Peter W.
Yelp
We were on a road-trip and one of the main reasons I booked here was because it listed free parking. Well, when we arrived I was told to just park on the sidewalk across the street from the hotel. Not exactly, my idea of a safe, secure parking situation. Once we got inside, the room was nice and clean, no problems with the property. But the issues continued the next morning. Around 11am I went out to put some bags in my car before check-out. I walked back to the entrance and the front door was locked. So now I'm standing there locked out of the entrance of the hotel I'm staying in at 11am on a Saturday morning. So I knock on the door and no answer. Finally, another guest leaves and I sneak in to my own hotel, but my waiting didn't end there. I went to the desk to check out and there was nobody. So I stood there and waited again until finally a staff member happened to notice me. When I was finally given the consideration of checking out, I asked the staff member why the entrance to the hotel would be locked at 11am. I was told they keep the door locked for security, which was kinda weird since we were in a tiny town in the middle of nowhere in Ireland. Anyway, the staff member then seemed upset at the question and responded "Why, is there a problem?" Not exactly what I would classify as cordial customer service. It felt more like I was going to get beat up if I opened my mouth again. So at that point, I just cut my losses and let them figure out why it would be weird for the entrance of a hotel/restaurant business to be locked at 11am on a Saturday morning when they're serving brunch. I wouldn't recommend staying here, unless you have no other option.