또띠아
Google
It was the worst experience ever
I arrived around 12 PM and understood that early check-in might not be available. I was told to come back at 2 PM and that I could leave my luggage.
However, the locker room required carrying luggage up many stairs. My suitcase weighs about 30 kg, and no staff offered help, so I waited for two hours.
When I returned at 2 PM, the room was still not ready and I was asked to wait about another hour — with no apology, even though they knew I had already been waiting.
I tried to be understanding and clearly said I didn’t mind if the room wasn’t fully cleaned. I wasn’t asking for early check-in — I just wanted to leave my heavy luggage in the room and go out.
Only then was I told there was a luggage storage area without stairs. This option was never explained earlier. While taking out important items like my passport, I politely asked for a moment, but the female manager with long straight hair told me to hurry because she had other things to do. After such a long wait, this response felt dismissive and inconsiderate. If the room had been ready at 2 PM as originally indicated, none of this would have happened.
The room also had a noticeable unpleasant smell and poor ventilation, just like other reviews mentioned. The kitchen lacked even basic items like salt.
Very disappointing service and poor communication. I would not stay here again and would not recommend this place.