chesterangelot
Google
Location - quiet but in the heart of Poblacion, Makati.|Staff - They are all courteous, friendly and helpful. Staff I mean from Security, Front Desk, Housekeeping, so happy.|AC, Water pressure, Hot shower, and Elevator were working excellently. This is also a pet-friendly establishment which is a plus.||Rooms (1402 and 704) we stayed at are pretty soundproofed, not sure in other rooms though.||We had our photoshoot in there due to our wedding and we were upgraded for FREE (from 1BR Premier to 2BR and from Studio to 1BR). We were so happy about this gesture.||I would recommend Y2 Residence Hotel 100x than Gramercy and Antel Spa and Suites.|||For improvement:||AC in the lobby - it seems like only 1 AC was working because it is so hot in the lobby especially around 10 AM to late afternoon, which should not be the case given this is a hotel.||Curtains are dirty - must be vacuumed or washed regularly.||Elevator access - I understand that if you're on 14th floor, you would only have access to 14th floor. But for families staying in the different floors, it is a bit of a hassle as you need to meet downstairs or ask the guard to press the floor where you'te family is located. Not of a big deal for me though, maybe this can be improved.||There is no bath mat in both rooms (1402 and 704), it would be nice to include bath mat AUTOMATICALLY instead of letting the guest asks for it every single time.||Despite the above, we were still so happy with Y2, definitely a gem and will come back here. Thank you!