Wingate by Wyndham York

We stayed at Wingate by Wyndham York for the weekend to attend a concert at the Appell Center and a ghost tour of Lititz. The room was spacious, clean & comfortable, but the carpet could use a refresh, and the pillows were too soft & squishy. The bathroom was very clean, and the shower water pressure was excellent. The continental breakfast was excellent if you enjoy egg products, breakfast meats and do-it-yourself waffles. All of the staff was extremely friendly and helpful, from the front desk to the housekeeping staff. All in all, it was an extremely good value for the accommodations, amenities and location.

The hotel is clean and the shower pressure is strong but that’s where the good pretty much ends. The beds are so soft you feel like you’re sleeping in a soft pit or a bed hammock that you’re trying to crawl out of all night. If you’re traveling with someone on the heavier side, you’ll be rolling toward them repeatedly. Not restful sleep. The gym room was not maintained with old equipment and unusable weights. The wifi was very spotty. We were also told they haven’t had a pool in over a year.

Sparkling clean room, very friendly staff, wonderful location close to shopping, restaurants, and movie theaters. Breakfast was good. Delicious sausage links, waffles. Eggs looked a little weird but tasted fine. Will stay here again!

Check in was no problem, the lady on the reception was polite and friendly and gave us all the information we needed for our stay. The room was comfortable, and in fact the bed was the most comfy I have stayed in for a long time. Shower was superb, really powerful and hot. I was disappointed to find the hotel doesn't have a bar or any beers for purchase, but there are lots of places nearby if you are prepared to walk. My only disappointment was the breakfast. I thought the choice was limited. Compared to other hotels we stayed in during our trip, there wasn't a lot to pick from. Overall though, the staff are friendly and professional, its located in a good area and the rooms are comfortable. I think if they modernised the hotel and increased their breakfast choices, this place would be a winner.

Very clean, comfortable and friendly staff. It was also quiet. Breakfast was what I expected. Some cold items, a few hot items. Good coffee. Ignore any bad reviews expect the one that showed a picture of ugly broken an repaired. We had that in our room. No big deal.

I travel all over the country for work, i thoroughly enjoyed staying at this hotel. The rooms were comfortable and clean and inviting. The staff truly and bodied the word customer service

For the price (under $100) I am happy. I already had a hotel booked so I didn’t want to spend too much on this one. I just needed to rest before getting to the other hotel. It was clean and quiet. Staff was pleasant yet overworked. They were at times away from the desk for over ten minutes and other times took over 30 minutes to get to the room when my WiFi didn’t work. The bathroom had shampoo and conditioner dispensers attached to the shower. They smelled pleasant and didn’t feel cheap. The soap bars weren’t tiny. The TV didn’t work as you need to agree to the terms to get past the initial screen but the enter button did not work on the remote. The WiFi didn’t work for almost three hours when the hotel got busy between 7pm and 10pm. This caused some frustration for me. I was finally able to try and wind down and something as basic as WiFi wouldn’t work. They provided a plethora of towels. Bed sheets were stained. I think my negatives are small considering the price. The area of the hotel is convenient if you’re going to stay between the hotel and your vehicle. I wouldn’t wander on foot if you’re not a local as three of the lowest income motels surround this one and you’re not likely to enjoy what you see. I travel with a service dog and in most cases I don’t love to be around too pet friendly of folk as she is on the job- I was pleasantly surprised of how friendly the staff were towards her. Some places just roll their eyes and share judgemental looks. If the WiFi would’ve worked reliably I would say at the price point this is a five star experience. I may stay here again next month or I may give another place a shot just to avoid the frustration once it comes time to wind down. I also had issues with my hotel key not working the only time I left my room to get coffee and it sort of ruined everything. Coffee got cold between the trip up to the third floor, fussing with the door, the trip the lobby the wait as the only staff member helped others and the trip back upstairs with my dog. It feels critical but I stopped here mid trip precisely because I found myself at capacity mentally and needing a break. Water pressure was the strongest I’ve ever experienced anywhere in my forty years of living. A ton of mirrors, two chairs, a bench for getting ready by a mirror. Honestly, I didn’t expect this for the price. A breakfast is included. I don’t partake so I can’t give further detail on that. They had a nice modern lamp on the desk in the room and a retractable cord to conveniently hard wire and internet connection to my laptop! Loved that. They could really put a cherry on top for guests by giving us a way to charge our phones by the beds.

Excellent in every way. Matt Spangler (manager) was charming and helpful. Room was comfortable and clean. Breakfast buffet was included and food was great. Highly recommend the hotel!

The pictures and videos speak for themselves, so there's not much more to say. I don't recommend this hotel.

they stole my money!!!!!!!!!! I made a reservation with them recently but realized I put in the wrong dates. I contacted the app I used to book it and they tried contacting the hotel to inquire about getting me a free cancellation. after all, I only made an error with the dates. they declined my request for a free cancellation and now I have to pay for a room I won't even be using. This is essentially theft!! this hotel is stealing hundreds of dollars from me!! I shouldn't be punished for an absent minded moment. Avoid this hotel and chain at all costs. Zero stars, zero respect!!

Getting there: A bit of a hastle. It's back behind other run-down stuff, so you need to pay close attention to your GPS. Reservation/Checking In: The front desk person was super nice. We'd reserved adjoining rooms so that our 14-year old could have her own room while feeling safe. When we arrived, she told us that the reservation was a "request" not "guaranteed." This was not explained when we made the reservation. Front desk person ended up looking into other available room types and found us what we needed. Breakfast: Don't expect much from the complementary breakfast. There are breakfast cereal options: cereal (cheerios, corn flakes, and raisin bran) juice, coffee (not good), and apples. You can also make yourself a waffle and there were some eggs and sausage (they were beige and unappetizing). I made the regrettable choice of oatmeal, thinking that this would be a safe gluten-free option. It was a sad semi-warm gluey bowl of oats that didn't improve with brown sugar. Room: The rooms were pretty good sized and had TVs that we didn't use. Our room was very hot when we entered, so we had to open the window (in January). There were no USB ports, so be sure to bring your own. The beds were very comfortable and the bathrooms had everthing that you needed. Amenities: We didn't use the pool or the other amenities. We also didn't use the complementary wifi, as our cellular coverage was better. Smelly: The lobby, hallways, and rooms smelled musty. The hallways, near the elevators, had "fresh paint" signs, but that wasn't the smell. But the smell was more of a mildew combined with pot smell, rather than fresh paint. We're not likely to stay there again if we ever return to the York area. We hope that there will be a better option (or we will drive to the next town).

Customer service By Pam was horrible tried to get smart in a nice tone also was not trying to help to fix my problem but push policy

This hotel is a perfect safe place to stay while visiting York, Pa. Only a $7 Uber or Lift ride in and out of town. If you need to drive into town there are parking garages. Also if you have to "visit" the courthouse cell phones are NOT allowed. The rooms are clean and smell nice. The bathroom pretty good with plenty of water pressure for the shower. Breakfast was just ok with the usual eggs, ham, waffle, bagel, etc. I can't say enough about how the nice the staff was. Only problem was I requested a single King room but was assigned a two queen room. No biggie but I didn't press the issue either. We never got into the indoor pool but it didn't look that great either. Possibly because it looked heated and bubbly. People have complained on this platform about the hot tub being under construction.....well it was. So what! Why would you get into a hotel hot tub anyway??!! We will definitely be back this spring/summer for some downtown funnery.

I have never stayed at a Wyndham hotel before but I have to say that this place was nice on many levels. First of all, the staff are very friendly and accommodating- especially the ladies ("Summer" & "Ofelia") working the breakfast this weekend (1/13-1/15) They made sure that food was always stocked- even when fifty 15-yr old volleyball girls came down to eat all at once. Even with the attitudes of hungry teenage girls who had to wake up at 5:15 am on a weekend - these staff members were all smiles. They appear to go the extra mile for their guests which is a plus. The started the breakfasts at 6 am (One hour earlier than usual) for our volleyball girls who had early morning matches. The complimentary breakfast is pretty good. There was a variety of food over the three mornings we were here which included delicious bacon, sausage, hash browns make your own waffles, and eggs. There was also a good selection of fruit, yogurts, breads, and other items. The rooms were good- not luxury rooms but good. Parking was plentiful and there are a lot of places around here to eat. Flexible with a later checkout for us too. Very small fitness center though. If there was a bigger fitness center, I might give this place 5 stars. We would definitely return. I have to say, we loved the complimentary fresh baked chocolate chip cookies that were available each day for the guests. Nice touch.

Book the room at $110 they don't tell you it's an adition $75 when you arrive room is fileth i will add pics if it allows. Hasn't been dust half room of tp.. offers razors etc compliment til you arrive.

This was a nice stay of several days. Our room was clean and large enough for three. Breakfast included waffles bacon sausage and fruit along with the others usual items. Hotel was a bit farther from the convention center but a quick drive. Parking gets a bit tight especially if you are in a large truck or towing a trailer

The staff was very welcoming. Breakfast was pretty good. Rooms are clean and comfortable beds. Kudos to Nariyza her customer service and friendliness was awesome.

Suited our needs. Clean, comfortable room, jacuzzi and indoor pool. Free hot breakfast was the typical 'not hot' breakfast, which we plated and heated up in microwave Still okay with us. This place is kinda hidden and it took three passes to find it, but if you are on Route 30, look for the Motel 6 and turn there. The Wingate sits on the hill behind it. Free wifi.

Be advised - despite what the website says, there is NO hot breakfast, and the pool is CLOSED. Someone was also smoking on our floor - multiple times - despite being advertised as a non-smoking hotel. There is also only sporadic housekeeping service. There is a bin on the ground floor for used towels and the front desk will exchange them for clean ones should you need new towels in between housekeeping visits. That said, the hotel was clean and the front desk did try their best to try to be accommodating. Specifically the terrific lady on duty several nights who made it her mission to get me a new hair dryer, and followed up to make sure I actually got one. I wish I had gotten her name.

Hotel common areas are clean and well maintained. Hotel staff is super friendly. My king room was spacious and spotless. Mattress was comfortable with both firm and soft pillows provided. Plenty of outlets for your electronics, ample stations on TV, in-wall AC/heat quiet and does the job well. Room came with coffee maker, miini-fridge, microwave. The usual bathroom amenities, soap, shampoo, conditioner, body lotion, hair dryer. Towels are fairly large, soft without the strong odor of bleach.. just enough to let you know they use it. Complimentary breakfast includes the typical hot and cold items. Free WiFi does the job. The hotel has business room with computer access, a fitness room and pool. I did not use either the pool or fitness room, simply pointing out additional amenities. Hotel is located close to most everything, including downtown. A couple of drawbacks I noticed: breakfast juices tasted a little bland, coffee brand was not to my liking, but not terrible. Other than that, this place is top-notch for a mid-range priced hotel and I'll stay here again.

Place is probably the worst hotel I've ever stayed at. Pool had chunks of hair in it and the hot tub that was 68° had mucus floating at the top. They had no complementary items that they said they had, and the whole place smelled like marijuana. DONT RECOMMEND!

Let's start with... I will never stay at this hotel again!!! No signage on the road to tell you where to turn into to get to the hotel. What hotel doesn't have signage on the road to tell you "turn here "? 11 o'clock at night and I passed the turn three times before I figured it out. Upon checking in I am told that the breakfast bar is closed and I will be getting breakfast-in-a-bag. Nowhere on their website did it say that the breakfast bar was closed. One of the reasons that I picked the hotel. Another reason I picked the hotel was because of the pool. Nothing on the website said that their pool was closed. And then to top it all off when I went down to get our breakfast in a bag I was told that breakfast ended three minutes ago. Are you kidding me!!! It was 9:03 in the morning and breakfast ended at 9 o'clock. Oh, so sorry I didn't get up at the crack of dawn. How ridiculous is that. There were a dozen breakfast-in-a-bag sitting there and instead of asking how many bags I needed, I was informed I was 3 minutes late. I don't care if I was three hours late, if there were still breakfast in the bag give them to your customers. I will never stay at a Wingate hotel again!!! Customer service is dead.

The rooms are actually really nice and so are the people however it's very noisy... the rooms are like paper with a connecting door, so if (in my case) you have a kid crying or loud people next to you expect to be woken up

New hotel so it is still nice and clean. The rooms are spacious and the staff is very helpful. The free breakfast sucks, but it's free so can't complain too much there. Very small gym.

The staff is very attentive and courteous, rooms clean and well appointed and A/C works great, parking excellent. WiFi worked well and breakfast was ok. I would rate this hotel higher but the hotel caters to sports teams and yes during my first night a big problem, staff addressed problem but why the @#$%& should guests have to put up with this, block rooms away from regular guests as you know ahead of time these jocks are coming to the hotel. Next night on a different floor same problem. Please don't say its' the parents who live in a bubble and no one should say anything about their unruly kids or a coach who is drinking beer on the patio while the kids raise heck, the fact is they are in the hotel and guests shouldn't have to put up with this. Stay at this hotel but check ahead of time about sports teams: in this hotel and others.

If you are looking for a place to stay in York, I would highly recommend you not book a room with this hotel. A friend of mine was getting married in the area and she reserved rooms for her guest at a locked rate at $109. When I called to book a room for her wedding, I asked if they took a AAA discount which they confirmed they did. They told me it would be $85. I did not get a confirmation email and was not told the details of my stay or cancellation policy. I called the day of my stay to cancel my reservation and the desk manager informed me that I couldn't due to their 48 hr cancellation policy. I was understanding even though I had not been told this. I wanted to confirm how much it would be and she told me $109. I told her that I had been quoted something else and he said that I was part of the group rate. To make a long story short, they would not honor the price I was told. I thought the manager was uncooperative and had an attitude. She told me that the girl did not tell me this so she was calling me a liar.I would never come back or recommend this hotel to anyone.