Erika Wong
Google
Restaurants got very good authentic selection of choices. The room is very spacious and clean, good amenities.
Further edit:
For the serious bit: I actually got food poisoning from the iced soy milk at the buffet. However, what happened next is why I'm still giving them such a high rating. The staff were immediately so caring and proactive. They walked me to the hotel's medical center to see the nurse, who gave me meds right away. The team then went above and beyond by having porridge delivered straight to my room.
It's clear that food safety is a big challenge in Phu Quoc, and while the hotel wasn't immune, their response showed they are really trying hard to keep things safe (I noticed they even use bottled water for cooking at the buffet).
On top of that, the location is perfect for visiting the safari and Grand World, with easy shuttle buses running constantly. Huge thanks to the whole team for making sure we still had a fantastic experience in Vietnam, even after a tough start.