Martin Born
Google
We’ve traveled to around 50 countries worldwide, and this accommodation was by far the worst. You pay nearly 100 Euros (~£85) a night, then they charge an extra 2 Euros per towel. Ridiculous!
On arrival at 1 pm, we were told check-in was at 3 pm, which would be understandable if they were cleaning and preparing the room during that time. However, at 3 pm we were handed a pile of bed sheets and pillowcases and told to make our own beds.
As shown in the attached photos, the mattresses were more suited for school gym classes, and the pillows were worn out and uncomfortable—definitely not ideal for your neck. The bathroom was smaller than those found in train sleeping carriages. There was no TV, and nothing about the accommodation justified the 100 Euros/night price.
When I asked via email what justified the cost, their response was laughable: we were "in the heart of the capital of Europe." We come from the capital of UK, London, where you get true value for money. Or just a week ago, we stayed at a fully-equipped, quiet Holiday Inn in Germany for £52 a night, and THAT was value for money. Last year we had a great room in a SPA hotel in Amsterdam and paid the same amount....
Avoid this hostel at all costs!