Kalan G.
Yelp
For the past few years, I have gone to Woodhouse as a special splurge for myself when I really needed some relaxation and pampering. This is definitely not something I can afford to do too often, which has always made it that much more special. I'm so sad to say that my last visit was such a let down. Something felt off when I came in, instead of the peaceful serene environment I've grown to know and love, the lobby and relaxation area was pretty loud. Sitting in the relaxation room was loud - I could clearly hear every single person that came in and was getting their little tour which seemed unnecessary. Not really a big deal in the grand scheme of things, just different than what I'd expereinced before.
My services for the day were a 110 minute massage and a facial. My massage was...bad. I don't know how to describe it other than a 110 minute oily rub down. Upon meeting my masseuse, I told him that I prefer deep/heavy pressure and that I would let him know if it was too much. I asked 5 times during the massage for him to use more pressure...and it never happened. After 5 times, I just gave up. I left the massage room not feeling relaxed, just feeling VERY oily and honestly a little gross. My facial was next, which overall was good - the 10 minutes of massage that I got as part of that facial was better than anything I got on the massage table, however I did have one complaint. After I was undressed, on the table, and she was already performing the facial, she suggested an upsale that I didn't really understand so I agreed to it - I assumed anything once we had already gotten started was part of what I had requested. I was very surprised to learn that I was charged $50 more for something I did not even know what it was, nor would I have agreed to that if she had explained the cost or asked/advised of it up front.
Overall, this was an incredibly expensive afternoon which I normally am OK with as a special endulgence, but this was...not it. I will be looking elsewhere going forward.