Steve J.
Yelp
This shop offers the best service, selection, and rental rates for road bike rentals in Jackson Hole. My wife and I wanted to rent road bikes to do the 108-mile "Around the Block" loop. I called around to all of the bike rental shops in the area and tried renting from other shops in town, but only Wilson had a full size run of high-quality men's AND WOMEN'S carbon frame, disc break-equipped bikes. Moreover, only Wilson knew what they were talking about and could answer all of my questions when I called to inquire (I could not say the same for other rental shops that were staffed by young seasonal staff or knew nothing about road bikes). When we get set up on the bikes, Andy was very patient and attentive to making sure we got the bikes adjusted to our sizes and specifications for the ride. Wilson also stood out above all the other shops in town with its flexibility for picking up and dropping off the bikes. We wanted to leave the next morning before the shop opened, and ended up returning the bikes after the shop closed, so Andy arranged to have the bikes locked up for us behind the shop so we could pick them up for the ride, and it was no problem when we called to say we would be returning after hours (other shops were much less flexible and accommodating in this respect). Finally, I really appreciated Andy's personal investment in our experience. He gave our bikes an extra test ride before we picked them up and he called afterwards to make sure the ride went well. I don't usually write reviews, but the quality of experience with this shop was so positive that I really wanted to make sure the shop gets the recognition and business it deserves. (And if you are biking "Around the Block," the location is perfect to get Teton Pass over with at the beginning of the ride and finish with some well-deserved food and drinks at the Stagecoach across the street or ice cream in the same lot as the bike shop.)
