worse were the one that had crusted over or had had burnt out food around the perimeter of the pan. Take the stuff away if there's no replacement... I'd be hard pressed to believe they're meeting any time-based standards. Most of the pizza looked dried out.. I decided to take two slices anyway. As I walked away, I watched a toddler pick the pepperoni off the slices, while his mother watched. Yech! The Salad bar side wasn't much better. I frequently make a salad there and put the flaked salmon over the top. I looked at it, couldn't even believe it was food... I thought they'd put gray pencil sharpenings in the salmon pan. I'm sorry I didn't think to take pictures of how bad the offerings looked. I used to love their desserts, would enjoy a slice of cake or two. Not only have the slices gotten tiny, the last few times I tried, old favorites tasted awful. There's no way they they haven't cut back on quality... old favorites like Berry Chantilly and Chocolate Eruption cake taste awful now. I bought a 1/2 pie last month to try, and had to throw it out... I think the #1 ingredient was Vaseline. The produce room has been decimated compared to years past, but I knew to expect that.. so can't complain when something meets expectations. Shockingly, the olive bar remains high quality. At checkout, I asked the cashier to tape my pizza slice box. I was politely told they no longer have tape. Really? The staff member was actually very friendly, and even laughed when I exclaimed, "thank you Jeff! How much are you saving on tape?" I'd already paid, but I returned my pizza. Those slice boxes never stay level in a grocery bag, and I wasn't having the slices slide out into my bag. To repeat, the staff member handled it all perfectly. As I walked away, I asked where customer service was located... the cashier gestured towards the woman working behind him. She was also great. I dont want to cause trouble for her, but she agreed about the tape... I felt she was on the customer's side! They couldn't put my pizza back - I sure hope saving a few inches of tape made the waste worth it. Sadly, when I got home, and reviewed my register tape, I found items that had a 50% off yellow sticker on them were not discounted. I don't know if that should be caught by the scanner or the cashier. One of three stickers was applied. This used to be my go-to store. Now, more and more, I go to Lunardis for a nice experience or drive into Berkeley for great produce and prepared foods at Berkeley Bowl. It's not really convenient, but I'm retired and I'd I'd rather spend the extra time than be repeatedly disappointed.

Horrible customer service in the deli department. The deli department had Chipotle empanadas, which I hadn't had before. They have a sign stating that if you want to sample an item, you should have a team member assist you. The associate was reluctant to assist and rudely lectured me about why she couldn't accommodate me, which was contradictory to the posted sign. I requested that, since I was a bother to her, she get a manager/supervisor. She then snatched a deli paper and abruptly got the empanadas, practically shoved into my hand. I thanked her for helping, but she walked away with her back to me without acknowledging me. Another employee got the manager/supervisor for me. The supervisor listened, and when I finished, said, "She's usually not like that." I said, "Wow" to myself and realized that he dismissed my complaint as invalid.

New smaller Whole Foods. Somehow not that intuitive for me to navigate. No checkout line. Easy to park. I was the dazed and confused guy circling this place. Not sure why but everything seemed to be very different than at other stores. Bakery seemed to be in the middle. The cold produce section was sort of its own little place all walled off like at Costco. Pizza bar in the middle also - which had slim offerings late in the game. I didn't notice a bar or a coffee shop in this store. They could have been closed but those two things offer some ambiance to an otherwise plain store. The building itself was very new and bright and lacked any character that I've come to expect. Maybe this is more a reflection on this city rather than the store. Cherry pie had a soggy bottom - didn't expect that since I checked the 'packed on date' which was today 12/7/22.

i wish i could give negative stars. very rude staff, spoke to me like i was a child. would not recommend this type of service for your establishment.

I rarely if ever shop at Whole Foods. I have found myself frequenting this shopping center more and more and I might as well pick up a few grocery items while I'm here. I have actually never gone grocery shopping at Whole Foods. I had no idea they even had jugs of milk. I really didn't know what to expect. I'm going to have to hand it to big box grocery stores. I know where everything is most of the time. Walk into any big box store and you pretty much know where everything is. Whole Foods I found hard to navigate. I probably walked every aisle three times to find the things on my list. The produce section was my favorite and stood out for how much they had to offer. I've been back a few times. I enjoyed the experience but I need to learn the layout to find what I need.

Dont eat the premade salads!! I had the broccoli cashew salad and have been seriously ill the past 2 days. The lady who served it to me looked at me a lil funny, I should have headed her warning.

I came in today to buy a cake, mind you I come to Whole Foods ALL the time. I'm always the one who buys cakes from Whole Foods for any birthdays and special events. I come in and notice they're short on cakes and I was ok with that, I went to asked the bakery if they were going to have more tomorrow, the older blonde/white hair lady let me know that she isn't sure due to shortage I said ok that's fine thank you! I go back to pick out a cake even though it was small and waited in line for them to write happy Father's Day! The lady looks up and eventually calls me forward with an irritated face expression (after waiting a good amount of time check cameras) and waved her hand like "now what??" So I politely come forward and asked if she can write "poppa" on my cake. She looks at me annoyed and says "suuuuuuure" so then I ask, "you guys are able to right?" Since this is the first time I've experienced this and she says yes?? Annoyed of me. She then hands the cake to another worker and makes a comment and looks up to the window and she noticed I was paying attention the whole time. I'm not the type to ever write a review, this is my first review ever. I was planning on going tomorrow so I can get another cake since I grabbed a small one and have a large party tomorrow but now with this experience I don't even want to go anymore. The bakery and meat department are my favorite but was treated so poorly! Please do better. Treat everyone equally, I know we have bad days but don't be rude to your customers.

This store is a nightmare. First few times I've shopped, when I asked for them to bag, they'd look at me cross-eyed and proceed to smash everything. There is absolutely NO signal inside the store, so if you try to use the Amazon app to get your membership discounts, you can't. Everything is at least a full dollar more expensive than the Whole Foods in Berkeley. And the worst part is that they don't even have a counter--for anything. All the meat and cheese is pre-packaged and you just hope that the sale date isn't already past expiration.

Lots of options that regular grocery stores do not offer. Live the food bar and salad bar and the to go items.

They delivered! The food was very good. Produce was picked as if he was going to eat it. Mary's chicken is pretty good considering the price was $5.99/pound. We had the doughnuts and berry danishes. Nothing was smashed. I ordered eggs that came in great condition. The service from the delivery driver was awesome. I wanted to take it in to the house myself but he insisted on helping me to the door.

Whole Foods offers a great selection of farmer's products, providing fresh and high-quality options. However, I've noticedf that their vegetable prices tend to be higher compared to other stores. Additionally, I'm concerned about their use of bioengineered products in their pastries. While I appreciate their commitment to offering organic and natural options, I hope they can reconsider their approach to ensure the highestt quality and ethical sourcing across all their products.., also the checkout experience has been marred by unpleasant staff, I don't have any idea why their always so mean

I was at whole food today and witnessed THE worst "profiling" situation by the employees (the manager knows what I'm talking about. I don't think it is appropriate to go into details on this platform). I will not be returning to do business with this company. It's unfortunate, I work across the street and I am at this location daily. This location has been going down hill for a while. The fresh fruit is 50/05, it's truly a gamble if the fruit is going to be fresh. The hot bar selection has been the same for the past 3 months, it used to rotate consistently. The refrigeration system has gone down multiple times which causes the store to shut down Like I said. I was at this location daily. What happened today was the straw that broke the camels back. I will not be back

I bought several of their 'beef kabobs'. I asked before I bought what the meat was, the guy replied "new york top sirloin, ribeyes". When I got home, I reskewered them. I've never seen so much connective tissue in the meat. This was wot what he said. THis was probably chuck of some sort. Really stupid.

They opened up an Amazon Locker counter so you don't have to worry about using the returns kiosk as often. Be sure to log into the Whole Foods Wi-Fi or have screenshots of your QR codes ready since the signal is really bad in the particular area where the hub is located. On the weekends the counter closes at 7pm so you'll have to use the kiosk afterwards

This Whole Foods is small and has the bare minimum -no fresh meat or fish section or bulk and pretty limited choices of other items.

Whole Foods... you disappoint me. Not with the selection, but with the employees who work there. I been seeing this viral post of $1 oysters at Whole Foods, I asked someone, he seem like he work at the meat dept, I asked if there's dollar oysters since I came in on a Friday, HE WAS VERY MOODY. and was like " NO. WE NEVER EVER HAVE OYSTERS " like damn lol what crawled into his butt, then the cashier lady tell my sister bc she wanted to pay w her amazon prime card, & she goes straight up " ITS NO DEALS TODAY " so I asked her, y'all got oysters, she's like ummmm I don't know . But like how you knw there's no deals but don't knw if y'all got oysters & told me to go ask customer service lol. I guess being cashier isn't customer service bc they seem like they are a top dog at grocery stores idk lol. But y'all, concord workers are a different Breed LOL. The whole foods in Oakland is way better and so much more nicer (the employees) Concord is like a place where mfs hate their job lol - The guy who work at meat section believed he wear glasses, tall, Caucasian man who seem grumpy and tired all the time - cashier lady was Latina, short, very frizzy hair like, a bit big boned.

So today, thought I'd try their New Menu in the Deli~ The new menu Looked amazing!!! Well $30 later, not one of the 3 Sandwiches we ordered were right or even edible! We were informed that they only had Dutch Crunch that they were out of other rolls or bread.. I was ok.... First Mistake! Guess they were Dutch Stone! Hard as a Rock. I ordered the Chimichurri Crunch Sandwich..... The description sounded wonderful well half of the things they offered weren't even on the sandwich. I ordered it exactly as it was on the board. #2 Sandwich was a Spicy rosemary, ham, and Geneva salami with all these yummy extras... Well, the sandwich was inedible. The spicy stuff was so hot. You couldn't even taste anything else on the sandwich. When I open the sandwich to see it, there was no salami they had put pepperoni on it. Yuck!!!! The 3rd sandwich was again so dry. It was hard to choke down the chicken and goat cheese with arugula. This might've been the only sandwich that was made right but it tasted horrible dry, dry, dry . The new menu looked good, but they sure do not provide what it says on the menu board! Very Disappointing....

Fast service, lots of fresh products. I always find what I'm looking for and usually a couple extras.

Concord Whole Foods store is overpriced, some cashiers are rude and unprofessional. It was almost empty , but all of cashiers are busy socializing with each other. They are not paying attention to their very few customers. Rude and unprofessional behavior. I brought my bags and a separate bag for meats, and specifically asked not to place meats with produce , salads and the like. They put all meats on top of the salads. I explained that I politely reminded three times to place meats in a special paper bag , and now salads were contaminated. A cashier replied she was busy , but sorry and I had to re bag meats myself. A supervisor present nearby told me "she apologized , she is my best, what else do you want, good night" and sent me on my way without even leaving a receipt in the bags. Unprofessional behavior , disrespectful.

This is the worst Whole Foods I've been to. The selection is very limited and all the employees were standing around doing nothing. I couldn't find the product I was looking for, so I approached an employee and they had ear phones in and couldn't hear me.

First time ordering from the market sandwich at Whole Foods, I was pleasantly surprised. Will be returning for sure.

The store is always clean and it's convenient to shop here but I always despise the check-out process. The older, short, heavy set cashier is so unpleasant. Never greets you, doesn't say thank you, just overall very unpleasant. The cashiers need more training on customer service.

I went to this store as a "treat" - as I usually shop elsewhere due to pricing. I was in the store around 2pm. The hot food bar was a "hot mess" and empty - only crusted stuff in corners left. The salad bar wasn't any better. I would have bought salad but there wasn't any lettuce or spinach. If a lunch crowd comes through - restock for the afternoon shoppers! Also empty was the fresh sourdough breads section. There was one loaf left. I will not be shopping at this location again. Employees everywhere - but no one restocking anything. Anyone with eyes could see things needed attention. That falls on management. I expected more out of Whole Foods. I still gave 3 stars because the food I did buy was good.

I am a Whole Food hot and cookie bar addict. I will eat my weight in mashed potatoes and lemon cheesecake cookies. This is like the worst WF I have ever been to in my life. Ok first the positives. Every person working there that I have ever spoke with is so kind and positive and nice. I love that about WF in general. The people rock. Now the bad news. The hot bar is a mess literally and figuratively. The mashed potatoes were so old and way too salt. There really wasn't much to choose from on a Friday night at 6. AT 6 on any night, the bar should be stocked. The cookie area was well-stocked and the cookies are so tasty. So, I will not go to this WF unless I have already eaten and am just going in for dessert.

AMAZON RETURN REVIEW To clarify, this is NOT a review of Whole Foods...this IS A REVIEW of the amazing change for Amazon Returns using the self-service kiosk. In a word... CAUTION! This is like going to the DMV, possibly worse. I get that Amazon is convinced that technology will save us but this is kind of a "swing and a miss" IMO. I had the advantage of watching a couple of people struggle through their return so I was prepared when the WF employee pointed at me and then the kiosk and said "You can go ahead now." Did I mention that she had come over to bail out a poor lady ahead of me whose return boxes didn't fit in the kiosk?! And she stuck around to help the pair in front of me whose return box also looked doubtful to fit in the kiosk drop box. My general impression is that if Amazon determines the return item won't fit in their kiosk drop box then you will not get that location as a return option. Is it a foolproof system? No, because of the one variable that Amazon cannot control...their customer. So after trying a few times to get the entire original shipping box to fit into the kiosk drop box, that poor lady finally figured out that she needed to remove the items from the big box and only 'bag & tag' the contents. I think all seven of us waiting in line behind her learned that valuable lesson by proxy. P.S. (psst, Alexa...technology will NOT save the world!)

If come here regularly to eat. NextLevelBurger is great. Sometimes i get something from their food bar BUT recently the quality of the food is extremely bad. And i am NOT a picky eater ! But this is beyond what i would tolerate.

This is a review for Whole Foods Concord, specifically the deli department. Everyone today went above and beyond customer service and care during the busiest time of the year. Bc of the size of the store they don't do catering so an employee suggested I buy items for a deli platter, and spoke to who I assume is the deli manager to put the plate together. The man who managed the deli today was extremely helpful and the woman who put the plate together put so much care into it and turned it around in 10 mins. And it's beautiful! They don't accept tip (I tried). But hoping Amazon/Whole Foods recognizes this and treats them well this holiday. They deserve it! Thanks again!

All you could hope for at prices that are a bit higher than most. Great selection of quality food though.

Without a doubt the worst Whole Foods I've been too. Half the hot bar doesn't even work, zero effort put in by the staff. The fact that it's $12.99 a pound for what they serve is criminal. The utensil dispensers are either empty or so overstuffed that they don't work. I was trying to get a spoon for my lunch and both of the spoon dispensers weren't working and the employees were just watching me struggle without even saying a single word to me. If I could give this place zero stars I would.

Went in to buy my usual henhouse today and the price is usually 15.49 it was four prices listed underneath their cans at 15.49 one of them saying seasonal can. I went up to the register to pay and it rang up 24.35. I told her they were listed at 15.49, The lady went to check came back and tried to tell me there was an alcohol tax so I had to talk to the manager. Alejandra denied me of the price that was listed and told me she cannot honor it. Needless to say I'll probably be going to the liquor store from now on to grab my beer.

A Whole Foods Market in Concord. HOLY VERANDA! Smaller location compare to the two in Walnut Creek. It does have a Next Level Burger inside compare to Allegro Coffee. Don't let the 365 confuse you. It is Whole Foods no matter what! 365 is their brand name for their products. Subscribe to Amazon Prime. You get discount on sale items. I wish this location invested in having Amazon Prime Now shoppers inside. This location can get a lot of business for people ordering their grocery online. Plenty of hot food being served. This would be the place to have lunch at. I have gotten good service at this location. I have not experience anything bad shopping here. I would definitely come back here to do my grocery shopping.

Walking through this Whole Foods Market 365 made me feel like I wasn't walking through a Whole Foods which maybe was the point but it was closer to the Fresh & Easy grocery stores which closed down. There's an appeal to walking up and down aisles in an actual Whole Foods. It was rich, posh, like I was sneaking into a place I shouldn't be allowed as it's always been a more expensive market for me. This spot just felt really...dare I say it....cheap but with the same pricing as a Whole Foods and variety lacking. At which point...just go to an actual Whole Foods.

Each time I shop here I am more impressed. It is just a delight to experience such outstanding service. The staff is so helpful and friendly, always going above and beyond to make sure I am finding everything I need or to answer any questions I may have. It is a bit of a longer drive for me compared to the WF in Lafayette but the Lafayette store has disappointed me for the last and final time. Twice I have paid for items that never made into my bag. Neither time was I apologized to for my inconvenience. The last time I was at the Lafayette location, two employees were in a loud verbal altercation right next to me. Then the deli gal was arguing with a co worker while helping me. Then the sliced salami she gave me was all wadded up in a ball. There was no way I could serve it so I had to throw it in the trash. I could share at least 5 more bad experiences about the Lafayette location but more about the Concord store. Clearly the Store Manager values the staff here and they are happy and they put the customer first. Keep up the good work. I will continue to drive a longer distance to have a better experience and reduce the stress of shopping at the Lafayette location.

This is an accessible Whole Foods. It's a 365 store, so the price points are lower than regular Whole Foods stores. 365 also means that you cannot find some items on the shelves that you might find at a standard Whole Foods. The store also is bright and clean with a warehouse-like feel. Employees are helpful when customers are looking for an item and the cashiers are quick to check out the long lines of shoppers. The added bonuses are Urban Remedy, retail serving pressed juices, located on the left side of the store and Next Level Clucker, vegan food prepared to go and sit down, located on the right side of the store. This store always seems busy with shoppers. It's in The Veranda Shopping Center, right off of 680.

0 stars ... I have been to this store many times.. sometimes days, weeks sometimes months apart and their cashiers are.. I'm sorry to say but absolute shame and dishonor to Whole Foods name! They are not only extremely rude, they are outright mean and unkind! And I only compare them to the same, which is WF in two other cities nearby. I truly avoid this store and today I made decision to never come back. Maria at the checkout today, did not say even hello or thank you or good bye. I always bag my own groceries and she didn't even care... she was talking to coworker and laughing up a storm before I approached.. so I'm a witness lady can at least smile and for sure not mute.

This is regarding the new Amazon return process. New self service machine which causes a huge line to form in produce and takes a lot more time to complete. Amazon might as well give me a paycheck for doing their job.

Clean, organized & fruits & veggies are always fresh! Staff are nice! I always love buying flowers & ice cream here.

Whole Foods 365 has been a lifesaver for our household the last few months as we are not doing any "in store" shopping -- only curbside and doorstep delivery. During the first couple of weeks of SIP, it was sometimes hard to find an open window for delivery. That has changed, and we are now able to place an order and have it delivered within two hours. I especially like the Whole Foods Produce for baby spinach, avocados four to a bag, colorful mini peppers by the bag (when available), organic raspberries, and blueberries. The 16-ounce packages of walnuts and whole almonds are staples for us; we think these are better than the ones we used to get at Trader Joe's. We have found good prices with the three-pack of 80-20 ground beef (albeit a bit fatty) and whole chicken. Many items seem a bit overpriced, but sticking with the 365 brand helps the pocketbook -- and then we can splurge a bit on items like cheese. We have found the shoppers do a good job of placing cold items in insulated bags and also using the very lightweight produce bags on items that may need to be self contained. Rarely have I been disappointed in what a shopper has picked for us. It is important to be alert to when the delivery might arrive as their policy is to drop on the doorstep and not knock. (We have never ordered alcohol from Whole Foods 365 so assume in that case they would need to check an ID.) We usually get one order a week from Whole Foods 365 and another from Lucky or Safeway. In the past, I thought Whole Foods 365 was a bit pricey. But if I do some comparison shopping, I come out fine. I do miss the in-store experience of picking out my favorite large scones and the Semifreddi Odessa Rye Bread -- neither of which seem to be on the website. Sure looking forward to the day when DH and I feel safe to shop in-person, meanwhile we are eating well thanks to Whole Foods 365.

This review is for management regarding cashiers Marlene and Amelia. Tonight while I waited in line I witnessed Amelia hold up her line as she continuously responded to what appeared to be text messages via her Apple Watch. Marlene was rude in not handing the packed grocery bags to the customer ahead of me. The customer asked multiple times if they were her bags so she could leave after she paid and Marlene gave such attitude with a shooing hand. While I was checking out, my Amazon in store code would not scan on my side so I asked Marlene if she could scan my code. I had to ask her 3 times before she eventually grabbed her portable scanner with an attitude to scan the code on my phone. Management, please advise your cashiers to be attentive and friendly to your patrons. Good customer service goes a long way.

Really disappointed in the service here. The workers don't really seem to care. We used to come here every Sunday morning and get the hot and ready breakfast and in the last few months they stopped serving half of what they would put out. Every time I ask nobody can give me an answer. They put out eggs and yogurt but stopped the chicken and gravy bacon and sausage all the good stuff. And then they have their salad bar ready at 9am? Makes no sense. Get it together and get friendlier staff that cares about their customers otherwise you're bound to go out of business.

These folks are so super helpful! Anything I needed someone was always available and willing to assist. Their smiles were an added bonus . I like the vendor spaces they have for coffee, organic things to try or burger at Nextlevel. Truly a one stop shop. Thanks Whole Foods for teaching your employees to be kind. It goes a long way