Whole Foods Market

This is one of the biggest whole foods I've been to!! It is huge! It has a sit down bar, an eating area and a whole next set of tables and chairs upstairs! There is a 3 TV set up in the bar/ eating space on the lower level. No TV upstairs. There were also power outlets in there as well. The staff were friendly and accommodating. I felt welcomed. There is plenty of free parking. Overall I was very happy with this whole foods and strongly recommend it!

Clean, Convenient & Croissant-Approved 🥐 Loved shopping here! Picked up groceries and some vegan croissants from the bakery—so good. The store is super clean and well-organized, and the top-level dining area is a nice bonus if you want to chill. Parking is easy, produce is fresh, and the vibe is friendly all around. Only downside? Bathrooms could use more attention. Great location, great energy—definitely coming back!

Whole Food...the best organic fruits and veggies! Note: POS staff- small suggestion- while handling one client focus on that client, complete his transaction and then take care of other customer...don't multitask..it shows your care is diverted!!!

I had the most unsettling and unpleasant experience at the Renner Rd location on 02/12/2025. For the 2nd time the "pop top" of a can of Whole Paws (Whole Foods brand) salmon dog food broke off while I was opening it, and my can opener wouldn't support it so I could not open the can. The 1st one I threw away, but the 2nd one I took back for exchange for the exact same salmon dog good. I picked up a can of new product when I got there so I could get that done and took the broken one up to cust. serv. along with a new exact replica, explained I wanted to exchange, and the clerk said she had to do a "process" first. She asked me to open my Amazon app, & find the can on the "list" of purchases. I fiddled with it myself, couldn't do it, so she began facilitating my phone herself but couldn't find a recent purchase of this type since Oct, although there were many of the other Whole Paws cans there. She said "well I'll have to call someone", all while I was saying that "I only want to exchange it for the exact same can ; I'll go do my other shopping then". I went through the checkout line to pay & forgot the new can that I had taken with me was in there & paid for the new can. When the Manager, Stephanie, was up at the cust serv desk having a lengthy talk with the clerk, someone came to me & said, 'Stephanie said she wouldn't do it because it had been too long since I bought it". I was livid. I live on Renner Rd and shop there probably 3 times a week, and said to Stephanie, do you really want to lose a PRIME MEMBER, frequent shopper here, on a $2.50 can of dog food? I asked the clerk in the paying line to remove that charge from my receipt (I had already just paid for it). So she didn't know what to do as she stood there with a questioning look on her face while guarding the $2.50 refund in her hand. (She was very nice). I did raise my voice as Stephanie approached and I used the word ""this is bu....it" in the coarse of not believing this exchange. Stephanie went into a tirade & trance to chastise me, and ALL she could reference was that I used the word "bu....it" in my conversation. "you don't talk to me this way", is ALL she was concerned with, as I noticed the Guard standing beside me now. Then she said "oh I wasn't told you wanted to exchange it, just return it!", which was a total misrepresentation and frankly either way, all this over $2.50 from a PRIME MEMBER ($22/month?). Yes, I did raise my voice to a level not usually used by me, but definitely not yelling as accused by her, again, she was only concerned about HER participation. Somewhere during this, she also said, "so you're going to leave the store W/O paying for the food?( as the kind clerk was standing there still clutching my "refund" for what I had just paid. I asked her for the GM's name & left, as she tried, now, to wiggle out of the fact that she hadn't been told I JUST wanted to exchange. When I got home, I retrieved my receipt from 02/10/26 ($46.36) that INCLUDED THE DOG FOOD (purchased actually 2 days before, but NOT present on the Amazon LIST that I had to refer to!) Apparently relying on that list isn't the perfect answer. I left with the most unpleasant feeling having been pointed out as a non-important and unwelcome Whole Foods Customer. Also on my receipt of 02/10, I was charged $2 more for one of the 2 exact same bunches of flowers I had bought that day, hmmmmm. I don't think customers are their first priority. From: A Very Concerned Consumer

Love their hot food section and my son loves their cheese pizza! We also enjoy their 2nd floor eating area. Quiet and nice!

Very neat and organized grocery store with great staff. The produce is always fresh and i especially love the fresh seafood. Whether you are looking for organic food, supplements, body care, flowers, wine or coffee, everything is high quality here. The salad bar is amazing as well as fresh pizzas and other hot meals.

I wish to warn the people visiting this store about certain people waiting outside the store to preach you about Jesus and his teachings ‘wanting’ to convert my religion. This happened on a Wednesday afternoon during busy hours and I hope the store takes some action against people who wait outside trying to make people uncomfortable. A lady stopped me as soon as I exited the store and reached out with a handshake with two other people and all started preaching. I only went into the store for Amazon returns and i’m sure the store has a variety of products to offer with helpful and knowledgeable staff.

The cashier was very friendly and knowledgeable to give some instruction. Good amount of the inventory and wide selection of the products, especially for the organic products. It’s comfortable to shop around in the store.

I love Whole Paycheck They are friendly, honest and have great products. If they don't do a good job, they would make it right because they are not crooked. I like them

One of my go to for picking up a quick lunch. This particular location have the best Mac and Cheese from their hot bar. Top it with some protein and a little veg then you have a real quick balanced lunch. I also love that they have if not all, a wide variety of flavors of Olipop. Depends on what I have for the day, I would either sit at the second floor eating area or at their bar if I want beer with my meal. It is such a one stop shop! Don't forget their $1 oysters every Friday too!! Such a great deal to try different kinds.

Stopped by for a quick bite, a piece of pizza $3.99 and a cold beer $8.00 and you can shop.

Grabbed some pizza today for lunch. Tasted like cleaning product. Threw it in the trash. Had this same problem over a year ago at this same location. I can only assume some lazy employee doesn't know how to rinse the trays. Tired of wasting money on pizza that goes straight into the trash.

After shopping here for 5 years+ I finally had an adequate experience. I keep going between 3 or 4 but since I'm a more positive then negative I will go with 4 stars, lol. On my visit I purchased a nice a thick slab of salmon. I was making one my favorite salmon recipes, stuffed salmon with fresh spinach, feta & dill. Deliciousness! Whole Food's still loses a star for unfriendly employees, who must truly hate their jobs. Oh, also...with my past negative experiences I email as suggested, No Response or Zero Follow-Up!!!!!!

The lettuce was not fresh. Looked expired. I asked the man stocking the vegetables and he just looked at me and pulled out one bag of lettuce and handed it to me. I thanked him and he just looked away. Didn't ask if I needed more than one. I needed shallots. They had no shallots anywhere. I needed. Chicken tenderloins. No chicken tenderloins. I needed thick cut bacon. Only one package of smoked which I didn't want. I asked the girl at the register if they had shallots and she said yes. I said I looked for them and couldn't find them. She Just shrugged and said guess they are out. Terrible service and selection. I don't think I'll be back anytime soon. I'm sure the competitions want my money.

My review is for the experience of an Amazon return that required the assistance of an employee at that counter. I usually do my Amazon returns at a nearby UPS store, but this time I mistakenly didn't change the return location away from Whole Foods, so here I am! I had two items in my return that I had in the box but it wasn't taped up. The employee was very polite and took each item out and scanned the code on my phone and then applied a sticker to each item. It was very easy and fast and we were on our way. About an hour later I received a text message letting me know that the refund had been issued.

I love going to Whole Foods Market. Everybody is so nice. The food is absolutely delicious. Everything I get from there is fresh and thank y'all again for everything that y'all do.

Amazon Package return is great at this location. They always get us shopping for expensive food. Good clean place and they do have a bar!

Smaller than some of the locations I've been to so the selection wasn't as great as the larger stores but still pretty good. The salad bar was probably excellent before the lunch rush but it looked empty when I got there and didn't look like anyone was about to replenish it. At the end of the day, it's a Whole Foods and a gift for someone who is picky and needs vegan options that are healthy. It's my go to when I need to stock my hotel room on travel weeks.

soooooo...i don't really shop at whole foods, but i love the bar :P i'm not even joking, it's lowkey my favorite bar. Jess the bartender is fantastic and i love her!! no cocktails or hard liquor - beer and wine only, but it's great for a chill time without getting trashed. they have rotating beers, ciders, and sometimes even kombucha on tap as well as some wine. however, you can also buy any of the alcohol and food sold in store and eat and drink it at the bar. they do have a menu of selected wine by the glass - but pro tip, you can buy it by the bottle and 1. it's cheaper (grocery sale price), 2. they'll keep the bottle in the fridge until you need a refill and 3. if you don't finish, they'll seal it for you and you can take it home! they also have specials and events that go on during the week. thursdays are tap takeovers where a local brewery comes in and has multiple beers on tap and they'll usually bring free merch and will stay so that you can chat and have a beer with them. on the first and third wednesdays of the month they have a 5k social run that starts at the bar and goes through the nearby trails and ends back at the bar for social hour. there's also free wifi and a 2nd floor cafe eating area. sometimes to get out of the house, i like to work from there and you can see the entire supermarket, and parking lot from up there. let me tell you...the people watching is great. lol so stop by the bar if you haven't before, you won't regret it. you might see me there hah!

I actually came to this location to return an Amazon purchase. The lady receiving my order never looked at me. She went from her laptop screen to me, handing her the item. I decided to ask her how she was doing, and if she was having a good day, she never looked at me and just gave me a very dry response that she was fine. it was very awkward and she was very neutral and not friendly. Then my daughter and I decided to get food from the food bar. We went to check out through Xpress check out. That person was also not very friendly and did not crack a smile. Fortunately, at the bar I tried a very good Locust peach cider, and the bartender was very nice and very personable . Then we went back to the ExpressCheck out to buy a cookie and the woman was so rude. Renee was her name. She even threw our receipt into her bag and didn't crack a smile. I will not return to this Whole Foods. I cannot believe how the staff behave here!!! I am shocked how rude the checkout staff are! Unbelievable! Thank you bartender! You deserve 5 stars!

I'm highlighting a feature likely less known in some Whole Food stores. That is a bar, yes, you heard me correctly. The Richardson, TX store has a 16 tap bar with a variety of beers that cycle through with different options throughout the year. In addition, they have wine by the glass. The best part is if they don't have something that wets your whistle, you can pick out a beverage from the store shelves, bring it to the bartender, and they will open and serve it to you. The bartenders are all personable and do a great job of hearing what you like and suggesting options from what they have available. The area has seating to enjoy their in store ready to go food options. They host different events - trivia nights, live music, and tap takeovers. In the nicer months there are even groups who gather there run a few miles and come back to wind down and socialize. This hidden gem has been the highlight of moving to the area and having a place easy to get to and hang out...oh and the ability to grab any needed groceries on your way out isn't a bad thing either!

This review is on the salad/food bar. I got a new job a couple months ago close to this location and wanted to find a nice salad/food bar. I decided to try out the one at Whole Foods. I really like the food bar. They have a great selection on salad, cold cut meat, vegetables, chicken, and beef. It also has soup and cornbread. The selection is great and quality of the food is good. It does get busy around lunch time and if you get there after 12:30 a lot of the food is gone. I usually get a big salad and it's never cost more than $10. If you are in the area and looking for a good food bar for a reasonable price this is a good option.

The coffee shop at this Whole Foods is consistently unpredictable. They were closed for months and once they re opened you show up and no one will be there because the barista is on break for half an hour.

I am not surprised that the city line Whole Foods only has three stars. After driving for 700+ miles to welcome a new grandchild, we stopped in to pick up a salad at the salad bar. Zero lettuce. Seriously. I asked the people behind the counter making sandwiches and such and she said her manager is on break and she told her not to put any lettuce out and I'd have to wait until she gets off break. It's a grocery store at 5 pm. I went to the customer service area and they told me they probably don't have any lettuce right now? really sub par city line Whole Foods. We're now heading to SPROUTS as I write this. Just need a salad after all that road food.

Small store, but I was delighted to find that they had a large selection of grab and go eat items such as salad bar, soups, pizza, sandwiches...and the winner for me - sushi! This store has a large case of sushi prepped on site and ready to take. Wasabi and soy packets are included with each package. This was the kind of selection I used to find at Hickam's AFB store with its own sushi station in Hawaii or the sushi station at Haggen's in Washington state. They all had a sushi chef on site preparing a wide selection of rolls. If you didn't see what you wanted, they would happily provide what you wanted. The price was steep, but that was to be expected from "Whole Paycheck" and a city and state far away from good sources of sushi quality seafood. I'll be back despite the price, because its still cheaper than a flight to the west coast.

Oh my gosh do not order cakes here! I ordered cakes in person to make sure we were clear on everything- one 8 inch and 5 inch. I specifically asked how tall the 5 inch would be and they brought the back baker out who said 4 layers and I specifically asked to have them iced in the style of the chantilly cakes. I got neither. Literally 2 hours before my daughters baptism, so I was completely screwed. It's appalling, I can't believe how something so simple can be so hard for people. Go to Central Market where the bakery does a better job.

Since they no longer sell Maine lobsters , I will not support this store anymore . They are overpriced on just about all their items in store .

We love Whole Foods! A great place for so many things. Drop off Amazon packages, eat a nice lunch upstairs and it will accommodate all of your needs. The berry cake is the BEST! If you ever need a cake for anything this is the place to go! We had it at a party and got so many compliments on how amazing the cake was. My personal favorite!

I really enjoyed going to Whole Foods Market and their City Line location in Richardson is a great location. I have always been pretty lucky with parking at this location which is a little surprising because they are in a shopping center that is very busy because of several very popular businesses. One of the things I really enjoy at this location are the employees. For whatever reason this is one of the most helpful and friendly locations that I have visited in the entire chain. I am always greeted when I arrive and the cashiers always thank me for my business and smile as I leave the location.That seems so basic but in a world where service in many grocery stores has gone out the window it is refreshing to receive great service.

Just doesn't have the same ambiance as a Whole Foods should. Almost like a bunch of Walmart employees quit and all started working at a Whole Foods

I love this new wholefoods as this is the nearest one for me. Tap beer bar has an amazing selection, the store's not as big as the one in Park Lane but has great enough selection of items. Friendly staff as always!

This place has not cleaned their bulk department even after removing most of the scooping bins due to COVID. There are roaches nesting underneath where the bins are usually placed because they don't clean their bulk department. Their dairy department always has expired yogurts, milk and cottage cheese. I'm not talking about a few days or week being expired; it's July and I have found cottage cheese dates for March. I don't know who is working their dairy truck in the morning but they are not rotating correctly. Management in the front end are the only managers that can be seen. All other leadership seems to be in the back offices "working", leadership? More like admins. Has WFM regional given up on CityLine to the point where everything is out of stock and no budget to carry new things? Who in this world wants to eat Chippeas or Simply 7 quinoa chips for $5?

Chicken juice all over, looks like it hasn't been cleaned in a while. Honestly pretty nasty

Really kind staff, really convenient for the neighborhood. I live within walking distance, and the staff always takes the time to get my groceries packed perfectly into two bags so they're easy to carry. Also love the little selection of herbs they have outside the entrance. Picked up some mint plants so we can make some summer drinks when the weather warms up.

I visited here for the first time with my coworkers from Samsung. A bunch of us "dudes" hit the salad bar and tried to zig, zag and weave between the foragers at lunch. You have to watch out because there are some serious salad pros that will cut you off quick if you don't grab a serving spoon or bottle of dressing. If you want to see the survival of the fittest in action, then watch as people empty a half bottle of dressing onto their salad, turn the lettuce section into rabbit food, and leave a trail of misery and lost souls looking for refills on every serving aisle. My salad was good and overpriced as usual, but I got a nice helping of lettuce, peppers, sun-dried tomato, feta cheese, crouton crumbs, tomatoes, mushrooms, dolmas and balsamic vinaigrette. If you like balsamic vinaigrette then I recommend you bolt to the station first and get what you can. It's almost always empty when I visit a Whole Foods salad bar. We left feeling satisfied and the dudes did complain that the salad and chicken isn't that good or worth the money. I disagree however as you have to be creative to build a really good salad. Next time I'll be a little more experimental and go all mediterranean or a mound of one or two vegetables served over some hummus or rice.

Nice place to find organic stuff. Staff is knowledgeable and helpful. The store is clean. Doesn't have a vast collection of meats and desserts. There's a lot of scope for the Bakery to get better. The Chantilly cake was overpowered with the essence which made it less delectable.

I'm only rating this for the Whole Foods Buffet!! I dislike everything that I picked up. They were all bland and flavorless. The only best thing I liked was the vegan chocolate biscuit. I'll be just coming for the grocery part but it's a no for me with the buffet.

I attended the open house a few days before it opens so it wasn't completely finished but it looks Fabulous! Lots of updates! A cool mezzanine area for lunch or you can work and listen to the band. There is ample room to eat downstairs as well. Since it is a smaller footprint, I am sure it may be missing some of your favorite things but the salad bar included a lot of the items you don't always find at the smaller stores. The Taco Bar is next on my list of things to try. If your thirsty, they have a great wine section and 16 beers on tap. Great location and super friendly staff!!

I visit the store out of necessity. The selection of items that I prefer are there and are usually very fresh. The readymade meals they offer are tasty and well prepared. A lot of the time I'll hit up the food bar. And end up spending twenty dollars for a plate.

Don't get me wrong, I LOVE Whole Foods, but this one is different. From the outside it looks like the biggest one around, but when you step inside you'll soon discover it's a small market with the majority of the place used for more of a restaurant feel. I get it. This Whole Foods is trying to capitalize on the nearby condos, apartments, and businesses so quick and easy is the key. There is a bar, like a sports bar, inside. The hot and ready/salad bar area appeared to offer more than other WF do and took up a lot more space in the store. The cheese, meat and seafood portion also looked like they had more to offer. Unfortunately the rest of the store was left with limited space and offerings. The dry food you pay for by the lb was 1/4 of what other WF have to offer, as was the produce section. I was hoping to get my grocery shopping done when I stopped in, but had to go to another WF to get the majority of the items this one didn't provide. More of a great local market, or quick bite place than a grocery store.

10am open but 10:51 is still not having the machine/computer up running. This Amazon hub needs to put it together! No one has an hour to wait around on a Saturday.

Best produce available. Everything else is typical grocery store products. But the produce is what keeps me coming back.

Trying to find something to eat at the hot bar now. 6 of the 23 items on offer are completely empty, with no one to refill them in sight. Not failing, but pretty darn close. Pretty sure they stay open well later than 7, maybe they just don't want to go through the effort. I give the 2 stars instead of 1 for employees being somewhat honest. When I told an employee that their hot bar was closing in on 1/3 empty with no one in sight to refill they seemed to want to help, but told me they were 'short on food' and it would take 30 mins. Seems like 'short on attention' is the more accurate assessment, but whatever. I can feed my family elsewhere.

Nice and on the new side. Very clean and spacious with an upstairs seating area for dining in.

My review is for the bakery at this location. I've ordered 3 large cakes in 3 months, and each one was superb. Got rave reviews about the cakes, but just as important, the store manager came out quickly to talk to me when I had a small issue on one, and he made it right. He actually went above and beyond AND did it with sincerity and a kindness. When you're ordering a cake for a big event as I was (I ordered a full sheet, it can be stressful)! You want to go to someone you can trust. I highly recommend this WF bakery!!

Go here to shop, I wouldn't expect any great hospitality or incredibly friendly service though. I was standing in this line made up of only a few people for a while. It was taking so long because the employee was talking with his friends who were at the register. Then after they left when I was the last person in line and next in line he said he was closed now and him and his friends started laughing about it. It completely gave me the wrong vibes. I didn't say anything, I just went to the next line but that was incredibly disrespectful and it took a lot out of me not to say something.

the hot bar selection is always disappointing. most of the proteins are fried, the hot veggie selections are minimal outside of the salad bar, and the dishes almost always contain gluten or dairy.

Whole Foods sells pesticide sprayed fruits. If the number on the fruit/veg starts with a 4 DO NOT BUY IT!! Fruits being sprayed with highly intoxicated sprays means the fruit is not healthy AT ALL. They lie to us because many people are ignorant and don't search up what the numbers on fruits mean. ONLY BUY FRUITS WITH the number 9 on them IF The sticker says 9 not if Whole Foods lies and says they're quality on their little fake signs. If it's going to be named Whole Foods WE ARE ALL HOPING the VEGETABLES AND FRUITS WOULD BE 'WHOLE AND ORGANIC'

I used to love coming to the bar at City Line, while we love the bartenders, we've seen the store lacking to keep up maintenance. These bar stools are just one example!!

So, I primarily come here for the juice bar...and buffet...I've been so impressed with the kindness and patience of the juice bar staff...But, OMG...I absolutely love Nicholas...This young man takes customer service to the next level...Being an Amazon Prime Member and using the Amazon Prime Credit Card gets you 5% back...so it's an extra perk...Now if I could get a shot of Tequila in my Verdant Force...I'd be raz-ma-tazz...lol

Pre-covid, my only complaint of this store was not having a dedicated person at the fish section. Unlike WFs at Preston Park, the fish section is not connected to the meat section. They are designed apart and not in sight of each other. When there is no one behind the fish counter, I've had to ask someone from the meat section for assistance with fish...usually after standing there waiting for for awhile. If whole foods is determined to get away without having a dedicated person at the counter at all times , and it is designed so that the meat section cannot see the fish section, then please put up a sign saying when someone will be back, that way I can keep shopping and not stand there with unmet expectations.

Very nice set up and convenient grocery stores! You expect to pay more there.they also have good selection of cheese and organic foods .staff is friendly!

I've had mixed experiences here. Recently, I'm not that great First of all, during Covid they wrapped the bakery items you could take yourself, now that Covid Isn't as bad, why can't they continue? I don't want to grab a croissant that I have no idea who touched beforehand. Regardless of Covid, it's gross to think about. Second, they advertised a heirloom pizza for 15% off this week, but yet said they were out of heirloom tomatoes, and they asked if regular tomatoes was okay, I said okay, but I didn't even get the 15% off. Third, a couple of months ago I got an item that said prime sale, later saw I was charged more, and no one from customer service responded to my email after the initial email asking for more information.

This Whole Foods is much needed since the closest Whole Foods along 75 from this part of town is (1) far north and south (Fairview and Park Lane) and because (2) the closest Whole Foods worth driving, if I need to get on the road, is mostly by the Dallas North Tollway (Forest Lane, Plano Preston). But now the Richardson folks don't need to really drive far, so they can shop at this Whole Foods, just out of convenience. But it's not a Whole Foods I would recommend driving out of the way for. Why? Because the smaller footprint means I was not able to find a lot of products I was accustomed to seeing like at the Park Lane / Forest Lane / Plano Preston locations. Even Fairview location has more things. This Whole Foods is very much similar to the Addison location. Modern, small, and serves as a neighborhood pit stop rather as a destination. Only difference? This location has a far better patio and is newer. And yes, there is a Snap Kitchen inside, which some might see as a good thing, but I actually think a lot of the things they sell are too similar that they compete with Whole Foods, except that their stuff are overpriced even when comparing with the Whole Check. Right now it's busy because of the novelty of being new, and the floor plan is a bit open, meaning that you'll find people coming at you at different angles. Wait for the hype to die down and shop at odd hours so that this store can become more bearable to navigate.

Another score for Whole Foods! I have been waiting for this location to open for a while, so I of course attended the grand opening. They gave complimentary coffee in a reusable cup, pastries, a reusable bag, and even a $10 gift card! The interior is amazing. Super clean, easy to navigate, and it has great lighting. There is a bar area with beers on tap, a taco bar, pizza bar, and all of the other departments that you come to expect. One of the crew members spent more time then he had to helping me to locate a few things. Everyone else was friendly as well. I had to get to work, but will return in a few days to browse longer. Thank you for the hospitality Whole Foods!

LUNCH TIME DURING THE WEEK: Hands down, the most disappointing lunch area of all Whole Foods locations in Dallas. They're always limited on food options, anything with chicken (aside from the wings) are made with thighs. Did they get some sort of deal on thighs or something? Is it laziness? Not sure. Be prepared to get really creative if you want to eat there. There's always an abundance of some sort of tofu dish, there's always green beans, there's always mashed potatoes, there's always some mixture of cooked squash and onions. There's always a cool cauliflower dish too. Did I mention plenty renditions of chicken thighs? There's a pizza area and an area for TexMex. Oh, in the TexMex area, there's chopped chicken thighs and ground been. OHHHHHH..... and an abundance of beans. Let's not forget the salad bar and soups. Again, be prepared to get creative with what you get and how you get it. Extremely disappointing and I'm simply not sure how to solve it. A good start would be for the manager to compare notes with the team at the Allen location. I consider that one to be the best. THREE STARS

Smaller store, doesn't have a very good selection. I live closer to this Whole Foods, but I go to a different one due to the selection. The produce is always really good here, because they are a smaller store. They have different things at each Whole Foods, the sandwiches and premade lunches are good!