S. K.
Google
-> They tried to block this review. (Again!)
I know now why the could maintain higher ratings! Even make things worse!
Just horrible experience, I would not recommend this place.
After a long drive, I went there with my family, trusting the high ratings on google.
They just ruined the whole evening.
I guess the food itself was OK, but I completely lost any faith I had in this place, after experiencing the two ladies serving dinner. They just kept being very rude and unprofessional.
The lady serving drinks, spilled the drink at our table and managed to slip a ‘Scheisse’, which means ‘shit’ in German, and didn’t even apologize, just giving some bad attitude, clearly showing that she was the one who was angry. I think it’s basic manner that you apologize to the guest, also you just spilled the drinks?!?!
Very weird behavior. She was also slamming the drinks on other tables as well. Later that night, she was smoking in the corner and all the guests could see her in front of the door where they delivered the food. I guess she was stressed, but it’s not the guest’s fault if something in the kitchen is not working. Clearly it wasn’t working very well.
The main manager, I guess, was also very stressed and the waiting time for the food was really long. Probably waiting for over 20 minutes, she had the nerve to come to our table and tell us that the classic menu was not available anymore, because they ran out of ingredients. I was speechless. Also, it took forever for the food.
The one German couple who arrived much later than us were served first and that’s when I just had enough.
I’m not really sure if it was bad service or racism, what we experienced here, but certainly it was not a great experience.
Many people waited and left, after a while, because they were not served, or the staff didn’t really care, many reasons…
Regarding the Google reviews, I’m surprised that they have such high ratings, but I think they hire people and pay them to maintain these ratings.
I think this place is not worth a visit and I would tell anyone I care for, NOT to go there, because it will ruin your mood.
Not coming here ever again.