Wyndham Alltra Playa Del Carmen, Adults Only – All-Inclusive Resort

Fantastic hotel! Great location, rooms are big and clean with a private balcony. The staff were amazing, they really made an effort to talk to you and make sure you were happy. The all-inclusive food and drink options were amazing, plenty of choice and good quality. I was originally concerned when booking that the beach was small but they have a lovely pool area and there are public beaches only a short walk away so don't let that put you off. Great value for money, I'd definitely return to this hotel!

Absolutely loved this place! Great location, so you can check out Playa del Carmen easily. The staff is top notch, Jannika is the star of the hotel, we loved her so much! Sebastian at the bar was our favorite bartender. The sushi place was great, so was the steak house, but the Mexican restaurant in the hotel was the best. Housekeeping was outstanding, our room was spotless every day. I can’t say enough good things about this place. To say again, the staff really made this stay special!!

The resort's Santorini-like exterior is stunning. While visiting in January meant the beachfront was closed due to high tides, a pleasant, few-minute walk just outside the property led us to a beautiful, accessible shoreline. It was also incredibly convenient for souvenir shopping, with a strip of stalls literally just one block away. As Playa del Carmen is known for its vibrant nightlife, expect some energetic atmosphere. One night, I went to bed and woke up to music from the bar nearby, great if you're in the mood for it, but light sleepers may want to pack earplugs or request a quieter room. For an all-inclusive, note that premium-brand alcohol is an extra charge. The true highlight was the exceptional staff and their fun, scheduled activities. The doorman was always welcoming, and activity hosts Carlos and David were fantastic entertainers who made our trip a great experience! We loved the mezcalita class, foam party, and karaoke night. The buffet food was genuinely good, but the standout was the on-site Mexican restaurant, Zarape—the best food of the trip, served by the wonderful and fun server, Julius. The guest demographic skewed a bit older. We had a wonderful time and would recommend it!

⭐⭐⭐⭐ I recently stayed at this resort for 5 days, and overall it was a very enjoyable experience. The property is beautiful, well-maintained, and offers a relaxing atmosphere — perfect for a short getaway. My room was comfortable and clean, with good amenities. Housekeeping did a great job throughout my stay, and the resort staff were friendly and welcoming. The environment felt peaceful and safe, which made the trip even better.The food was generally good, especially breakfast, which had plenty of options. The pool and beach areas were lovely, and there were enough activities to keep things interesting without feeling overwhelming. I appreciated that everything was easy to access and organized. Despite the small setbacks, the overall vibe, cleanliness, and scenery made this trip memorable. It’s a great option for anyone looking for comfort, relaxation, and quality time away.

Amazing resort that made our stay wonderful. We really appreciate it everything about the resort: staff was amazing, extremely hardworking, polite and accommodating. Resort was clean and the night shows and entertainment was something we looked forward to every night. The food options were endless and delicious and food was freshly prepared. We also appreciate it the restaurant options, especially the steakhouse! Pizza station next to the pool had lots of variety and pizza was tasty and fresh. Ice cream options at the coffee shop were amazing. Overall, loved the stay at Wyndham Alltra and would highly recommend it for anyone coming to Cancun/Playa del Carmen Tips for improvement: - Keep three ice cream flavors: chocolate, vanilla and pecans regularly when rotating ice cream flavors. - Please keep Fanta and regular Coca-Cola at the snack station.

Upon arrival, they helped us with our bags and gave us a welcome drink. Check in was easy, and they were all very friendly and welcoming. We were hungry from the travel and ate at the buffet first, it was mediocre. Went to the buffet several times during the stay, as the speciality restaurants are only open during the evening. Seems like every time we ate there, we got a smoky scent on our clothes due to lack of ventilation. We stayed on the first floor by the street and could hear everything, you’re going to want to bring ear plugs. The only quiet night was a Saturday. I’m not sure if it’s a Mexico thing, or outdated resort- but there’s no exhaust fan in the bathroom, so the room could never ventilate properly. Gym rat approved fitness center - everything you need to get a decent work out in. But again, little ventilation. Their stair master was also out of service. We split the massage and the hydrotherapy on different days, which worked out better. There was just a cockroach in the steam room. The coffee bar was amazing to have. I worried about food poisoning between the raw sushi bar and Mexican restaurant, but made it out okay. The drinks were either watered down or very weak, I’m very small and couldn’t feel them which is atypical. The pool was cold, not a lot of people used it. If they invested in heating it during the winter months, that would be nice. The beach is a disappointment. Very stinky and unappealing and seeps into the resort. Felt very safe here, police patrol the area non-stop. Overall, I’d stay here again if the deal looked right - but not worth $500+ per night. And I wouldn’t stay on the first floor again.

We came here between Christmas and new years for a quick beach getaway. Their beach has basically disappeared because of climate change. There is a little rocky beach on the side, too shallow and rocky for swimming. Staff was lovely and the foam parties were fun. Top shelf drinks and food and pool/beach cabanas cost extra. We read a lot of other reviews before choosing this place and are not sure why anyone said the beach was “great” but the pool is nice if you are pool people instead of beach people. Restaurants were good,nothing spectacular though. Fine for a few days away but there are definitely better options for beaches.

Booked an 'Ocean Front Junior Suite' advertised as having 'Breathtaking Ocean Views'. I got a ground-floor suite with a view mostly of other guests, the backs of loungers, the pool and the many cabanas. If I stood on a chair, I could see the ocean. Noise was an issue during the day as activities took place literally in front of my room. Noise was an issue at night as the room was close to the main lobby and there was a constant flow of loud guests coming and going to their rooms. This room's location was a big disappointment. Another issue was a lack of hot water in the bathroom. Housekeeping and re-stocking was very efficient and never missed a day. Photo attached, it does, technically have an Ocean View if you look hard enough, but is it 'breathtaking'? It looks nothing like the picture on their website which shows a 100% unobstructed view from an upper floor. The staff, the food, cleanliness, safety, location and facilities were very good.