WOLO Kuala Lumpur

I had a 3-day stay here and overall it was a very pleasant experience. The room was not very spacious, but everything was perfectly clean and well-maintained. I really appreciated the attention to detail. Special thanks to Hasni and Elya for their great support during my stay – they were friendly, helpful, and made me feel very welcome. Breakfast was included and convenient, and the location is excellent, very easy to get around. Would definitely consider staying here again.

The service provide by the staff is 10 out of 10💗 I and my friend had a wonderful stay at this hotel! The front desk staff HASNI were incredibly friendly and helpful in all aspect. She was so helpful, kind and very professional, she's the asset for this hotel , Bravo ❤️ 😍 The location is perfect — right in the heart of KL, within walking distance to Pavilion and Lot 10. I really appreciated the small details, like having an iron board delivered to my room promptly thanks Hasni and Housekeeping. I also love the clever design of having the sink outside the washroom — it’s so convenient for guests to wash their hands without needing to enter the bathroom. The lobby smells amazing and gives such a welcoming vibe the moment you step in. Overall, a fantastic experience — I’ll definitely come back again!

Excellent location. 5mins walk to Food Street, LRT is 2mins away. Abundance of food selection everywhere! Room was very good. Small, but very well designed. Bed is very comfortable. Services from the front desk and security staff was excellent. Always smiling.. I will stay in the small hotel for it's location and value for money.

We had an absolutely wonderful stay! From the moment we arrived, everything was handled professionally and smoothly. The room was spotless, beautifully arranged, and very comfortable. The ambiance of the hotel was calm and welcoming, making it a perfect place to relax. Special appreciation and full credit to Mrs. Hasni for her exceptional service. She was incredibly attentive, warm, and genuinely caring. Her professionalism and dedication truly elevated our experience. Staff like her are a great asset to the hotel. Highly recommended, and we will definitely be returning!

5 star service 🌟 🌟 🌟 🌟 🌟 Friendly staff from the moment I arrived. Always helping and so kind, wonderful and excellent service provide by Ms HASNI from the front office reception. Security also very helpful. Room is in good condition,clean and its look WOW😍. The view from the room is fantastic. Surely will come here again with my family.

Really great hotel with an amazing location to visit Kuala Lumpur. It’s very central so easy to walk to all the main highlights. Many restaurants and shops and anything else your heart might desire all around. The room is very spacious and comfortable, the view was amazing. Facilities were clean and comfortable. Staff was very patient and friendly. I would definitely recommend it and stay here again.

This was my second stay at WOLO Kuala Lumpur because of its great location and beautiful interior design. I travel to KL quite often for both work and leisure, so I was happy to book here again. However, this stay started with a disappointing experience at check-in. I booked a double room with a large bed and windows through Agoda, but when I arrived, the receptionist (Hasni) informed me that my room was a Copper Room with no windows and two single beds. I politely explained the issue and asked for help, but instead of trying to assist, she blamed the mistake on Agoda and the third-party booking system. I mentioned that I paid extra for the double room, but my request was mostly ignored and it felt like she just wanted us to accept the wrong room and move on. For a 4-star hotel, this kind of service is quite disappointing. Regardless of whether the issue came from Agoda or another third party, I am still a guest staying at your hotel. I had to contact Agoda support myself, and Nadirah from Agoda was helpful in addressing the issue. I also called WOLO’s hotline to make a complaint. Thankfully, Naz from WOLO was extremely helpful and understanding. He managed to resolve the problem, changed our room, and clearly explained the situation regarding Agoda. As a frequent traveler who has already reached Agoda Diamond status, it’s difficult for guests to know when there might be miscommunication between booking platforms and hotels. Aside from this issue, the hotel’s location is excellent. If it wasn’t for Naz stepping in to help, I would have cancelled my stay and moved to another hotel. Would I stay here again? I’ll have to think about it.

This was my second stay at Wolo Hotel, and I had a wonderful experience. From the moment we arrived, all the staff were kind and welcoming, which made my friends and me feel as though we were coming home. The room was very nice and clean, and the amenities were more than sufficient for our stay. Special thanks to Mr. Hanif, the receptionist, who made our stay even more comfortable and memorable. He was very polite and helpful, and we truly appreciate his service. Thank you very much to all the staff. We will definitely come back again!!