X Hotel

Truly the Worst Marriott Experience—Unacceptable Hygiene and Misleading Service As a Marriott Bonvoy Titanium Elite member, I chose the Moxy X Hotel in Oslo despite its less-than-ideal location, expecting to find the standard level of service and quality associated with the brand. What I received was, frankly, shocking. The most critical issue was cleanliness. The hygiene of the room was entirely unacceptable. When I checked the undersheet, it was visibly dirty, containing bugs and significant amounts of hair left from a previous guest. This is a severe failure of basic housekeeping and made the room feel unhygienic and unsafe. Furthermore, the operational service was confusing and frustrating. I received conflicting information regarding parking at check-in; I was told to pay upon leaving, only to be informed at check-out that I should have been paying a daily rate. This lack of clarity created unnecessary hassle. This hotel is a profound disappointment and, without question, the worst Marriott property I have ever stayed at. The unacceptable state of the bedding alone warrants serious attention from management. I strongly advise against staying here.

Loved the design of the hotel, but overall bad experience. Dinner is not included. First day i stayed here the restaurant wasnt open so had to order from the bar. Took 40 minutes so i asked how long until it was done. They apologised, gave me free coffee and got the food for me in 10 minutes. The next day it was open, ordered the same i did the day earlier as there wasnt alot of options and im picky(margarita pizza). After 40 minutes i went up and before i even got a word in i was told she already asked the chef to fix it and got told to sit back down. After 10 minutes me and two other girls(that also waisted approximately the same time as me) got our food and tried to leave before we got yelled at and accused of not paying. We both showed our receipt and when she looked at mine she said ‘oh okay’ and then attempted to give it back to me, but instead snatched it away again and said it wasnt mine. Moments later she said it was indeed mine and told me to have a nice evening. There was also a horse event during my stay which i was not informed about, and it smelled like shit the entire stay. Also would be nice to know incase i was allergic against horses. Was also very confusing to get to the hotel as i had to drive through the event. Chromecast didnt work on tv. Not alot of information given at all really.

Very cheap hotel. It's almost as if they thought a stroke of paint was enough to turn garbage to decent. The air system in our room was so loud I thought for sure it was broken. It was louder than a hairdryer, and there was no way to turn it down. The shower drain was clogged, so between showers we had to wait for the water to drain. Or we would flood the bathroom. The breakfast was below average. I've been to many hotels, and at this price it's always the same. Sausages, scrambled eggs, mushrooms, bread, etc. But this is the first time I found the mini sausages to be inedible. They were wrinkled, and made me gag. It's also one of the worst scrambled eggs so far. I know they're mostly made from the same egg powder across hotel chains. So I'm curious how they could even manage to do worse than other hotels. I suspect they allow older stuff to be put out for serving. That's the only explanation for these awful sausages. And my glass, which obviously had been through the dishwasher, was dirty. Do they just put everything on high speed in the dishwasher? Industrial dishwashers don't leave this much stuff on your glass if they're set to normal speeds. The restaurant area looked pretty good though. Rustic and warm. The right amount of lightning, maybe a tad too dark in some areas. Some signs were unreadable due to poor lightning. This is also a hotel catering to Chinese tourists. Signs everywhere is in Chinese. And as soon as the breakfast opened, it was fully packed with these tourists. Fortunately they opened up a second area of the dining area because it was simply too packed. Don't go here. There are better hotels for the same price. They seemingly try to cash in on looking hip and and a fresh makeover. But it's cheap, smelly old walls, loud squeeky building with a stroke of paint. Don't be fooled by the nice pictures of their lobby. All hotel lobbies are overdone to catch your eye... Staff at the front desk were very nice and polite.

It's a place you want to hate, but you can't stop loving it, the more you explore. It's strange it's funky. It's everything a hotel is usually not. The rooms feel like you're in a dorm room for college or it's a hotel for the college basketball team. Not very comfortable beds and very tight spaces. But the price is perfect and if you are using it as the conference or a rest stop before you head out to the wilderness around you, it works perfectly. Breakfast was phenomenal. There's a lot of fun little things you can do, especially if you have a kid or you're a child in an adult body. The whole concept is made around the idea that you don't stay in your room and you socialize and do fun activities on the premises.

Well it is not in Oslo. It's between the airport and Oslo. You need to take taxi/Uber to Oslo or a bus. No restaurant around this place 😕. So when they say Oslo in the hotel name that's not correct. Otherwise is a nice hotel. The room is small and not much to it.

Good value for money with friendly and very accommodating staff. The rooms are clean, spacious and well equipped. However, due to the location of the hotel (being roughly 20mins away from downtown) it can feel quite secluded.

The parking lot is so far from the hotel front door, which is so strange since it’s a hotel so customers most likely have luggage. It’s a Moxy/Marriott so one of the only (if not the only?) places in Norway you can use Bonvoy credit. Since it’s a Moxy expect very youthful and funky decor. Very convenient location to the airport but not much else. Rating 5 stars on service because we got in very late and the front desk was helpful and friendly but we left early so we didn’t need room service.

I've just returned from a stay at Moxy Oslo X and couldn’t have been more impressed. Tucked away in scenic Skjetten yet only minutes from Lillestrøm’s shops and cafés, it strikes the perfect balance between relaxation and accessibility. Location & Transport The hotel sits in a quiet, green suburb ideal for peaceful mornings. Lillestrøm station is a short drive away with direct trains to Oslo Airport and the city centre, and the nearby E6 motorway makes driving just as easy. Check-In & Lobby Check-in was a breeze—I even got to choose between a ground-floor or upper-floor room, which felt like a thoughtful touch. The lobby doubles as a lively lounge: comfy sofas, board games, a well-stocked bar, and a 24/7 shop for snacks and essentials. Room & Housekeeping My minimalist room was spotless and wonderfully quiet—I slept soundly every night. The daily cleaning team was outstanding, and the evening turndown service (complete with fresh towels and a neatly made bed) felt like a little luxury after a busy day. Breakfast & Dining Breakfast ran 6:30–10:00 on weekdays and 7:00–11:00 on weekends. The buffet offered hot dishes, fresh fruit, cereals, pastries, and more—plenty to fuel a full day of exploring. On-site dinner choices were limited, but the 24/7 snack bar came in handy for late bites. Local Eats & Delivery There aren’t many restaurants within walking distance, but I found the Wolt app a lifesaver. I ordered everything from burgers to sushi and local specialties, all delivered right to my door without a hitch. Extras & Amenities The lifts were impressively fast—no queues, even during peak times. I also noticed a kids’ play area indoors and outdoor games like giant chess and mini golf, perfect for families or anyone looking to unwind outside. Recommendation Whether you’re in town for business at Exporama or a relaxing weekend getaway, Moxy Oslo X delivers on style, comfort, and convenience.

X Hotel Review: Good news: the staff is friendly, the common areas are very clean, and the included breakfast is good (except for the scrambled eggs). Bad news: no streaming from phone to TV cuz the internet page doesn't work and according to staff, will not be fixed in the future. Two electrical outlets don't work. There is orange mold around the shower, I asked them to clean the mold, suggesting they use vinegar. After "room service," the mold is still there, and the bed wasn't made, but I did get clean towels. There is no toilet paper holder. Just put the roll on the moldy floor or behind the toilet on the tank. No room service was provided on day 2. You can't charge snacks to the room, you pay separately. The shower curtain is hung half way. I am very disappointed in Marriott, which was my go-to hotel.

This hotel good very simple, the rooms are very tiny. The have a nice staff, that was extremely kind and helpful. The selection of food is slim both at the hotel and around the area. The closest place is the Burger King and a McDonald's about 3 miles away. It's legit in the middle of nowhere as the staff agreed. If you visiting as tourist this is not the the hotel for you. It's about a 35-40 minute drive via car or bus from the city center. One way on the bus is 14.00 and tax will be about 40.00. There is free parking but it's not cheap to rent a car here nor is the gas. Great for business, horrible for tourist.

Staff very helpful and friendly. Nice room. A bit outside of Oslo, but bus stop very close so easy to get around. Would recommend!

The Moxy Oslo X is a wonderful hotel. Upon arrival, we were warmly welcomed by the staff. From start to finish, Sabina and Maria were friendly, welcoming, and accommodating. They really guided us throughout our stay. Though some may complain about the distance from the city, Downtown Oslo is a quick 30 minute bus ride away. We preferred to explore the city during the day and return to the serene, quiet countryside in the evenings where the Hotel is located. We will certainly stay here again during future trips to Oslo!