Wild Dunes Resort - Sweetgrass Inn and Boardwalk Inn, a Destination by Hyatt Hotel

Just wanted to take a quick moment to give a huge thank you to Wild Dunes Resort at Sweetgrass Pavilion for giving my wife and me a fantastic getaway. Everything about our time there was absolutely perfect and we could not be more grateful. I especially want to recognize Mason, Molly, and Virginia at the front who truly went above and beyond the call of duty to make sure we were more than satisfied with every part of our stay. Their kindness, professionalism, and attention to detail made us feel right at home from the moment we arrived. As always, Isle of Palms and Sweetgrass remain one of the best kept secrets around. I honestly wish more people knew about this amazing place. The hospitality, the warm welcome, and the overall experience were simply top notch. Great job as always and thank you again for everything. We are already looking forward to coming back

Our family recently stayed at the Wild Dunes Sweetgrass Inn on Isle of Palms, and we couldn't have been more impressed. From the moment we arrived, the staff was absolutely fantastic—welcoming, attentive, and always ready to help with a smile. It's clear they are at the top of their game, making us feel right at home. The amenities were truly outstanding. We absolutely loved spending time at the pools; they were sparkling clean, well-maintained, and provided the perfect place to relax and have fun. It was a huge hit with both the kids and the adults in our group. The entire property was immaculate and well-cared for, which really added to our sense of comfort and enjoyment. Wild Dunes Sweetgrass Inn is the perfect destination for a family vacation. We left feeling refreshed and already planning our next trip back. We highly recommend it!

Definitely that family vacation getaway vibes the hotels. There's three of them all. Pretty nice places. Lot of little shops. Lot of family activities. Pretty nice tennis courts, bike rentals, chair rentals. Definitely a family oriented property but they do have an adult only pool if you just want to have a couple's vacation as well. Overall great place

Writing this within the first of a four day stay because I’m that impressed. We got here well before check-in and had exceptional valet service from JT. He was so polite and kind. He told us everything we needed to do to unload and get going to the beach before checking in. I also liked his tip about not planning to leave isle of palms for excursions unless we wanted to be stuck in traffic (due to the 4th of July holiday crowds). Then, we met Ryan at the checkin desk who gave us as much information as he could to enjoy our experience before our room was ready. My daughter and I proceeded to the beach where our umbrella and chairs were set up which was a must. Loved the beach!! We then met Josh who was another polite gentleman working the beach food and beverage delivery. He was fantastic at checking in frequently and so polite. ||What I love so far about this resort: |1. Super polite staff everywhere! |2. Plenty of staff everywhere. Great job Hyatt for either up staffing for the holiday or just being dedicated to customer service because it is visible and palpable that management cares about customer service. |3. Clean!! Our room is immaculate, smells good and has plenty of towels!! Yeah. There is even a legit bath mat, not a flimsy towel material bath mat. |4. The concierge line, amazing, polite and helpful. |5. Food: great!! |6. Amenities- there a is something for everyone here. Beach, pool, golf, pickleball, tennis, spa, casual and nicer eats. |7. Comfy bed- great first night sleep. Considering the hotel is sold out, my daughter and I slept great.

Our stay at the Boardwalk Inn at Wild Dunes was absolutely amazing! The staff was warm, professional, and always ready to help with a smile. The inn itself is beautiful—charming coastal vibes with modern comforts, and everything was impeccably clean and well-maintained. Our room was spacious, beautifully decorated, and had such a relaxing atmosphere. We especially loved the balcony—it was the perfect spot for morning coffee or a quiet moment after a beach day. The location is ideal, just steps from the beach and pool, and within walking distance to great dining and activities within the resort. Highly recommend the Boardwalk Inn for anyone looking for a peaceful, upscale coastal escape. We’re already dreaming about our next trip back!

This property made a fantastic first impression! The staff truly shines, especially Annie and T at the bar who didn't rush us out at closing – a real treat. Jack at the front desk made check-in a breeze and offered a warm welcome, acknowledging my World of Hyatt status and military service. Check-out had a billing hiccup, but Lexi handled it expertly, clearly explaining the issue and getting a manager involved. Hayden, the manager, was exceptional; he listened attentively to my concern, thoroughly explained the relevant policy, and resolved everything to my satisfaction. The location is also a huge plus, with easy beach access and plenty of on-site dining options. We even enjoyed a cabana upgrade, courtesy of the manager, and Emma and Michael provided excellent service at the pool. My only suggestion for improvement would be the TVs – cable with its endless commercials felt a bit dated. Overall, though, this is a wonderful property, and I definitely plan to return.

My hubby took me to Wild Dines for my birthday this year in May! We had a great time! All of the restaurants are delicious and they have great drinks to accompany. I just wish there were a little more activities to do for adults entertainment besides riding bikes and eating. Access to the beach is awesome and there are plenty of pools for the family. I like adult only areas, but this was good for a get away for a couple of days. Check the weather before you go!

Mixed feelings about this place. I really don't consider it a "resort" . Rooms are nice, pool area pretty small, drinks way over priced. Not many food options on the property and closes early. Had a massage in the spa. The spa itself is very very nice, however I'm not sure if it's hard to find good experienced workers in the spa. I received a massage and it was a total disappointment. And the girl seemed like she would rather be anywhere but there. I still tipped 20% because I work in the service industry but it was not worth it at all. Won't be returning to this resort. On a side note, Ubers are sparse on the island which made it difficult to go out to eat or into Charleston. I will say all the employees were pleasant, I was just left feeling less than impressed.

We had a good experience here at the Boardwalk Inn on Isle of Palms. Room was comfortable and spacious with a sofa bed. The Staff here are courteous and helpful. Pool here is nice but the sister hotel Sweetgrass Inn has much bigger pool with excellent bar set up. So that is the only downside is having to walk over to the other pool and also beach access is over there as well. So easy 4 Stars !!

After working with Wild Dunes, I can be the first to say the bed bug issue is exaggerated. they clean the rooms daily.

A was lucky enough to stay here right when they reopened during covid. My good friends were getting married and we were staying here, wedding on the beach and reception across the way. I will say that it was extra great because they had only opened days before so it was a ghost town and we practically had the hotel to ourselves. I pulled up unsure if I was in the right place so I parked under the awning and went into ask. The woman at the front desk assured me I was and directed me to the pool area where they were hanging out. She told me to leave me car for the moment and go say hi so I did. I came back to move it and grab my stuff and she said parking wasn't an issue that weekend so I could just pull my car forward a little and leave it for the weekend... VIP spot! The room I was in was great! It was a large suite with a couch and chairs, dining table, wet bar, and then a separate bedroom area. There was a door to a private patio that had our own access gate to the pool deck which was amazing. Speaking of the pool, it was the epitome of relaxation and the best part... adults only. Don't worry, there are a couple pools down the boardwalk where your hellions can swim. I'll take the quiet pool anyday! The staff were very helpful. They had sanitizer and masks right at the front door. The beach is a short walk down the boardwalk. And the room was amazing. I didn't get to try any eats because not everything was open except the place on the beach (which was wildly expensive), but I would love to stay here again.

This place is beautiful and there is always something to do. I would stay again in a heartbeat. I grew up lose Atlantic city, wildwood, and Ocean City so it wasn't a real boardwalk, but it did a great job paying homage to boardwalks. They have an adult only pool which I love and everything is very close to the beach.

Rooms were clean and cozy. Many basic amenities were provided in the room which makes it easy when traveling. The body wash (Nest - Sicilian Tangerine) smelled amazing! For each night you choose to "Go Green" and not have housekeeping turn down your room you receive a $5 credit toward food and beverage at the resort!

We stayed here in October 2020. The first room they placed us in was very dated and beat up. They added charges to my credit card and even after I asked for an actual receipt showing the charges, I only got an overall statement for the total stay. Then today in November, I get another additional charge on my credit card from them. We have stayed here in the past number of years, but I'm not seeing the value anymore. So sad.

The Boardwalk Inn is the hotel portion of the Wild Dunes old Southern beach and golf retreat for a relaxing, low activity level get away. Hotel rooms vary among standard hotel room, suites and villas so be sure to ask questions and reserve the accommodations you prefer. The same goes for the view. There is a big new construction site so ask to make sure your view is not blocked. I had a lovely suite with a full kitchen, living room/dining room facing a street - nice for a work conference, but not for a beach vacation for me or family. The property has golf, clays court tennis, multiple pools, restaurant, bike paths and a large ocean front beach area. The Isle of Palms beach is wide and great for walking. Staff is very friendly. Late checkout is early at 12pm so plan accordingly. *Note: some amenities closed in off season. Relaxing, peaceful club type experience.

One of my new favorite places to stay! The staff has been very helpful and friendly and it is a short walk to the beach on the boardwalk. Everything we needed was within walking distance, including bike rentals! Also, the pool was adult only, which isn't ideal for everyone but for us on an anniversary trip, was perfect. We really enjoyed our stay and will definitely be back!

I booked a room at the Boardwalk Inn after seeing lovely photos and researching its location. Instead they put me two buildings further from the beach and a solid walk from the pool and other amenities. The room looked like a holiday inn or other mediocre place with old furniture and a musty smell. Only view was of a building 20 feel away. I complained, and the staff refused to move me to the property that I was paying for. The staff at the front desk were rude. My booking paperwork said I was booked at the Boardwalk Inn...not at some "residences" at Sweetgrass. we couldn't even park near our building since they turned the parking garage under my building into valet parking for the Boardwalk Inn. Talk about adding insult to injury! I used to practically live in hotels and am not one to complain unless things are REALLY BAD. Do not stay here.

Excellent hotel and resort with lots of amenities and it is right on the ocean too. Definitely worth the price.