J G
Google
Upon arrival, we noticed active construction sites around Xanadu. Check-in easy, staff friendly and helpful. First impression of 2bd 2bth Ocean View Apt., spacious. It's decor/kitchen and furniture, old and outdated. (Far cry from the website). Carpet reasonably clean, worn in places. View lovely from windows/balconies, all had occupied spider webs. Good sized balconies. Kitchen equiped, dishwasher old with rusted crockery drawers! Kettle had little scum buildup. Toaster appeared to have rust on heating elements. Wardrobes old, but adequate. Apt reasonably clean. 👍🏻 After my first uncomfortable night's sleep, (I felt I was being bitten), I woke to ants in my bed. Staff were very efficient at removing them, also ridding the Apt of two active ant highways coming from outside and leading into both the bedroom and lounge. Staff even changed the bedding. Shower head leaked. Backing of curtains filthy and mouldy. We woke every morning at 4 am to the sounds of something mechanical/hammering or both. Be it from the construction sites, beach or roads! Sunday morning, no exception. Pool adequate. Basement parking is great. Secure building. Lift super fast. Convenient location. Moments walk to beach/shops/restaurants. My 3 star rating (I considered a 2!) was due to our surprise on the last day. We noticed a horrid brown stain on a mattress! No excuses! That's truly disgusting! We were too frightened to further lift the base sheet. (Also, too apprehensive to look at the other mattresses). Suffice to say, we enjoyed our holiday, but won't consider a return to Xanadu. ( To Management Xanadu) thank you for your reply. I am glad to hear the next paying guests of Apt 140 will receive a much improved experience with the help of our monies paid.