Winsome Inn

When checking in we were assigned a room next to another customer. The only 2 cars in the lot… not sure why we couldn’t have been separated by a room. Unfortunately we could hear every word from the other room. When we asked about separation at the desk the response was meh! |We’ve stayed here a couple of years ago and the hospitality was great! Unfortunately it appears the service has changed.|Also, no cable tv-just apps and no coffee maker for am or breakfast offered. |For the price it’s not a place we would choose to stay agin. It’s unfortunate. This hotel could be a gold mine if they chose to use customer satisfaction as a goal point.

Rooms have been updated and are very clean. Lots of hot water for showers and nice bar soap. Price includes a simple breakfast.I would have given 5-stars if there were screens on the windows. We like cold fresh air at night, and the a/c fan is loud.

I was unfortunately stuck in St Stephan as my husband was very ill and was in hospital the care I received was over the top by the staff they are all very caring individuals the room was very clean and the complimentary breakfast was great. The room had a fridge and microwave therefore I didn’t have to eat out every day which saved me money the location is great as it is near a grocery store and close by is giant tiger a dollar store pharmacy and Canadian tire. I would recommend the hotel 100 percent Regards Colette

When I researched online for accessible accommodations for Saint Stephen, NB, Winsome Inn was the first to come up. The price was good so I booked on good faith that it was accessible as stated on the Website. I was wrong. As it happened, I had my mobile ramp with me which was a good thing. If not, I wouldn't get into the room. Once we got in the room I honestly couldn't get my motorized wheelchair around. The bathroom was a total disappointment. I had no access to the washroom. I couldn't even get my wheelchair through the doorway. A complaint was put in, they got us to look at other rooms and nothing was accessible. This is 2025, all public accommodations should be accessible, at least a couple rooms. If they stated on the website, accessible but with limitations I would have questioned it but it stated it was accessible. I had to go to the civic centre in order to shower. I was not impressed. I don't like to talk negative about anything but this was unacceptable. Hopefully, they listened to my concerns and will make necessary changes for the next disabled person looking for accommodations. I also didn't have access to their breakfast area or main office, there were steps everywhere. Not one ramp on site.

Half way between home and heaven! A very stereotypical motel, clean enough, thin walls, comically horrible coffee at 'petit dejeunne'. But it's location at the US/Canada border is so convenient for us, we come back.

Clean, comfortable and affordable rooms. Staff was pleasant. We checked in at around 5:00 p.m., our stay was during the winter months. When we got into the room we realize the heat had not been turned on prior to our arrival and we could see steam from our breath as we were talking to each other. It took a few hours for the room to properly warm up. It didn't look like many of the other rooms were being used during our stay, so while I realize that there might not be a lot of stuff on during the winter I think that could have been managed a bit better especially with a pre-arranged reservation. This is the only reason it was 4 stars instead of 5. Otherwise I would go back again.

The highlight is the staff- very helpful and pleasant!|Room needed updating in a big way, but beds were comfy and clean. The blueberry on the floor was a sign they might have been rushing through the cleaning, but overall it was good. We were travelling with our dog so I was happy she was welcomed. The wifi access was REALLY poor, but the staff encouraged us to use the tables in the lobby were it was stronger. Nice location for border crossing, and enough food choices in the area to get dinner. The motel breakfast was really marginal but coffee fine and fresh.

Excellent location for price. Rooms are dated but washroom looks newly renovated. Friendly staff, clean towels and good beds. Clean fridge and great room cleaning daily. Very much appreciated. Will be coming back here for sure!

We needed a place to stay on short notice during our drive from Connecticut to Halifax. Called the same day and the very friendly staff made us a reservation and said we would call later that day to cancel, if need be. The exterior looks like a typical, aging motel, but the inside of the room was as updated as any regular hotel of this style (e.g., Best Western). The motel is located across from Atlantic Superstore, next to a Sobey's, a Shopper's Drug Mart, a Kent, and a Canadian Tire. Not sure what else is in the area, as we were just passing through. The room had a fridge and a microwave, so we just grabbed some food at the Superstore across the street to have a little meal in the room. The motel offers complimentary breakfast, which had many options (various breads, bagels, cereals, fruit, coffee, tea, and juice). They even used real dishes (not disposable) for breakfast and one of the staff was continually cleaning up and making sure everything was well stocked. Overall, a great place to stay at a great price.

I have stayed here a number of springs in a row, because it was easier to stay here than in Calais, ME and to be honest the motels in Calais are not the best! This motel is small, clean and a quiet location for a visitor to St. Stephens or surrounding area. I have always found the ladies at the front desk very friendly and accommodating. The breakfast is minimal but at least they offer this service, most motels that I have stayed at, do not. When An online service screwed up my reservation for my last visit, the ladies up front fixed everything to ensure I had a great room for the time I needed to be in town. I love this place and highly recommend the Winsome!

not sure why my review is showing up, maybe because its not a pleasant one so it was blocked, but I need to express my opinion. I am very frustrated as I wasted my money staying here. IT IS DIRTY and EXPENSIVE!! the rooms smelled, and the service was horrible! DO NOT STAY HERE!