Whole Foods Market

Overall a good supermarket with a great selection of vegetables and fruit, seafood and meat. The selection of wine, especially the local wine, was a bit underwhelming. I was also expecting more from the selection of ready to eat food

First-Time Pickup Experience We were in a rush to buy a few specific items the day before Thanksgiving, so we ordered them online from Whole Foods Market and set them up for pickup on our way home. This was my first time doing this, and I had no idea what to expect. We got there, pulled over, and went into one of the special pickup spots. We let them know (on the app) that we were there. Within a couple of minutes, someone knocked on the window and handed us two bags with all the items we had ordered. Very impressed, we started to leave but realized we had forgotten a few things! You know how that goes?! So, we parked the car and walked in. I should add that this was not my first time in Whole Foods at this location or altogether, but it had been a while since my last visit. The store was busy, as we had predicted, but things were moving fast. We had to ask an associate about one of the items, and she pointed us right to it. The store is well organized and orderly. Within a few minutes, we found everything we needed. Along the way, I passed by the hot food section and was reminded of all the times I was single and had to pick up something to eat on my way home, and this Whole Foods location came to my delicious rescue. Anyhow, this was a very good experience, and I made a mental note to stop by here next time we need something, even though it is just a bit further from home than I would prefer. For anyone considering using Whole Foods for pickup or shopping in-store, I can say that both options are convenient, and the staff is helpful. The online ordering process is simple and efficient, and the in-store experience, even when busy, is smooth and well-organized.

My daughter and I stopped there for soup, seafood while canvassing her new neighborhood in “paradise”. Pleasant retail experience like most WholeFoods though a bit small in size and offerings. Cool!

Well, this place has devolved. I've lived in San Francisco for 25 years. The Whole Foods on Franklin used to be a friendly place, the kind you’d even hang out in when there was a cafe. Now I pick up the fewest items possible and can’t get out of there fast enough. First, there’s the choice of music. Let’s take an example from the other day: Slade’s Come On Feel the Noise, blaring at you like it’s 1973. Not exactly a shopping-cart-twirling number that has you merrily zigzagging through aisles while you pop in $9 gluten-free loaves and $3 dairy-free yogurts. Then there’s the staff. Granted, there are one or two left from the old days: always smiling, calm, helpful, a twinkle of recognition for you in their eye. But mostly? A pallet-load full of sour, angry people who act like it’s an affront to ask them… well, just about anything, really. The kind that make you feel wrong for disturbing their carefully curated atmosphere of coolness. And don’t expect the utter privilege of receiving a hi, a please or a thank you. No, those pleasantries are deemed unfit for these fashionably aloof ones. It’s either (most common) a cold stare and nothing, or a grunt in your direction and a “Here ya go.” And definitely forget about the Amazon returns desk in the basement. I can only surmise that the one place worse than the upper floor, with its relentless “Worst Hits from the 70s and 80s”, is merely the first level of hell compared to the soulless, windowless caverns below. Nonetheless, even there, one tender soul will occasionally shine through, offering grace and civility, instead of sheer disgust at a customer not using the multi-stepped Amazon Prime app fast enough or snapping at someone to get the next item out of their bag to keep pace with the demands of the unholy returns machine. In summary, when I set out to shop at the Whole Foods on Franklin in San Francisco, my feelings can only be described as hope and dread. I dream of what was and despair of what is now… and then I fantasize about what could be. Of one day moving to San Rafael, where the Whole Foods on Third Street gleams and beckons with a wistful promise... inviting me to relax into her warm, tender yet still overpriced embrace.

This is my go-to grocery store both in brand and location - staff are professional helpful and kind ALWAYS and they’ve got some sweet deals from time to time plus a mean premade food lineup (mean as in yummy). Tad expensive but there used to be a huge difference in price between them and other stores now it’s kinda even. Freshest meats and produces by FAR. I also alternate walking and driving and am always able to find parking in the garage even on Sundays.

Decent whole foods. I often use it as a drop-off for Amazon returns. The return desk closes an hour before the rest of the store (which is open until 10pm on Sundays. Rare in post covid SF) fortunately there is a drop box for self service returns smaller than a backpack.

The closest Whole Foods to us, is wish there was closer one! Honestly. Not that big, but a nice selection. I did once see a man busy stealing stuff very obviously and it made me feel uncomfortable. He was looking around very suspiciously too. The staff is nice and there is enough parking, they should just control better who gets into the store. People should not be stealing stuff in broad daylight blatantly. The self checkout counter , the person there is always angry and it feels like a you are back in school and a teacher is watching you.

Expensive but great products and selection. They have a great vitamin, supplement, essential oil, natural beauty and toiletry section(s). Some of the things are very pricey, but they aren't marked up and they do have great sales occasionally. I would and do use any of the brands in those departments, including their store brand which is surprisingly high-quality and reasonably priced. You may pay more here for certain common items and for name brand products. You can find most of those a lot cheaper somewhere else, but the things they have that are unique to them or that they have put under their own store brand are very reasonably priced considering what they are. I can say that even if you overpay for something there, you won't be getting anything but a top quality product and it's difficult to find somewhere that has better quality goods in that quantity. I suggest becoming an Amazon prime member using the coupons paying attention to their sales and buying their store brand if you don't want to be calling it Whole Paycheck instead of Whole Foods.

First-Time Pickup Experience We were in a rush to buy a few specific items the day before Thanksgiving, so we ordered them online from Whole Foods Market and set them up for pickup on our way home. This was my first time doing this, and I had no idea what to expect. We got there, pulled over, and went into one of the special pickup spots. We let them know (on the app) that we were there. Within a couple of minutes, someone knocked on the window and handed us two bags with all the items we had ordered. Very impressed, we started to leave but realized we had forgotten a few things! You know how that goes?! So, we parked the car and walked in. I should add that this was not my first time in Whole Foods at this location or altogether, but it had been a while since my last visit. The store was busy, as we had predicted, but things were moving fast. We had to ask an associate about one of the items, and she pointed us right to it. The store is well organized and orderly. Within a few minutes, we found everything we needed. Along the way, I passed by the hot food section and was reminded of all the times I was single and had to pick up something to eat on my way home, and this Whole Foods location came to my delicious rescue. Anyhow, this was a very good experience, and I made a mental note to stop by here next time we need something, even though it is just a bit further from home than I would prefer. For anyone considering using Whole Foods for pickup or shopping in-store, I can say that both options are convenient, and the staff is helpful. The online ordering process is simple and efficient, and the in-store experience, even when busy, is smooth and well-organized.

This place is a hit or miss. When I started frequenting this location, they had slices of red velvet cake (which is very delicious BTW), and a decent looking hot bar. However, with my recent visits, I've noticed the store has gone downhill. The hot bar has not been plentiful during my recent visits. I used to believe it was because I was coming around 7-8 pm. However, I went inside today around 5pm, and it looked the exact same! Even the pizza was non-existent. I hope this location gets their act together. Whole Foods is a wonderful store, and I pray this location can recover from their current state.

This is the whole food I go visit due to its location. However, as a PoC it's clear that the staff here practice active discrimination. I had been accused of shoplifting some candles as I was sniffing a bunch before deciding on my usual Palo Santo scent. A female worker asked if I was putting candles in my tote bag. I was baffled as I literally had 1 pack of steak that I had bought prior from TJs down the street. I also used a shopping basket as I knew that whole foods only allowed shopping with their baskets. The racial profiling is real here. If you are POC, dress up. Don't wear hoodies. Or simple just don't visit. Great location. Unfortunate staff.

We stopped off here to pick up some snacks before visiting a friend. Loaded up on juice, sushi and pizza and we all left happy and stocked up. WFM FTW!

2nd time in a row the fresh Dungenes crab I bought was cracked and cleaned so poorly. The pictures speak for themselves. I come here over Safeway for a superior product and experience and this is really inexcusable. Crab is not cheap. The guy on Jan 25 pulverized it. And then you'll see the pic from when I bought it yesterday - he clearly doesn't know what he's doing the knuckle is destroyed! The skirts were left on. AND he initially lied about having more in the back when they only had 2 left in the case. The other guy heard when I kept asking are you suuurre there isn't any in the back (bc I called earlier and they said they had plenty) and the other guy who heard him say no multiple times was like ya dude we do and brought out two boxes. Come on do better! It's really frustrating. Just let me know you don't want to do or don't know how properly and seriously I'll do it myself it's ok. I don't want my product destroyed it's too expensive and ruins dinner.

This particular store is generally clean and well stocked. The floral department always looks lovely. Employees are usually quiet and focused. I love that there's a discount for Amazon Prime members. There are bathrooms downstairs and an Amazon return as well. Negatives: the basement level where the bathrooms are smells really bad this visit! And the parking situation is difficult to use with Uber. It's hard to decipher the pickup location or describe where you are. Maybe a designated spot??

Whole Foods is the BEST! I'm posting another update. I've been a consistent Whole Foods customer for at least 15 years. They continue to exceed my expectations. I do all of my grocery shopping at Whole Foods or via grocery delivery. The management and employees are so AMAZING. They have a caliber of people far above any other grocery store. Please continue to appreciate and support this wonderful business!!!

Top notch service, great experience every time - just like I've come to expect from Whole Foods. Top notch service. One evening I found myself hoovering around the hot food bar and pizza station. Before I even knew it from behind the counter, "anything I can heat up for you?" Oh, yes. Yes, yes, yes I reply. I like this ricotta cheese pizza they sometimes have - really, all the pizza is good and the toppings seems to always change. Great experience every time. Very warm and welcoming. In and out fast and with no fuss. If I buy alcohol even the regular check out is quick. People who shop here don't tend to do monthly shopping hauls - rather its mostly just a small basket full. Since Amazon bought Whole Foods I keep thinking a bunch of corner cutting will happen. I'm sure there was but its not evident to the shopper. Maybe they trimmed a little fat here and there - I think that is the line Arnold - the Terminator - utilized to get voted in office.... Dessert case is mostly self serve at this location. I've found myself just dilly dally undecided staring at it all. Sometimes you need a little push and help deciding from somebody behind the counter as it all looks great. Parking garages usually leave me confused - but this one was well marked with arrows everywhere - its unlikely you will get lost. Just follow the arrows. Its that simple.

The $12.00 meal at the deli is great value. Entree and two sides with wide selection of items that appeal to different places and preferences. I had spanakopita with pasta salad with broccoli salad, all very fresh and tasty. Generous portions. Outside picnic tables convenient located near flower stand. Umbrellas or windbreaker would be a nice addition to add shade. Bathrooms cleaned regularly. Very well run store.

I was pleasantly surprised at how great this Whole Foods is. It's located on California in lower Pac Heights with a parking garage. I ended up parking in a street 30 minute max spot which was literally in front of the store. They have plentiful supply of fresh fruit (bananas, blueberries, blackberries, and raspberries), apple sauces, harmless harvest coconut water, frozen popsicles, soups, and saltines which is exactly what I needed to pay a wellness visit to a special someone who was feeling under the weather.

The good is that, employees at the Amazon Counter are nice & the Cashiers are not friendly.

I was here to pick up a couple of Scarlett Pies. If you haven't had one and it is November/December get some. Yum yum yum But I need to comment on the cashier waiting on others. While we were waiting for our preordered pies, someone came through checkout with a piece of produce that needed to be soft not hard. She pointed it out and sent the guy back to get a better one. I like to think if I sent my clueless on produce husband here, they would do the same for him. Great cashier.

I love this whole foods and shop here when ever I am in the neighborhood. Beautiful location and beautiful store. A wide variety of produce, bake goods, daily. People are friendly and are always willing to help.Parking garage is a little tight but it's San Francisco.

I usually shop at this Whole Foods every week and it's usually fine but this week I needed to order a cake for a birthday. My god can this bakery team get it together? I called 4 days in a row to place a custom design cake order and every time was told the cake decorator wasn't there and to call again in the morning. Now today I finally get on the phone with them and they tell me they don't decorate cakes. Now I have to find another place to make me a cake in the next 48 hrs and I doubt I will! Screw this bakery! I am so freaking annoyed right now you guys have the worst communication amongst your team and waste everyone's time.

I gotta admit, 5-7 years ago, the pricing at Whole Foods made it so that I wouldn't shop there but ever since Amazon got involved, the prices have come down to be more reasonable. Honestly though, I don't buy much groceries anyway bc cooking for one isn't all that fun so I end up eating out a bunch, but the reason I come here is for specific items such as the truffle burrata, acme bread, slices of pizza, and my favorite pasta salad of all time, their smoked mozz pasta salad. I may or may not have eaten like 4lbs of this pasta in a week lol They have a fresh batch in the deli that they can pack up for you by weight, or you can go to the fridge area and they have them pre packed. Maybe it's just a mind trick, but the fresh packed from the deli always tastes better IMO. I got a build your own sando for $8, not bad at all. Filled out a sandwich order form and Toasted to order. Great for the price. The pizza slices are 2 for $7. My favorite is their Buffalo chicken with blue cheese, hella good. Slices are good size, and pretty filling. The parking situation at this one is a little crazy and tight but the free garage is way better than paying the expensive meters. TLDR: reasonable prices, great option for sandwiches, pizza slices, and acme bread. Whole organic rotisserie chicken for $9.99 ain't bad either!

I was excited to buy Whole Foods brand extra virgin olive oil. Until I went to open it! The tab you pull to remove the cap, did nothing to remove the cap. I had to get a sharp knife and slowly, carefully, disconnect cap from bottle. Stupid design! I won't buy WF brand again since it shouldn't be that hard to open olive oil!

security and staff take their jobs too seriously and are probably at risk of a lawsuit, honestly. i understand it's frustrating that people shoplift but i shouldn't be seeing a security guard kicking the wheel's of someone's wheelchair, trying to prevent them from moving around the store. what are they stealing? food? alcohol? how much do you get paid? not nearly enough to justify kicking transient people in wheelchairs and putting the company at risk of a lawsuit. going to look into who to contact.. ADA or someone. the security guard made the guy get up and walk to prove he needed the wheelchair. he had a limp. regardless, that isn't in the security guards job description and it's fucking illegal.

Saw a customer getting aggressive for no real reason and saying some crazy racist things to an employee. The employee handled it super well and it was de-escalated, seems like the customer left without anything else happening

Overall best selection of produce around and prices are now much more competitive than they used to be, before Amazon took over... ../However ALSO BECAUSE AMAZON TOOK OVER the employees are much worse off than they were before. As in there are a LOT LESS OF THEM AT ANY ONE TIME. AND their overall quality of workplace environment has declined significantly. AMAZON NEEDS TO REALZE THAT PEOPLE ARE NOT ROBOTS AND THEREFORE NEED TO BE TREATED AS HUMANS!?!? ugh....

Saw a mouse on the ground running near checkout at 7:15pm on 10/7. Food safety concerns?

Whole Foods is going to be Whole Foods, but major shoutout for this one having an underground garage, security, and a speedy checkout. I came in for a drink when I was in the area and got through super quickly.

After the Amazon acquisition of Whole Foods, I wasn't sure what to expect. I love that prices are cheaper, so I don't feel guilty about shopping here as much and giving more money to Mister Bezos. Service here is always wonderful, they're friendly and knowledgeable, and I like how there's security and hand sanitizer outside. However, there is ALWAYS a line that sneaks around the store for checkout (fine, it's social distancing during COVID times, but it is still LONGER than Trader Joe's a few blocks further down on California St.) This location offers good sushi, and offers a nice variety of hot, cold, and prepared foods. I like their sales too--keep your eyes open for cheap snacks!

Probably one of the worst Whole Foods I have ever been in. Just seemed dirty and small to me. I didn't like the hot food selections and other choices just seemed limited. We got a few things and got out.

Customer service needs improvement as the employees are very never friendly they ignore when you want to ask them questions.

Really appreciate one of the managers named Alfredo for resolving the situation I had a week prior. He's really nice and understanding. Thanks to him.

After Amazon bought Whole Foods, you now see more reasonable pricing but an extremely uneven selection of produce, meat and fish. Shopping their flagship San Francisco store on Thursday afternoon, I was taken aback by empty shelves in the produce department. Limp greens, yellowing broccoli and with the exception of packaged watercress, very basic offerings. Most Safeway stores have a better stocked produce department with more variety and fresher fruits and vegetables. How did Whole Foods go so far astray? I cruised by the seafood department as a pencil ad served up to me while online earlier in the day promoted sustainably sourced Chilean sea bass at 30% off. The fish looked terrible: Curled up and dried out, that fish wouldn't be suitable in a chowder. It also didn't have a price, just marked "30% off" (of what?) My two recent trips to Whole Foods were predicated on picking up packages at the convenient and secure Amazon locker. While in the store, I bought a few items including small potatoes, coconut water, frozen fried clams and Whole Foods' delicious cold-pressed juice ($5.99). The staff is mostly friendly (shout out to cashier on register 1 at 4:19pm 10/22/20, his name's not on my receipt, he was efficient and so personable). The store is good in a pinch but Whole Foods has fallen far short of its competitors when it used to be the premier, and also the priciest, spot.

What a frustrating store to shop in! I went to this store to purchase Humboldt Fog cheese by Cypress Grove. In the cheese section there was a sign for it stating it was on sale. The entire counter was half empty - and no Humboldt Fog in sight. I asked the man behind the counter for help. He did not speak English and was busy slicing pickles - so obviously not the Cheese Monger. He pointed me down the counter to two ladies that work at the prepared food counter. Took the sign with me and asked if they could help in the cheese section. They both looked at me like they did not understand a word I was saying. Finally, after holding up the sign and repeating that I was looking for that cheese they told me to go to Customer Service. At the Customer Service counter I showed the man the sign and asked if someone could help me at the cheese counter. He seemed confused but just then another man walked up and looked at the sign. I explained to him that the cheese was sale but there was none. He accompanied me to the cheese section and started looking. I told him to save the effort - I had looked - the counter was half empty and it was not there. On his two way radio he called someone and asked about the cheese. The asked him if he wanted to know if they sold it. He told them no that someone wanted to buy it and there was none there. He said he would have to cut some but he was very busy. End of conversation. So the guy tells me they have it but it will be sometime - he doesn't know when - before they can get it and he walks away. In the meantime, another customer comes up and asks if there is cheese monger - I told her good luck and explained what I had just gone through. I pointed out the guy that I had spoken to and she approached him and asking for some provolone. He has no idea. He finally corners another employee and tells her what we both want - and says she will go get it and bring it to us. She acted as if she had no idea what he was talking about but nodded her head and disappeared into the back. We waited 15 minutes and she never came back. I think she just decided to hide in the back as she had no idea what he wanted her to do. As we waited at least five other customers came up the the cheese counter looking for help - we told them our story and they just shook their head and walked away. I finally left my basket of other cheese on the floor and left the store. I am sure later tonight someone will put it back in the cheese case as fresh. Done with Whole Foods. The whole store has gone downhill since Amazon purchased it.

What happened to this location? The meat counter in particular is awful. It's always half empty (how does the meat counter not have ground beef or ground pork? I like to buy in half pounds but I'm forced to get one pound packages from the case). One butcher is surly as heck and the other is friendly but does not know what he is doing. Frankly, most of the staff here are pretty frosty towards customers, with the exception of one fish counter guy and a few women who work in the produce department. Inventory is terrible. In the past few months I come here with my shopping list and have had to leave without at least 25% of the items I need. Again, what happened to this location?

Be careful in the underground parking garage. My car was attacked! I pulled into a paring spot and someone, a small, asian male with a long stick, 6 feet, came up to my window asking me for $. Of course this was frightening. I called 911 as I didn't see any Whole Foods security people monitoring the garage. I didn't give him anything, stayed in my car. He took the long stick and slammed the hood of my car. Left severals dents. Finally security showed up and walked this person off the property. I reported this incident to WF management. Not sure they take this seriously.

Awesome florist with great prices. They also had a great selection of fruits and bake goods.

The woman who works the Amazon counter in the evenings is unfriendly and rude. Really poor customer service.

Horrible Whole Foods. Small with crazy lines. Stuff isn't restocked in a timely manner. Hub hours are limited making it inconvenient to return things. I recommend the haight location.

The staff needs work. There was an elderly man checking out who was confused about using an Amazon music gift card for food (unlike other Amazon gift cards it can be used for music only). The staff treated him so poorly I stepped in myself. No one should feel insulted or harassed at a checkout line. I've had conversations with management about racial profiling which as I've read through other comments appears to be a persistent issue. This location doesn't have the "elevated" Whole Foods feel you might expect or be accustomed to. You may be disappointed if seeking that here. Improvement in customer service would go a very long way in progressing in that direction.

Always a great experience shopping here! So much variety of healthy options and very organized. The produce is super fresh and usually well stocked. The sales are pretty good (even better with Prime). Service is pleasant as well. I also use this location to drop off Amazon returns, which is downstairs.

I used to be a regular customer at this store, but unfortunately, I won't be returning due to the blatant racial profiling by the security staff. Upon reflection and reading through past comments, it's evident that this store has a long history of racial profiling going back several years. For people of color dressed casually, please be cautious when visiting. Better yet, shop elsewhere Even worse, after informing the store manager and receiving assurance of follow-up, I shared my contact details. However, it's been two weeks and I haven't received any responses yet.

I generally love the Whole Foods on California Street, but I recently had an experience there that has left me feeling wary of that store. The new Whole Foods brand Green Squeeze is a green juice with excellent potential but questionable quality control. The first batch I purchased was delicious, but the second batch I purchased had an extremely bitter taste to it. It was unpleasant, but I drank the bottles I had purchased without any issue. I went to purchase again this last week, thinking that batch would have been replaced with a new batch by this time. I bought 10 bottles. But this batch was fermented! I opened several more bottles to be sure it wasn't a one-off. I called the store immediately, told them about the juice, and gave them the use by date so they could remove the remainder from the shelf. The person I talked to was pleasant, and he told me to bring the receipt in for a refund. When I did go to the store with the receipt, I was questioned and treated like I was trying to get away with something. I eventually did get the refund, but the experience was off-putting. On my way out of the store, I checked the shelf and sure enough the juice that had gone bad was still for sale. Not good.

The last two times I went to Whole Foods on California & Franklin I was sold spoiled food. The first time it was moldy prosciutto and the second time I was sold a whole chicken that was more than 3 weeks past the sell date. When I returned the chicken the following day the employee at Customer Service commented that he could tell by the smell it was spoiled. Check perishable food you buy there very carefully, or better yet, find a grocery store that checks for you.

The cashiers here are nice and helpful-I bought a cake and they were able to tape the lid down, which was greatly appreciated! Sadly, there aren't any self-checkout stations, so it is quite a long wait during the weekends.

bad bad sushi. i picked up sushi.. two orders of chefs dueling duet roll, which is excellent.. but somehow spicy salmon got in my bag, and they didn't have any spicy salmon in the display.

Not a bad location. I'm expecting a grocery store, not a 5-star restaurant, so I'm not sure what exactly most of the negative reviews expect. Your own personal shopper? Given the location and the typical patronage, I'm not surprised with how entitled these reviews sound. If you don't like shopping here, then use Instacart -- I'm sure you can afford it!

I ordered a chocolate cake here for a birthday because it was on my way from work. Butter cream is not tasty. Cake seemed much like Betty Crocker mix. The writing and decoration was done by a novice. I had previously ordered the Chantilly berry cake but I wasn't able to try it. It got good reviews from my sister (this was from the Ocean Avenue location). However, this chocolate eruption cake was a disappointment. I would not recommend it. Now that I have tried this one, I have confidence my homemade cake would be better. I wanted something a step up from Safeway, but I think Safeway would have been better and much less expensive. It was ready when promised, and the guy on the phone was nice. So I'm not complaining about any employees. I haven't tried their other cakes, but this one was a big disappointment. The birthday person actually didn't like it, so that was sad. I was told that Whole Foods was a scratch bakery (a few years back) but perhaps that has changed?

Is it because this location is relatively small? The food selection is absolutely terrible. Very very less selection but most horrible is they don't even have fresh vegetables and fruits! Meat counter doesn't look fresh either! All they have is frozen food...also no more Make your own burritos! This is sad.

It's worth cataloging how awesome this place used to be: -Bulk tea section? Check! -Made to order burrito station? Check! -Caviar bar? Check! -Awesome home made salad dressings? Check! -Great selection of fresh sausages, and a real butcher? Check! I was thinking of these things as I looked for dressings at the salad bar tonight and saw only a giant open jug of olive oil which emitted about a half gallon of oil on my salad (it was made for cooking) when tilted. Remember their creamy balsamic dressing? Mmmmm.... Still, I can't quite give it less than four stars, for the good quality fruits and veggies, the fact that Bezos is keeping some prices down, and the super friendly guy who rang me up tonight. But this store circa 1999 was a thing of beauty. A place you took people from out of town to to impress them.

I mainly go to Whole Foods for the meat department. I buy produce at the farmers market and can buy other groceries at a Safeway three blocks from me. I receive emails weekly advertising what meat is on sale. So, today I make the effort (longish bus ride) to this Whole Foods. And for the third time in a row it didn't have the meat that was listed as being on sale. This was my final trip.

It has been around 2 years since I've been here. A lot has changed, and the store really doesn't hold a lot of interest for me, except the Supplement / Personal care department. This store has always had THE BEST people working in this department. The woman who helped me today was no exception. SHE deserves 10 STARS! HOWEVER, the rest of the store is drab and weird. And some of the workers are just plain rude. A cleaning girl walked right up in front of me and then snarled and said something under her breath when I wouldn't move. She walked right in front of me and expected me to move? I'm no Diva, but I am (was) a customer, and you just don't treat anyone like that - diva, customer, worker. Just rude. The check-out guy was a total zombie, seriously; and seriously, he is either extremely unhappy there or possibly he was ill. I said something about not understanding the sign on the card machine, looked up and smiled, he continued to stare straight forward, I said hi, he stared, i figured out the machine, he said do you want your receipt in the bag, i said yes please, he dropped it on top of the bag - all the while staring forward (well, probably slightly sideways with only his eyes to see my bag). It's a totally weird experience in there, except for the time talking with the the woman in the Supplement Department.

I have been going to this market for 24 years. I could tell you the first names of the three staff members, maybe four or five actually, who have been there for that long. They don't stay longer, the hundreds have gone through, because the chain does not pay a living wage. You cannot feed yourself, much less a family, if you are employed there. It has always been infamously expensive. It has always claimed to be bringing us whole food, while serving it in ridiculous heaps of plastic packaging. Hidden sugar (we eat more of that stuff in a couple of years and our grandparents did in a lifetime ) in lots of ingredients. Dumping fine products like Caffé Ibis coffee, which was organic, fair trade, and preserve rainforest, and replacing it with their mediocre brand to make more money. Since the takeover by Amazon, things have generally degenerated. Years ago when you needed it, you could get 400 bucks over. Really! But they are not in the banking business, so that is not a fair criticism. Here are some absolutely fair criticisms. It's going to start with the clerk who leaned across the counter just now, Wednesday, May 10, 2023, to discreetly tell me that I was not very nice. Huh. My sentence to him a bit before was explaining for the third time to break up the 20 into a ten, five, and five ones. He asked me twice what I meant. It ended with me asking him twice to put the receipt in the bag and him, persisting in handing it to me with my cash-over. If I was not disabled, it would not annoy me. That I annoyed him by repeating myself is .... interesting. This was after I had asked three employees to find kelp noodles, not something with which I was familiar, and apparently in 2023, multi-billion dollar organizations still do not have databases where employees may easily look up what is where. Three. Three employees who could not find it. A customer said, pointing, "They're right there," on the bottom shelf. Downstairs, the handicapped access is broken, and has been so since Thanksgiving, in gross violation of the Americans with Disabilities Act. I hope somebody sues the shit out of them, because I imagine there is a nationwide policy of looking the other way. In the last 24 hours, like many humans, I have dealt with two multi billion dollar organizations who are completely incompetent. Yet they have so much money from we, the accommodating. After the pandemic, I had the nerve to ask for quarters for the washing machine. Got them every week for 20 years until the pandemic. They have not resumed that courtesy, because they don't have to. And we do not have to shop at Whole Foods.

Since covid hit, the hot buffet table is unavailable for quite sometime and I missed it so much because when I'm back doing keto. I rely on Wholefoods a lot! Yesterday when I came back and visit, yaay! The table is available again! It was good to get a little bit of everything sauté zucchini, asparagus, and broccoli. The broccoli is a dried though. Hope they pay a little attention next time (maybe just take it out entirely when its dry) Otherwise everything is great! Thank you Wholefoods Team!

Extremely disappointing. Produce quality has gone down severely (rotten garlic and cucumbers ). the store is understaffed, which means 30+ minute wait times in the lines (yes even in the less than 10 items quick lane. The cashiers are rude and ask you to unload and bag all your groceries. I'd rather shop at Walmart instead.

I should have read the reviews on this place before coming. There were a couple of items I needed that Trader Joe's didn't have (but most groceries stores would) so I came on over. The lines didn't seem exorbitantly long, so I waited. Around 30 mins the line barely moved, but I succumbed to the sunk cost fallacy and decided to stay. Took me about 1 hour and 20 mins to buy 5 items. I could have went across town and walked back in the same time.