YHA Coolangatta

It's a great YHA to stay if you need to get to the airport early, you can walk there in 10 minutes. It's a pretty decent hostel, I have dorms and private rooms, a small pool, large communal areas and a kitchen. I usually stay in a private room, they are small but comfortable with everything you need, single bed, lamp and small desk.and chair. The only reason im not giving it 4 stars is because the last few times I've stayed there the showers in the main downstairs facility are always cold. Not a huge issue but its nice to have a choice of temperature. I will be back to stay regardless as I fly out early for work and the convenience of locations is ideal.

Amazing staff who genuinely make this place feel magical! The kitchen is super clean and spacious — the fridge is so big it could have its own postcode. The hostel is also really close to the airport, perfect if you’re job-hunting or escaping a slightly too-energetic Aussie girlfriend. Highly recommend this place!

Had a great 4 day stay here. Nice facilities, friendly staff, and a solid location only a 10 minute walk to the beach. 10/10 playlist on in the background throughout the week. Chill & laid back vibes. Thanks staff for the great stay :)

This is a depressing, unattractive hostel. The common areas are tatty and ugly and the pool area is ugly too, with peeling paint and sad looking plants. Beware THERE IS NO AIR CONDITIONING and the louvres don’t close - so it’s unbearably hot in summer and I assume it’s freezing in winter. Everything looks old and dirty. I never saw the bathroom looking clean. The kitchen was full of flies. The rooms are like jail cells with nothing appealing or comfortable. The only power points are inside cupboards so bring an extension lead. The bunks don’t have curtains and our room didn’t have a mirror and there was a light shade missing. The two fans were caked in dust and looked snout 50 years old. The door didn’t close properly unless you pushed it closed - so bad security. This hostel is NOT in Coolangatta - that’s 3 kms away. There are no nearby shops and the only nearby place to buy a meal seemed to be junk food in the airport which is next door. Luckily bus stops and the beach are close you can escape this concrete-block nightmare. The staff members were lovely and it was quieter than I expected. That’s the only good things I can think of. Nobody was friendly but maybe they were all as miserable here as we were. STAY AWAY.

Perfectly functional hostel, consistent with the price you pay. Rooms are basic but fit for purpose and the bathrooms are pretty nice. Communal areas were good (inc. pool and kitchen areas etc). We didn’t fully appreciate how far out of Coolangatta the hostel was and that it is situated between a main highway and the airport car park - not a criticism as this might be useful for some, but worth noting. Buses to town were not as easy as suggested elsewhere. We were booked to stay for two nights, as part of a wider trip, where we had stayed at lots of hostels down the east coast. Staff service was good and we had no issues with check in. We had booked a mixed dorm. Unfortunately, it became clear that despite the name, no other occupant in our room would be classified as a ‘youth’ and in fact were clearly long term occupants of questionable character. The atmosphere was on edge and it was clear that there was friction between the occupants. Both my girlfriend and I felt very uncomfortable and were questioning whether or not to stay the night. It was when one ‘room mate’ started to act as though he was under the influence or something more than just alcohol (…) that we no longer felt safe (noting that this was 2pm in the afternoon and perhaps an indication of what was to follow). Frankly, we would not have felt safe staying in this room overnight and clearly there have been issues between the other occupants. At our own cost, we checked out and found alternate accommodation. Overall, the hostel itself presents well and the staff were good. Had we stayed in a different room, our experience may have been different, but clearly the ‘Youth Hostel’ has opened up to longer term occupants who are looking for cheap accommodation (and in this case to take drugs, day drink and walk around the room muttering to themselves). I would not have felt safe staying in that room myself and would not recommend that anyone else does either - a safe environment should be a given when staying at a YHA property, not a possibility. Stricter screening should be undertaken to prevent others from being put in these situations. Disappointing experience and a poor reflection of a reputable brand.

I’ve absolutely loved staying at this hostel. Close to everything and great public transport nearby. Very chilled vibe, different outdoor spaces and a decent sized kitchen to cook in. The staff are super friendly and helpful, there is a social BBQ every Friday evening.

I arrived around 11 p.m., and when I went to the bed that was assigned to me, one of the girls in the room told me that it hadn’t been cleaned. Indeed, the bed was messy and clearly not prepared. I contacted the accommodation immediately but received no response. Since I had to leave at 4 a.m. the next morning, I had no choice but to sleep as it was. It’s really disappointing to think that I paid for this kind of experience. I finally received a message through Booking.com, where the property said they would refund me. However, when Booking.com submitted the refund request to the property, it was declined. Since then, they haven’t replied at all. I have many insect or tick bites on my left leg because I sleep facing left That's why l'm requesting a refund as well. I truly expected a more professional response from them.

Hi, good afternoon. I saw your hotel and I loved it. I would be very interested in working with you in exchange for a room or a place to stay for a period of time. Could you please let me know which email I should contact and how I can apply for the volunteer position? Thank you very much.🤗