Yalo Hotel

I visited Yalo Hotel for breakfast with my husband and our 18 month old after a recommendation from our Airbnb host. The restaurant is gorgeous and the food offering in the buffet was amazing. We had a long slow breakfast and tried lots that the buffet had to offer - my personal favourite was the shakshuka, the praline croissants, but just the bread and butter was delicious too! We came on a Friday morning and it was busy but they managed to squeeze us in. It was so good that we returned the next day (with a reservation this time!). The service was wonderful, relaxed yet attentive, and we were looked after particularly well on both days by a wonderful server named Gina. We will certainly be back - thank you so much!

I stayed here for 2 nights in November. From the moment I walked through the door, the hospitality was evident- very friendly and helpful. Check in process was quick and easy. The room is the standard European size. The bed was very comfortable and the room was equipped with coffee, hot water kettle and a cool retro record player and records! (Unfortunately I didn’t get to try it). The hotel is modern and comfortable and within walking distance to bakeries, coffee shop and historical sites. I ate at the restaurant both nights and really enjoyed the food. I highly recommend this hotel if you are visiting Ghent.

Stayed in November and had a mixed experience. I wouldn't book here again for two reasons - 1. Recent strikes in Belgium affected the airport and I had to amend my flight dates by one day. The reception manager, Caroline, flat out refused to accommodate the new booking (moving it by one day!) and said that I'd need to pay €295 (Saturday) for the extra night. My booking was non-refundable so I can understand this reasoning if I was trying to amend the booking for personal reasons. However, this was a national strike and to remain so inflexible for your customers even in exceptional circumstances is ridiculous. This caused me a lot of unnecessary stress, frustration and time wasted trying to rearrange my trip. Read other reviews, it's a common experience with Yalo. I've seen one response advising customers to book with them directly if they want a refundable/amendable booking - then why advertise on other travel websites? 2. I was initially given an accessible room (really nice interior, well designed and spacious) but I don't like wet rooms and didn't need this so I asked if I could change. I was told the hotel was full but reception looked and offered an alternative - however the room was so much smaller, and had none of the same charm or warmth. The bathroom was a few steps from the bed, instead of in a hallway, which made the room feel quite closed in. Luckily I was able to stay in the first room. After reading so many glowing reviews of Yalo, I would have been so disappointed if I was given this room on first arrival. Rooms in general - mirrors are dark and you can't use them as normal mirrors. Hanging rail for clothes and safe are placed really high up in the rooms (designed for tall men?). Water pressure was low. Other than those points, the room was clean, bed was comfortable and the room had lots of lighting. Positives - one staff member (the blonde guy at reception) was so friendly, and always had a lovely attitude when we spoke. He gets 5 stars on his own and definitely boosted the rating for this hotel. Location - well located for walking around and seeing the city, but mostly for shopping. The tram outside takes you to Ghent's main train station.

A very beautiful hotel in the middle of Ghent. Nice room, clean and with enough space. The shower was great very spacious and with plenty of hot water. Service was fast and kind. Breakfast was really nice. I enjoyed my stay. I have to come back but on holidays.

Stayed for several days in one of the larger rooms, which was clean and modern. My reservation didn't include breakfast, and I didn't opt in or eat breakfast once throughout my stay, but I was strangely charged for breakfast several days after checking out. Otherwise I would have liked to rate this higher.

We absolutely loved our stay at Yalo! We stayed in the Tribe Room, which was incredibly spacious and silent, even with a festival on. The bed was super comfy, and even the sofa bed was surprisingly comfortable. The entire hotel is beautifully designed—stylish, modern, and full of thoughtful details. The staff were warm, welcoming, and made us feel right at home. One of our favorite moments was watching our daughter dance in the bathroom to the disco music button —such a fun touch! The on-site restaurant is a bit pricey and more on the formal side, but there are plenty of casual dining options just around the corner. Breakfast, however, was excellent—plentiful and delicious. Can’t wait to come back!

You never know what to expect with a hotel, but in this case, our stay at Yalo Hotel was really good! If you claim to be boutique, you have to live up to it — and Yalo absolutely does. The room was tastefully furnished with designer furniture and lighting. Everything you need is there. The room was a good size; we had a room without a “view,” but the view over Brabantdam was actually lovely. The room was very quiet, super clean, and comfortable. The vibe and looks of the lobby are stunning. Exactly to my taste. We’d definitely stay here again when visiting Ghent.

This was a treat for our last day of our holidays and was a great place to stay. Thank you for looking after us. Perfectly located and really luxurious. We had a drink in the downstairs bar which was beautiful and the roof terrace would have been excellent had it not been so busy. The room was a great size and had all we needed for a mum and two teenage children. We loved walking round Ghent - what a beautiful city! I would suggest making it clearer that there was glass surrounding the bathroom in the 'Suite for the Tribe' - a little embarrassing for teenagers with their mum. Although the water was free, there was no bottle opener to open the bottles and although we asked for one at reception, there wasn't one available. The Television was VERY quiet and we could barely hear our movie - the cables were also exposed coming out of the floor.