Wyndham Casablanca Jakarta

The hotel is clean. The service is friendly and professional. The food is absolutely delicious, both at breakfast and in the restaurant. The coffee is thick and double espresso. Minus the spa, which is always closed, and the distracted woman who doesn't know why she came to the spa reception desk and can't answer questions. The rest is great. The lack of a lifeguard at the pool is also a plus because no one whistles, and it's quiet and peaceful. I'm almost always alone at the pool. The water is clean and warm. Overall, I give it a 9/10. When my sister got sick yesterday and her temperature was 40.4 Celsius within 20 minutes, the girls organized a banana bag from the center 5 minutes away without an additional fee. My sister couldn't eat anything, and that saved her life. The service, from the receptionist to the mower, the cleaning and pool crew, was friendly, helpful, and always smiling. The hotel aspires to better 5* ratings. I recommend it on behalf of myself and my sister.

Stayed here for one night and we were so happy, especially for my kid! There are fun and well-equipped kids activities and a kids club, plus a swimming pool with a tropical, Bali_like vibe. The room is spacious and comfortable. It’s also close to a big mall and located near the South Jakarta business district, which makes everything super convenient. Highly recommended for families, couple or business trip! 🌴✨

I had an excellent experience at Wyndham Casablanca Jakarta. The hotel has a warm, welcoming atmosphere from the moment you enter. The staff were friendly, attentive, and always ready to help, check-in was smooth and efficient. The room was spacious, clean, and comfortable, with all the amenities you’d expect from a well-maintained hotel. The bed was especially comfortable, and the housekeeping team did a great job throughout my stay. Breakfast had a good selection, and the dining area was pleasant and well organized. The location is also convenient, close to shopping malls, restaurants, and easy access to main roads in Jakarta. Overall, I had a relaxing and enjoyable stay. I would definitely recommend Wyndham Casablanca Jakarta to anyone visiting the city and would be happy to return again.

I've been to many countries around world. I've stayed in many nice boutique, premium and luxury hotels. But believe me, none was as good as Wyndham Casablanca. And you know what makes it so special? From the doorman to the receptionists, from the pool staff to the restaurant waiter, everyone is incredibly warm, friendly, and helpful. I can honestly say that just staying here has changed my perspective on life. This may also be due to the kindness of the Indonesian people. Believe me, you won't regret your stay here in this hotel. At a completely unexpected moment (even I'd forgotten) —I'm not one for celebrating birthdays— two staff members came to wish me a happy birthday with a cute cake. They made me experience every emotion at once. I'd like to thank everyone again. You are all beautiful and precious. Well if you are looking for more objective review, then let me summarize it like this: Breakfast : Amazing (mostly Asian cuisine) Pool: Clean and relaxing Staff: Just amazing. Very kind, smiling and helpful Location: City center. Just few meters away of a shopping mall Price: Compared to many other chain hotels, much better. Rooms: Clean and spacious

Rooms are old and needs to be refurbished. The carpet in mu room was burnt probably because of careless smokers. Bed was comfortable. A/c unit was extremely loud. They fixed once but did not work very well. Outside pool area is nice and comfortable enough to relax.

Very clean beautiful large rooms comfortable bed. Nice city views. Bathroom were big and clean AC was good. Breakfast was excellent. Pool and outdoor areas were clean and relaxing

First time staying in this hotel, not a pleasant stay due to water running out of the ceilings due to lack of AC maintenance. Staff are responsive, but don’t expect to get this kind of experience as first impression. Location is good, room bit old and smelly. Expected more from a 5-star rated hotel in google.

Sleepless nights at our 6 nights stay at the Wyndham Casablanca. Hotel lobby and pool facility are clean, breakfast staff is good and food varieties for about 4 days then repeat. Bedroom cleaning staff did not change the bed sheet ONCE for our 6 nights stay, the floor was not even swept. The worst experience is not having the relaxation and sleep quality that you would expect from the hotel. Construction noise from the lower floor, the hammering and drilling during the days and throughout the nights, one time at around midnight and one night at 10 p.m. Called the front desk and took them over 1 hour to have the banging stopped. Addressed the issues to the manager on duty, he apologized but blaming the construction workers for the disturbances. Wyndham does not respect their customers’ sleep qualities.