YHA Buttermere

I stayed here in November on a school trip. Overall it was very good my only criticism was that some of the toilets didn’t work very well with the lock and the flush. Very nice bar room and lounge. Very nice bedrooms. Very poor supervision which resultes in a few idiots who had probably never heard of country code doing fireworks at 2:30 in the morning(which makes me very ashamed to be part of that trip group). Very nice self catering kitchen. Very great view and surrounding countryside. My overall rating would be 3 stars

Honestly for £15 a night in the lakes I would have slept on a bare wooden board and been happy. However, YHA Buttermere was much more than that. The beds were comfortable, the rooms well equipped and the common areas were good too. The self-catering kitchen is well equipped, although the hobs and oven take a while to get going. The location was obviously fantastic although the drive along the Newlands Pass is not for the faint-hearted. Would definitely stay there again.

Excellent location on the outskirts of Buttermere. It is limited parking so worth trying to arrive in daylight to get a space - great that you can leave the car there during the day.||Staff are very friendly. Our room was spacious and incredibly warm. It’s an old hostel and some areas could do with a deep clean like window frames and sink grouting, but it didn’t stop our enjoyment and at the price point paid, we weren’t overly bothered.||We had a meal on the first evening- the YHA menu isn’t gourmet but it’s well priced and not bad at all. We made our own breakfast in the well equipped kitchen the following morning, although the cooked breakfast looked popular.||We had a great stay and there’s a nice friendly vibe about the place,

Hostel is quiet and clean and an ideal budget location to base yourself to explore this beautiful part of the country. Staff were all extremely pleasant and friendly. Good breakfast for £10. I would gladly stay again; since I have a lot more of the immediate area to do since the weather didn't deliver as forecast.

Lovely YHA with very friendly staff, good selection of drinks at the bar and although we didn’t try any, the food looked incredible. Standard YHA beds and excellent facilities in a lovely old building with a decent sized car park. Will definitely be coming to stay again!

We loved it here. Fabulous location. Really comfy beds. Places to relax and chill. A dry room. Breakfast and dinner if you want or you can go self catering. Friendly and helpful staff. We will be back.

Love Buttermere YHA. Third or fourth stay. I was lucky to be here out of peak season and mid week this time so it wasn’t too busy. Location is great. I stayed in the shared dorm and met some lovely people. The WiFi network change is a massive improvement - I assume it’s the same across the hostels. I know I’m here to be in nature, but I need the digital maps and apps to plan my routes and I could do it from my bed! Winning!! 😅

I have delayed leaving this review as I wanted to try and resolve my issue with YHA directly however it has now been over a week since raising a formal complaint with no response. I am sure this review will be met with the same lack of accountability that all other less than positive feedback has been met with in these reviews. I am a solo female traveller and and was aggressively kicked out of this hostel for waiting in the common areas after check out despite signs at reception saying that it was okay. I had been reassured by multiple staff that it was okay to leave my belongings behind reception (which is closed between 12 and 5pm). However I was escorted out of the building without the chance to get any of my belongings and had to argue with the manager to get my stuff from within the building and was even told he “did not have time to be dealing with me”. After about 30 minutes of back and forth I eventually managed to get all of my stuff and had to carry it to the village as I was reliant on WiFi to arrange travel. Upon returning to the hostel with my dad who asked the manager for his name so we could lodge a formal complaint we were both then yelled at by another staff member who had not witnessed any of my conversations with the manager. The manager made no attempt to deescalate the or remove the aggressive staff member from the situation. As a young solo female traveler I have always found hostels a safe and welcoming space so to be kicked out and told to wait in the street with no reception for transport was far short of what I expected from my stay here. The reason I was given for being kicked out was that there was a school trip there and I’d like to state explicitly that I understand this policy however there is a way to implement this while still maintaining guest safety and dignity. My issue is with the fact that I was reassured it was okay multiple times and another staff member even saw me waiting in the common areas an hour before and did not say anything and then I was abruptly kicked out. Again I have tried to resolve this issue directly with the customer support team and received no response so I have had no choice but to leave this review as clearly no changes will be made to protect young female travelers