Williams-Sonoma

Quality kitchen tools, and decor to upgrade your home. Extremely helpful employees with knowledge about anything you ask in the store. This is the only one we have close to me, so I made sure the visit was worth it and it was.

I love visiting the shop every time I come to Winter Park. For some reason I used to think that the prices were higher, but this time they just didn’t seem that elevated. The store is always changing, and the decor and variety is always exceptional. I love that they absolutely have everything you were looking for as a chef. Everything is displayed so well, clean, bright… It’s a delight to visit here.

Absolutely love this place. Go every Christmas shopping for my wife. Employee Eric G helped me this year and last year super helpful and knowledgeable. It’s nice to shop somewhere that the employees care. This place gets an A+

This shop is out of this world. As a Brit, I can get very little home because of the weight and quality of their dishes, pans, sauces etc, but I go there every time I visit the USA as I just love looking around.

I purchased a set of coffee spoons 2 to 3 months ago. One of the spoons broke. Which I would never expect from a spoon. I came today to exchange this set for another set. I was told I couldn’t exchange anything that was beyond 30 days. And the manager, Daniel,rudely said “well we can’t guarantee things for life”. I would not recommend this store nor this set of spoons.

Really disappointed with my experience in this store. Even if customers are not making a big purchase, they still should be treated with respect and good customer service. Bases off the prices in this place alone. The people skills and the customer service is overwhelmingly lacking in this place. I will not return ever or shop online. I will be a lifelong detractor for this company. I have had too many bad experiences.

My husband and I walked into WS on a crowded Saturday afternoon clueless about which coffee maker we should purchase. Eric spent an hour with us explaining everything that was important to us so we could make an informed decision on which one we should purchase. We are so excited to have great coffee again! Many many thanks to Eric!

I have been going to this WS for years. My china is from there, knives as well. Today, I needed to replace my mandolin, so I bought an almost $200.00 mandolin by the Buyer (French brand). I took it home, opened it to use that same evening, it looked like someone had returned the item, but not before taking the blades and stuffing the box. On the phone, the manager sad it was strange because they rarely accepted returns. Upon arriving to return the item, Daniel, had no curiosity to see what was wrong with the boxed items (missing items) did not offer a different product, and did not seem at all apologetic. I was dismissed with a loud HAVE A NICE DAY by another sales associate. It took me (because of traffic) 3 hours to travel, but, and ultimately have to return the item again to their store.