398StephenH398
Google
Mixed bag of good and bad at the Wilde Aparthotels. Lets start with the good, which is location and apartment itself. Large, self contained, clean. My room had a balcony looking onto a courtyard. I was worried about possible noise from a nearby tourist attraction but did not have any disturbance on my two nights there. Small kitchen and generally very nice and tidy. As I mentioned, location is good a few hundred meters from Checkpoint Charlie. The negatives were an accumulation of small things that added up to annoying setbacks. I arrived early, say 1pm. I know very well check in is at 3pm. I stay at a lot of hotels and I know that a reasonable hour or two ''early'' is not unwarranted or unreasonable. I do not need an ironic ''we don't have any early check ins today'' at reception. I use the word reception but it is a hallway / corridor. Unattended when I arrived (and slightly bizarre wandering around) but when the receptionist showed up it was fine and she told me to come back in a hour. So I left by bags and headed off for a coffee. When I got back there was what I could describe as a ''tour group'' replete with backpacks and group check in confusion. By now two staff were in attendance and doing their best to get check in organised in what I again describe as a hallway. Wilde are basically just like private apartments, and not set up like any traditional hotel with reception, restaurants and bars, etc. I am not saying that I expected any of this, but with people arriving, many of them confused and uncertain, it is weird dealing with them in a hallway / corridor. Got to my room which as I mentioned was very nice, separate bedroom and small kitchen, nice balcony. Basically a private apartment of which there were many in the same development. I was given a Whats App contact for Wilde Aparthotels and duly used that, to find a very polite and reasonably accurate robot answering, which I personally do not like because AI is always so formatted and can never deal with anything slightly other than ordinary. Somewhere I saw an extra fee needed to be paid for room cleaning, so I did arrange that with the robot but in the end when I returned to my room having been out all of the following day, nothing had been done which was not the end of the world, but again vaguely annoying. Someone had emptied 4 pieces of rubbish from the bins which was very good of them, but the rest of the apartment was exactly in the untidy state I left it. So good location, nice apartment, some annoying shortfalls but overall I rate Wilde good.