Joel P.
Yelp
Restaurant is located inside of the embassy suites hotel, and it would be nice if there was some signage that indicated this. Took me a second to realize that, else we would have easily driven past it and had to double back. Speaking of confusing things, there were several signs with arrows that said to see hostess for seating but they all seemed to contradict each other. It took me asking an employee to get us to the right area. I did notice that multiple other groups of people had the same issue.
For an appetizer we got the soft pretzels. The pretzels themselves were good, crispy on the outside and super soft inside. The cheese that came with it was also good, but there was WAY too little of it. There were 5 pretzels, and by the time that 2 were eaten the cheese sauce was gone. Don't know if we could have gotten more, couldn't find the waitress to ask (more on that later).
For dinner my wife got a cheeseburger, plain (and specifically stated she only wanted meat, cheese, and bun) and upgraded to French fries for $2 more. When it arrived there was pickles, lettuce, tomato and onions on it. Rather than sending it back, my wife just cut off the parts of the bun/meat that had touched it (she is a very picky eater).
One of my girls got the wings appetizer as an entree and a Caesar salad. The wings came out looking good, but we never saw the salad. There were enough wings, and it came with celery too, so she had enough to eat. The good news is that the Caesar salad wasn't on the bill either, maybe there was a misunderstanding as to whether we really wanted it it not?
Other girl got the fettuccine pasta and asked for it to be plain, with the sauce on the side and no butter, etc. just the noodles by themselves. When it came out, the sauce was indeed on the side, but the pasta had cheese and parsley all over it. I asked her if she wanted me to send it back, but she was worried that it would take a long time and may still be wrong. So she tried to eat the noodles that were truly plain, which was less than a fifth of the plate.
I got the black and bleu pasta. Not a good choice on my part. WAY too much blackening seasoning in the dish, and not because of heat but just too much seasoning to food ratio. About 2/3 of the pieces of beef were pretty good, but the rest were inedible. Between the fat and the gristle, way too much ended up being discarded.
Besides the food issues, our waitress told us multiple times about how slow they were / how the hotel was only 15% full. It appeared to be a pathetic attempt to try and get a larger tip. Honestly, if we had gotten decent service then I have no problem tipping accordingly. Despite being slow, our waitress couldn't bother to stop by and see how things were. We had to flag her down, when we could even find her.
Bad service. Bad food. Definitely not worth the price. Save yourself the poor experience and go somewhere better.