Ralph Anderson
Google
I am very sad to post this. We loved this campground. Was our family’s favorite, returned year after year. Recently there have been changes in management, and the new manager (I never got his name, but he made it clear he has been there a year and is the boss) absolutely ruined our trip. We left there last week with a few days still paid for and will never go back. We trailer a golf cart (electric, registered and insured) and was told to put it back on the trailer immediately. This was at 7:30 am while fishing with my daughters, minding our own business. I asked if we could just bring it back at the end of the tide, had the kids all setup and fish were biting, but we were told no, gotta go back right now. The fishing spot is about one mile from the rv parking, and rvs are unable to be driven anywhere near the fishing grounds. We brought the cart every year to carry the gear, bait, cooler, etc, and never had an issue. Even showed one of the employees last year the rod holders and everything we set the cart up with just for this spot. Their website lists prohibited vehicles, and does not exclude golf carts. So, with sad kids we went to speak with the owner Liz, but she was unavailable to speak with us or her team until Thursday, this all happened on early Monday
morning. So I requested a refund and was told “why, because you didn’t get your way?” Needless to say, I was pretty upset with how we were treated. If the golf cart was such an issue, it should have been listed on the website with the other vehicles. Also, if you are “the boss” of a campground, you should have some people skills. Another manager did come up to our site just as I had finished packing everything up (canopy, tables, chairs, blackstone, and loading up the trailer and tying down the cart) she was very nice and tried to help (she had only been there for a few weeks and didn’t have the authority to override the other guy) and make things better, but we had already decided to book a spot at another campground. I do appreciate her and her professionalism. She went on to say they don’t have a policy on golf carts, but unregistered vehicles can be ticketed if they drive down the main (dirt) road that cuts through the campground. But they don’t have a policy on them, electric bikes, or any other registered vehicles. With everything that goes into these trips, I’ll never take the chance of having such a bad experience again here. Waited for a call to see if there was an explanation, but it never came, so I’m reluctantly posting this.