Kat
Google
I stayed here for two weeks in a 6-bed female dorm. The location was perfect, right opposite the shopping centre.
The room was fine - it had lockers, which is a nice bonus, but no sockets near the beds.
The shared bathroom was very clean & pool area was great; it was great that they had some sun loungers.
I found the kitchen consistently messy and sometimes disgusting. Dirty pots left out, food in the sink, and the sink itself had a horrible smell. Guests are meant to clean up after themselves, but these rules weren’t enforced - the hostel should accommodate for this and just clean more regularly.
The drinking water fountain was out of order the entire time we stayed, so we had to rely on tap water from the kitchen, which had a strong chlorine smell.
On a positive note, this isn’t a party hostel & it was quiet at night. I also enjoyed the Aboriginal education event they put on one evening.
There’s a two-week stay limit, extendable with manager approval. However, after I left, I heard things became unpleasant. Two of my lovely roommates were kicked out following a complaint and weren’t even given the chance to explain or defend themselves.
Some staff were incredibly friendly and helpful, but others didn’t seem particularly approachable or engaged.
Having stayed at other YHA hostels, I was disappointed that this one didn’t meet the usual cleanliness standards.