Steve H.
Yelp
This is my first and last stay of two nights at a badly maintained facility located on a road to excellent Yosemite. The wall heater had a lit pilot, but did not heat. Part of the mattress of the queen size bed fell to the floor during the second night. Their advertised 'Superior private rooms with baths' are also advertised with refrigerators. It had a small 'beverage cooler', non-working without electricity, and secured in a bathroom closet without a way to even find the electrical connection. The front door light was such a dim glow that a flashlight was needed to see the stairs located four feet from the door.
The management is practiced in the avoidance of dealing with issues. Those young people work for owners who ap'parently' set the pace for their hired 'children'. Here is the full breakdown, literally.
Early June 2023, I arrived about 10:15 PM. It was cold. The room was cold. The wall heater pilot was on, but the wall thermostat did not activate it. There is a wall heat pump. It was on but I did not get heat. The desk person came with me to look. She could not work the wall heater. She did get the heat pump to begin giving heat. Good. Oh, by the way, if arriving later as I did, you might be parking at an overflow lot about 1,000 feet beyond regular parking, up a steep drive at a 200 foot elevation gain. It is a hike. Do not forget anything in your car. I found parking the second night.
She said 'maintenance' would look at the wall heater tomorrow. The heat from the pump was okay, but seemed like sleeping by a diesel truck-stop. In the morning, the man at the desk said they turn off wall heaters about this time of year and depend on heat pumps. So, why was the pilot on full blast?
At the end of 'tomorrow' I purchased food to put in what I thought was a small refrigerator. But it was a beverage cooler and was dead and unmovable. I told the woman at the desk, the same one who was there the first night. She was hostile to my coming in the door because she said the office was closed and she was finishing helping some new arrivals. Come tomorrow. She listened when I said thank you for helping with the heat last night. Her attitude changed. "By the way, the small 'fridge' does not work. Can someone look at it tomorrow?" What could she say, due to arrivals? She had been hostile. There is a hostel there, too, [a play on words] and a large cooler is in the dining area for them. I suggested that I use it. She agreed. Wow. So, up the hill - to the 'Superior private room with bath and refrigerator {sic}' that was dead, and back downhill to the dining area, and up to bed.
The bed - about 4 AM, it went 'plop'. My feet were at floor level. The slightly undersize plywood sheet under the springs had come off the side rails. I was glad to be leaving that morning. I thought, if the owner does poor management and maintenance, then what else is inconsistent? So, I decided to take pictures and give a report. Note the picture of the wall notice PLEASE HELP US CONSERVE - Water & Septic, Gas, Electricity. The glass is cracked like their activity in the program. The next picture shows the toilet tank is old high flow, not low flow. The furnace pilot is full on, but the heater burner cannot be activated. A standing pilot uses about 1/3 of the total gas for a furnace that is fully operational. So, why is it not turned off? Note the carpet in the picture of the bed breakdown. It is worn, and I wonder what it holds from over the years. Some furniture is real retro and some is faux.
When leaving in the morning, I mentioned to the man that a bed partially collapsed onto the floor, at 'Sentinel Dome - B'. He remarked, "Was it the queen bed?" I said, "That's the one." A-mazed.
Steve H.
