Wingate by Wyndham York

Check in was no problem, the lady on the reception was polite and friendly and gave us all the information we needed for our stay. The room was comfortable, and in fact the bed was the most comfy I have stayed in for a long time. Shower was superb, really powerful and hot. I was disappointed to find the hotel doesn't have a bar or any beers for purchase, but there are lots of places nearby if you are prepared to walk. My only disappointment was the breakfast. I thought the choice was limited. Compared to other hotels we stayed in during our trip, there wasn't a lot to pick from. Overall though, the staff are friendly and professional, its located in a good area and the rooms are comfortable. I think if they modernised the hotel and increased their breakfast choices, this place would be a winner.

Stayed here twice, 2023 & 2025. Would stay again. Comfortable beds, spacious rooms with extra furniture like chairs, quality complimentary toiletries (actual brands), nice breakfast variety in the morning, and very friendly staff. Located mere minutes to downtown York’s lovely shops and restaurants, the heritage rail trail parking lot, or the YCP campus. Also very affordable, a bit secluded up a hill surrounded by trees for privacy and quiet away from the downtown bustle, and allows pets. The fitness room needs work—the pins you use to set the weights are not secured and are at risk of rattling out during use, two dumbbells were missing, cleaning spray but no wipes/napkins, etc. This room was not indicative of the rest of the hotel’s quality, and many people will not consider the fitness room an important detail, so it’s not much of a detriment.

Very clean, comfortable and friendly staff. It was also quiet. Breakfast was what I expected. Some cold items, a few hot items. Good coffee. Ignore any bad reviews expect the one that showed a picture of ugly broken an repaired. We had that in our room. No big deal.

This was the third time my job has put me in this hotel which is more like a motel. It’s always dirty and the room smell is stale. You must bring your own sheets and towels and cleaning supplies. Rooms are extremely dirty. This past weekend I get to my room unpack make the bed go to shower no shower curtain. Front desk says they don’t know where they’re kept. I can move you from your king room to a double queen 🤦🏽‍♀️ I decline it’s almost midnight so I line the floor with towels. Upon about to get in the shower tub toilet and sink was dirty. Overall the hotel is not clean and they offer nothing for your inconvenience. I will never stay there again. I’d rather pay out of pocket myself. It definitely gives bed bug vibes and maybe a hotel to house homeless. I even had to pay extra for an extended checkout and they tried to rush me like they was about to clean. Just to put someone else in the dirty ran down room.

Only good thing about this hotel is close proximity to York fair grounds. Everything else is not great. First off we booked because of the pool and it doesn’t exist and we were informed after we paid. We booked and paid through Expedia. There was a deposit and I was aware and they had a card to charge. There was an issue with my card as they tried pushing through the deposit multiple times to the point that my bank froze my card for suspected fraudulent activity. This didn’t stop them though! They kept trying! When they called me FOUR TIMES throughout the day while traveling and they were rude but I explained I’m at the wheel and I’ll update the card when I get there. They said okay each time but continued to try and charge the same card. They even went as far as to call me back to back during an event I was at. I spoke with the night person when we got there and he wasn’t very friendly but told me to speak to the GM in the morning. He wasn’t very friendly able to put the deposit on our other card and we went to our room. I took a video of the room as we got there because this is just something I do - but the carpets are gross, the bedding stained, tile in the bathroom wobbly because they aren’t put in properly, dresser doesn’t close properly, bathroom is gross. The next morning hours before check out I’m getting multiple emails asking when I’m checking out. We still have 4 hours before check out! I went down to check out and the Gm instantly rude. It’s clear they spoke about me that morning at shift change (I have a lot of tattoos it’s easy for them to describe me). The Gm spoke over me, told me repeatedly I was wrong about them trying multiple times to charge the deposit (but then says they did in fact try many times). I was trying to offer feedback that their customer service was not great and this guy is just proving they don’t know what good customer service is. Talking over people and arguing them? Come on. This entire stay was a headache and I’ll never be back.

Everything was okay. My price changed 4 times from the original price I was quoted,we ended up paying over $100 more than we was told. Will not be staying here on our next trip. Also charged $30 for spots on(2) pillow cases that will come out with clorox, which let me know they are not washing linen thoroughly. As several family members will be visiting in Nov. This will definitely NOT be where we will be staying. Very disappointed!😠😠😠

Very clean. Very respectful. Rooms like new. Pet friendly. I love this place.|I give them 💯. Breakfast is the best. Full breakfast bar. You save money and have the best stay

Worst hotel experience in my life. Room was disgusting. Had blood spots in it and they would not look or clean. Had no other rooms said that they we booked full. So we could not get another room checked out. My first vacation in 5 years wasted.