YETI

I recently visited the new Yeti store at the Point in El Segundo and I have to say, I was thoroughly impressed. From the moment I walked in, I was greeted by the friendliest staff who went above and beyond to make my experience enjoyable. There was no hard selling or pressure to buy, just genuine and helpful assistance. I was able to check out their backpacks and I must say, they are pretty dope! The quality and attention to detail is evident in every product. I had the pleasure of working with Sasha and she was so kind and knowledgeable about the products. I can't wait to go back and purchase a backpack. If you're in the market for high-quality outdoor gear, I highly recommend checking out the Yeti store at the Point in El Segundo. The staff and products are top-notch.

Had a great experience with Kekai! Rang up the store to pre order an item as I’m from Australia and was travelling to LA and we don’t stock it. Kekai got it ordered to the store for me and was awesome to deal with. Thanks again 👍🏽

I'm so excited to visit the YETI store I love The staff is friendly, and I can leisurely explore a variety of products. It's located near LAX Airport, so I highly recommend stopping by before leaving. You can also buy cups El segundo exclusive at the store!

Yeti is an excellent choice for outdoor tumblers and mugs. Its impressive features, colors, and design make it a top-notch companion for any adventure!

Store was bigger than expected. Wasn’t expecting to be followed around the entire time…. Also, these small retail locations don’t sync up with your yeti online account. On the store’s information page they have listed that this location has the ability to customize in store, however we asked and they were like “nope, only the one in Texas does” …. Might be something they need to note online that this location does not currently have that option

Friendly and knowledgeable associates helped me find what I was looking for. Really appreciated being able to see and feel all the items (so used to online shopping only). Store was very well laid out and very easy to find what I was looking for! Recommend this location for sure

Fairly big store. Lots of options, but you can’t do any returns here

How many times have I walked passed this store on my way to Hoppydoddy too many steps to count. I learned that they make portable thermos containers both for keeping your liquid drink cold. Plus in many sizes and colors for those of you want to match your cars or Telsa lol. Nice fit for all cars or school 🎒 or for slot holder for 🚲 has handle or not choice your call. The staff were personally and knowledgeable about their product. It's next door to Little Sister restaurant or across from CAVA. Parking is free plenty of spaces and yes handicap ♿️ spaces.

Update on my review! Staff is very welcoming and yes they KNOW the product. There was no hhhmmmm... or let me see!!! I'm definitely interested in a few items but that coffin.. it was calling me I won't lie! Ice baths sound amazing hahaha. Ended up with a few items. I appreciate the humor and the laughs! Thank you guys you guys are amazing.

Great service, professional staff and awesome product selection. Family got me a new cooler just in time for 4th of July! Also got one of camp chairs last Christmas from the wife and it's amazing, very sturdy and the right height and now I actually use a chair at the beach after using a towel all these g

Came in today for the first in person, loved the customer service experience! Sasha was very helpful, professional, and honest! She explained each product that caught our interest. We bought a yeti backpack, ramblers, etc. I've been a yeti consumer for years and having to come to the store in person is a great way to see product and choose more calmly. We'll definitely come back to buy more.

The service at this yeti location is terrible. I have never been treated so badly by a store manager before. Sasha was rude, condescending, and punitive. I love yeti products but this may have changed things.

This is the second YETI store in California that just opened on Black Friday of this year. It is a bit smaller than the Carlsbad store but they seem to have a good selection of products. It is located within an outdoor shopping center called The Point. All of the employees were friendly and we were greeted immediately when entering. The store is still new so the employees are still working out some of the kinks. We were charged the regular price for a sale item because of a system issue. Good thing we realized this before leaving the shopping center and were able to go back to get it fixed. The employee informed us that they were trying to contact us because they realized the error after we left. They're currently running a promotion for a free gift with purchase of over $200.

Everything Yeti, very friendly staff, large selection of Yeti products. Great location to add to your Yeti collection. Prices are MSRP.

This is new flagship store and the selection is fantastic: from dog bowls to tumblers, they've got something to satisfy your appetite for the outdoors. Staff is very responsive and helpful

Love this product. I may have a problem, I now know each store has its own design. Must get them all!

This is the second time I visit the store and there's always something new to check out compared to stores closet to me that sell Yeti products. The staff is attentive, the selection products included 4 oz stackable cups, and there's a Rambler Buy Back program -- you get $5 off a qualifying purchase if you bring in an old, damage, or unwanted Rambler for Yeti to dispose or recycle

Love my new coffee mug it really keeps the coffee HOT. Gold Beanie besides keeping warm gives you a Cool Look

Extensive selection and staff are very helpful and friendly. I had a Hassle free exchange.

I've been a huge yeti fan for years. This is the first item I've ever tried to return merchandise and they wouldn't take it. I had the original box and receipt , but didn't have the inside packaging and they said that they would not take any merchandise that has been used. How are you supposed to know if it works if you don't use it? The cocktail shaker I received as a gift, leaks. Yeti needs to change the return policy before they lose more customers..

Now this review isn't on the service because all and all it was excellent. But it's on the end service that I received. When I was getting rung up I saw they had a special were you spent certain amount you get a free gift so I was like ok she's gonna tell me if I want to spend this much more to get it. As I waited she said nothing still and so I brought it up I said "how much more do i have to spend so get the gift" she swiped my card and said oh you just needed a $1.50 more. Like really you couldn't have said or promoted your free gift before we finished the transaction, who wouldn't want to spent a dollar fifty more for a free gift.

Sales guy should learn his product and offer what the customer is looking for. Very deceiving or just plain disrespectful.

Tried to return some merchandise I had purchased but decided I wasn't going to use. Product was still brand new never used and I even presented the receipt. They said no. Wow. You can only do an exchange. No refund, not even store credit. Really surprised at this type of customer service for the price you pay.

Bought a Yeti Loadout box about two weeks ago July 31, that i don't not use was supposed to be a gift but no longer was going to give and i drove hour and a half to go return it with my receipt & the guy at the store told me did do not Returns in its condition because it had "minor scratches" that can be buffed out he did not want to accept the return knowing it's still with in the 30 days. Just awful customer service at this location and probably won't be buying any Yeti products in the future sadly due to this store poor customer service & the guy or manager didn't even offer to give me store credit nor bother to help me out with a resolution. 8.24.23

Brand new, unused cooler, asked to exchange and they would not. Rude customer service too.

I was really amazed by Kate's customer service. Her genuine and outstanding was super professional. I did not shop at this location, but she connected me through Yetti Corporate office people. All I can say is she handles everything professionally. I can trust this store and her customer service in the future. I can trust the Yetti brand more.