Logan Strader
Google
Edit to the owner: again, you think providing quick responses to answers about your venue, being kind to your clients (not telling them to be quiet minutes after they got married) and providing water for an overnight stay are out of your responsibility. Got it.
Please stay away from this venue! My brother and sister in law got married at Youngberg Hill in June 2025. I was their coordinator and had the displeasure of being the main point of contact with the venue. We had an absolutely terrible experience during the planning process, day of the wedding and after the wedding with Youngberg. After our initial tour of the venue with their then Events Manager, that manager left the venue and the position was never filled. Instead, a manager from Portland Catering Company, their preferred caterer, was our new point of contact, even though we weren’t using them as our caterer. It often took weeks/months for the venue to respond on simple questions. We were constantly asked the same questions over and over. It was clear there was no invested interest in our event. We were told one thing by the GM and another by the catering manager at PCC, which was all different from what we were originally told in our first tour with their events manager. I am baffled at their miscommunication, mismanagement and lack of care for their clients.
I can’t go into extreme detail because Google gives you a word limit, but here are a few things that were disappointing. On the day of the wedding, after the ceremony, the bride, groom and bridal party (10 people total) went to the inn to relax for a few minutes before making their grand entrance to the reception. The bridal party was hooping and hollering for their newly wed friends (understandably). This was met with the inn keeper telling them “you guys need to be quiet because my boss will be mad if you’re loud”. The only people inside the inn at that time were the bridal party and the inn keeper… so apparently it is against their policy to celebrate the newly wed couple. Again, what a disgrace that you call yourselves a wedding venue and yet this is the response to being excited about getting married. We have also found numerous things incorrect in our billing and they are only being fixed by us pointing them out. How shady!
After a conversation with the GM about our experience, the owner’s response was “Youngberg only provides the venue and the inn”. Let it be known that the owner of the venue views quick responses to questions regarding their venue and inn, delivering on their promises and caring about their client’s wedding day as things they aren’t required to provide to someone who books their venue for a wedding. What an absolute disgrace. The GM agreed with me that the owner’s behavior was abysmal and kept saying things like “I’ve been telling her this is a problem” and “I’d be upset too if these things happened to me”.
It is clear that from the top down, not a single person involved with this venue cares about anything other than money. The owner, Nicolette, is a coward who won’t answer a single phone call or email and talk to you herself about why she won’t refund any money for a terrible experience, but she’ll sit behind a computer screen and justify her terrible treatment towards customers by responding to reviews (that sound like they were generated by AI, so really how much effort is she putting in there).
There is not a single thing this venue did well for us in the planning process, during the wedding or after the wedding. It is a disgrace that they charge so much money and deliver such a terrible experience. I encourage every bride and groom and wine drinker stay far away from this venue. Do not give them your money for events, inn rooms, or wine. I am incredibly saddened that my brother and sister in laws wedding day will always be overshadowed by the disappointing experience at Youngberg and the lack of care the owner showed when given an opportunity to remedy the situation.