Wingstop

We visited a Wingstop in Tennessee last year. We were excited to try this one in our area. It was well worth the drive. About 35 mins. We tried a meal for two with two different flavors.

The reviews that I have read are consistent with my experience. The customer service needs to improve significantly, the staff should look presentable, have a sense of urgency to prepare and complete orders in a decent amount of time. Management should be better examples to the staff and show better attitudes and how customers are to be treated. I have been to this location multiple times and they have a high turnover. I hope the GM is reading these reviews and make some changes.

I’ve got to say that I’ve been to other Wingstop and have had zero issues. This one is always super, super slow and my food is always lukewarm at best when I get it. I don’t know if they just get confused and don’t really put orders out in order, but I waited almost 25 minutes beyond the time it was supposed to be ready. There are way too many bars and restaurants around here where you can get good chicken wings. I was coming here out of convenience and it just wasn’t convenient.

I’ve always heard Rick Ross rapping about Wing Stop but have never tried it, so today was the day. Two strips for 2 dollar Tuesdays, that’s a decent deal for a first time sample. The honey that took my order was nice patient and complemented me. I ordered two Mango Habanero and two Louisiana Rub tenders with blue cheese. For fast food I was throughly pleased. It’s a little place but very clean and welcoming. And they had some good music playing. Was a great first time experience. Wingstop ownna lemon peppa aroma

I honestly don't have the time to say everything that was wrong on our last order and I DO mean LAST ORDER. We are local, love wings and have ordered here more than a dozen times. It has consistently gotten worse. This last order prompted me to send a message to corporate. Sad to say, I filled out their form almost 2 weeks now and no response. My advice... close this place down until proper franchisee management training has been done or pull it from whomever owns this place altogether. I mean the ratings are horrible here and on Door Dash.

Worst experience ever, been to multiple Wings Stops and loved it so much but this store isn’t cutting it. We waited an hour and twenty minutes for 6 boneless wings, fries, corn, and 10 traditional wings. Food was warm at best and when approached about the name on the order after an hour of waiting, they scrambled for the ticket because it had been so long. Need less to say never coming back.

First time here. The restaurant was dirty. Zero napkins to be found anywhere. Several tables had empty trash bags. Definitely understaffed, wings were not good today. Oil the wings and fries were cooked was old. Not a good experience. May try again someday…..not sure though with much better wings to be found elsewhere

I ordered food online and chose the wrong location. After realizing it, I immediately called the store to cancel the order and was told they couldn't cancel the order, I would have to do it online. The receipt clearly says that to change or cancel your order, you have to call the store. I spoke to an employee twice who couldn't help and a "manager" twice who also said she couldn't cancel my order. She then told me a district manager had to cancel my order, and they were busy eating dinner with their family, but after they were done, they would cancel my order and call me back with an update. I never received a call or update, and I was charged for wings I never received. The employees here aren't trained well, and management didn't care to refund an order that was never made. Don't waste your time here.