Rachel N.
Google
Great location, great infrastructure, fun little refreshing roof pool. But serious disapointments for this price ($260/night twin room, shared bathroom).
Firstly the noise. Absolutely unworkable, even sleeping with earplugs. Primarily from the constantly opening and closing fire-escape-style hard close doors to all rooms and bathrooms. It's impossible to close the doors quietly and they go all night, especially into the swipe access bathrooms. They urgently need to add soft close hardware, and soundproofing.
Secondly, the common areas. Filthy surfaces not cleaned during either evening, sinks piled over with dishes, yet hardly a spoon or glass to be found. We found just enough for the 4 of us to eat our take away dinner (managed to find 2 spoons and 2 forks, a mug and 3 glasses), by fishing what was available from sinks and cleaning them to use. Things were better in the mornings, but still no sharp knives or bread knives.
The small rooms (twins for us) are clean, beds soft. Functional. But you get so much better for a basic hotel room nearby (which would then also have complimentary tea and coffee, bar fridge, ensuite).
The place is secure, you have to use your swipe card to access any floor, toilets, kitchen, pool. Its awkward though, and gives the impression that the corridors are unsafe (paired with the strict instructions to accompany the children to the toilet and elsewhere at all times).
Overall, we enjoyed our stay well enough - great company, nice staff - but we don't plan to return.