Youth Hostel Basel

We stayed at this hostel for three nights from February 11–13 and had multiple unpleasant experiences with the chef during dinner on February 12 and 13. On the night of February 12, he told our group of 15 that we all had to be present before we could eat, which left us confused. When we asked the receptionist, she simply said it was because the chef didn’t want to explain things repeatedly. However, it was a line setup with dessert, salad, and the main course, so we didn’t understand why we had to wait for everyone—there wasn’t much to explain. This felt unprofessional and showed a lack of basic hospitality. After speaking with the receptionist, she informed the chef, and we were finally allowed to eat without everyone present. However, he showed noticeable frustration while serving us. Additionally, we observed that he treated Asian guests differently. When we requested food, he sarcastically gave us a much larger portion than we asked for. He also spoke to us in a noticeably different tone compared to how he treated guests from his own nationality. This kind of behavior made us feel uncomfortable and unwelcome. Other aspects of the hostel may be fine, but the chef’s attitude ruined our experience. If management doesn’t address this issue, I wouldn’t recommend staying here.

I stayed at this hostel for three nights in mid-February and had an unpleasant experience, mainly due to the chef’s unprofessional attitude. One evening, he insisted that our entire group be present before we could eat, even though the food was served buffet-style. It felt unnecessary and inconvenient. After my friend spoke with the staff, they informed the chef, and we were finally allowed to eat without waiting for everyone. However, he showed clear frustration while serving us, making the atmosphere uncomfortable. I also noticed he treated Asian guests differently, using a sarcastic tone and giving them noticeably larger portions than requested. His behavior was unsettling and unwelcoming. While the hostel has some positives, the staff’s attitude—especially the chef’s—ruined the experience. Unless management addresses this issue, I wouldn’t recommend staying here.

Amazing hostel. Lovely and clean. Great that they do have bike storage, although, there is room for improvement. It’s down some steep steps and also used for bags, so is often cluttered and hard to work on your bike. Seems like the bike storage is more of an afterthought.

Great price quality value. Love the rooms in the modern concrete extension. Tasty breakfast. It was our second time staying there and we will definitely come back

Definitely one of the best hostels I’ve ever stayed. The breakfast was awesome and delicious. Thanks for the stay. I’ll come back one day hopefully ❤️

Quite difficult to get to from the station when you have a lot of luggage. Interesting building, reasonable facilities, a bit pricey but average for Switzerland. WiFi tricky to connect to.

The best hostel ever, everything extra clean and modern but cozy. Super aesthetic spaces, very comfortable beds and showers. The place is amazing, a lot of green and the singing sound of the stream makes it a dream hostel. And the staff very nice and helpful. Highly recommended!!

Great place for every architect to stay, but besides that everything else is average, especially because stay is not that cheap for the services you get, it’s a recommendation if you are in architecture but it’s not worth 170€ per night.