Shauna M.
Google
I don’t usually leave negative reviews, but I feel compelled to leave a review after the experience today. We’ve been attending The Anglers Rest regularly over the years, and it’s always been a reliable spot for a nice meal. Unfortunately, our most recent visit was a complete disaster.
It started with the waiter spilling a full glass of Coke on my legs and all over my Mam’s hands and jacket. The waiter was incredibly apologetic but I had to sit through dinner in wet trousers, which was incredibly uncomfortable. Then, smoke from the fire kept blowing into the dining area, making it hard to relax or enjoy the atmosphere.
We waited 45 minutes for our food to arrive, and even then, only part of the order came out. The steak and a few dishes were served, but the chicken and the potatoes for the steak didn’t arrive until 10 minutes later, by which time the rest of the food was already going cold. The portion sizes were smaller than what they normally are.
The manager did come over after my Dad explained what had happened and offered a free dessert as a gesture of goodwill.
As regular customers, this experience was incredibly disappointing. The service was poor, the food was delayed, and the overall handling of the situation was careless. Sadly, we won’t be returning anytime soon.