xenodocheio Milos

I recently stayed at this hotel and had an exceptional experience from start to finish. The service was truly outstanding — every staff member I encountered was warm, professional, and genuinely eager to help. A special mention goes to Angelo from the concierge team, who absolutely made my stay. He was incredibly attentive, kind, and proactive, always going above and beyond to ensure everything was perfect. Whether it was providing thoughtful recommendations or assisting with last-minute arrangements, Angelo handled everything with remarkable ease and a smile. Thanks to the amazing team, and especially Angelo, my stay was unforgettable. I highly recommend this hotel and look forward to returning!

The Milos has an excellent location in Athens. It’s more of a restaurant with a hotel than a hotel with a restaurant. That being said, the service is excellent and the room was spacious and comfortable. Breakfast was included with our room rate and made to order. It was actually so expansive that we asked to split one after the first day. There’s a lovely bar are in the restaurant. They have quite a few excellent, and reasonably priced, wines by the glass. The front desk and bell staff employees were all eager to help and made recommendations for shopping and restaurants. We stayed for three nights before leaving to visit my husband’s village. When we returned to Athens we stayed at another property and wish we had returned to Milos. We will be back !

The hotel itself is very nice, with clean rooms, a convenient location, and we were even given an upgrade, which was appreciated. However, the service felt quite strange and disappointing. Breakfast was especially confusing. There was no menu, and the staff member simply asked how I’d like my eggs, without explaining that extras could be added. As a result, I received plain poached eggs with a couple of tomatoes, and my wife got a very basic omelet. Only later did we realize we could have asked for additions — but there was no way for us to know that. Because of this experience, we skipped breakfast the next day. On checkout day, we had some time before leaving for the airport and asked about the bar. Instead of simply pointing us there, the receptionist asked for our room number, which felt unnecessary and unfriendly — especially since we had been staying there for two nights and were among the only younger guests. When we finally checked out and said goodbye at the front desk, our farewell was met with complete silence, despite there being only two staff members present and no other guests around. It left a very cold impression. Overall, while the property itself is comfortable and well-kept, the service seems geared toward an older cruise-tourist crowd. If you’re not part of that demographic, you may find the atmosphere unwelcoming.

I am not sure why this hotel is so highly rated. Our experience did not support a 4.8. |Friendly staff, maybe not the most sincere. Gave us bad advice regarding tickets for a museum, cost us time in line when we could have purchased them online. |Our room (506) was larger but had a very bad smell like someone recently used the bathroom - and not in a good way! We tried to change rooms but were denied as the hotel was allegedly fully booked. The room had a window to an air shaft, no view, no natural light. Instead the shaft was lined with fake plants with a light at the top… which stayed on all night. I’m guessing we were the last to check in and therefore got the “runt room.”|Breakfast service was inconsistent, but the menu was exactly the same every day. It got old quickly. |The gym was small, but I’ve seen worse in other European hotels. |Location was good, convenient to many desired locations. |So we’re giving three stars but wouldn’t argue with anyone giving it four stars if they had a different (better) room.

Very nice experience! Great hotel and wonderful staff. I totally recommend it. I stayed for 3 nights for business purposes and had some great conversations & feedbacks with both the staff and manager. Thank you

Great experience. We were given a beautiful room and had no complaints our entire stay. Angelos was a friendly and incredibly helpful host the entire time. If I'm ever back in Athens, I'm staying here

Absolutely wonderful!|Rooms were spotless, everything was meticulous, so well designed and renovated. |Rooms were quite large especially for a city hotel.|We stayed at a family room with a baby and a child and it was so well put together- the baby cot was wonderfully set with such quiet and playful sheets. The sofa bed was large and comfy for our child, and our bed was so comfortable as well! All very high end. |Location is close to everything - we walked everywhere with our kids. |Above all, the staff did do everything out of their way and have been so kind and smiling and imitating all the time!|It’s a shame we could only stay for a brief time - would absolutely return again!

I was looking for a five-star hotel in the center of Athens for a family long weekend. We wanted comfort, style, and a good location — and chose Milos. We booked a suite connected to a standard room, which turned out to be an excellent option for a family of five. The rooms are spacious, with high ceilings, quality furniture, three bathrooms, and plenty of storage space. Everything is in good condition — not quite five-star level, but definitely a very solid four-star plus. Excellent towels and bathrobes, comfortable beds, and nice evening turndown service. There were a few minor issues in the room, but overall it was fine. However, the lack of a proper reception area is surprising — just a small desk by the entrance and a tiny sofa by the elevator. That’s certainly not what you expect from a five-star hotel. The elevators are extremely slow, and the gym is small and barely functional. Restaurant: After breakfast we decided not to return for dinner. If they can’t cook soft-boiled eggs properly, what can you expect for dinner? When you ask for three eggs and are told that “a portion includes two,” it’s almost funny — but not in a good way. Service: The only truly five-star service we encountered was from the concierge who checked us in — friendly, helpful, and professional. The rest of the young staff often didn’t even greet guests. That’s simply not five-star hospitality. The hotel has potential and offers great rooms, but the service, restaurant, and organization fall short of the five-star standard. If it were positioned as a high-quality four-star boutique hotel, everything would make perfect sense