YHA National Park

Stayed in a private room with two single beds. Was basic but had everything we needed. Also stayed in the bunk rooms post hiking in the National park for multiple days. The heater couldn’t be adjusted in the bunk rooms so it was incredibly hot. ||Was walking distance from the bus stop and Tongariro shuttle services can easily pick up from hostel.||The kitchen was big and spacious with comfy couches close by and good views of the volcanos.||There’s a pub just across the car park and a golf course out the front which was a fun perk. There’s also rock climbing inside but we did not use it.

Close to the mountain, cheap no frills and easy. we arrived late and they accommodated us which is always appreciated. Indoor rock climbing, laundry, drying room and communal kitchen are all sweet touches.

I appreciated the style and the vibe of this hostel. Like a cabin. That hostel was ok cleaned. I was surprised about the bathrooms. Showers always dried and no hair. Thank you 🙏. Kitchen was tidy and cleaned except the fridge. I’ve booked the female dorm. Walls are too tight and we could hear everything coming from the kitchen and the steps of the kids on the second floors. It misses a bit of privacy tho and some lockers. My pillow was old I could feel the old feather in my neck. Staff were very nice and friendly. The girl from the reception showed me everything :) There is NO WIFI 😢 She explained me that it wasn’t working for months? Location was perfect. My tour for Tongariro crossings could pick me up there. Also, there is the kiwi camp national park at the end of the road. There is a stunning views on the volcanos. Not far from a petrol station and liquorland (nice staff).

Stayed here in a private room for two nights in order to do the crossing. Whilst the location is super convenient and the staff are friendly, I cannot recommend this place unfortunately. This accommodation is very basic, which is to be expected for the price and rural location, but we were disappointed to find no hand soap, towels or bin bag in our private bathroom. Furthermore, we were bitten very badly by bed bugs during our stay, which of course soured the experience. Upon informing staff of this, they didn't hesitate to offer a refund (however I did have to pester a little to actually receive it). My main concern is that the staff did not at all seem surprised by my mention of bed bugs, and that I have found a review from March which mentions bed bugs in the exact room we stayed in (room 6), leading me to believe management are aware of the situation and not dealing with it effectively.

Absolutely awful! AVOID AT ALL COSTS. Upon arriving at the hostel I asked whether the hostel still had bed bugs. I was assured there were none left so I proceeded with my booking (they said I couldn't get a refund anyway so I had no choice). I was put in room 15 and the beds were covered in dirt and my friend awoke covered in bed bug bites! We investigated and found loads of the bugs and they were all in her clothes. We had to stay another night after the crossing but were moved to another room. In this room we found cockroaches and a mouse and I awoke to the ceiling dripping on my face! We told the front desk of our problems and the counter staff did not apologise or seem to care at all, in fact seemed frustrated at us complaining. This place is a health and safety hazard and needs to be shut down immediately. My friend is seeking medical attention as her bites were so bad and we have both had to disinfect and fumigate our belongings which is very costly. If you value your health or sanity avoid this place at all costs.

Excellent location for accessing Tongariro National Park. Easy shuttle for the crossing just outside and staff can help with the booking. Very friendly staff. Nice, basic room. Note towels not included. Nicely equipped kitchen. Friendly staff.

This was the ideal location for a mountain holiday. Well accommodating to families, though not all parents accommodating to other guests! But you could get this anywhere as you do with most local motels and camping grounds (aka all cheap accomodation) a bit of mould in bathrooms has come to be expected no matter where you visit. Heating was sufficient. Beds were acceptable. Rooms were clean enough. Kitchen had plenty of cookware meaning you can travel light. Staff responsive to requests for assistance and/or repairs. Our family will definitely stay here each winter now. (Note: I see the reviews about bedbugs… we didn’t experience this … so thanks for feedback. We’ll bring a bug bomb next year just in case!)

Great location and price, and the kitchen is reasonably well set up, but either someone forgot to buy more dish detergent, or they routinely water it down so much that you may as well wash your dishes with just tap water. This is really unhygienic, considering everyone is sharing dishes and there is no steriliser. We had a family room with an ensuite. It was dated but fine; the beds were average, and the pillows were really thin, but acceptable considering the price. The rooms could really use some hooks to hang up towels, ski gear, and bags. I had booked for three nights but only stayed for two. Our toilet started leaking, and I found cockroaches in the bathroom. I had my six-year-old with me, and it was all a bit much after that, so we decided to leave and go somewhere else. I informed reception of the issues, and they told me I needed to speak to the manager. She was very short with me and tried to blame me for the cockroaches, saying I had taken food into the room, which I hadn’t. She said it must have been the people before me. Interesting, however, that the cockroaches were in the bathroom. I asked for a refund, and she refused, offering to move us to another room, which I declined. This place is probably fine if you’re backpacking and just need a bed for the night, but for families, it’s a dump, and I wouldn’t stay there again or recommend it to anyone.