Yum Yum Sushi House

We decided to support a neighborhood spot and ordered their sushi platter B for dinner. Kinda disappointed with their business practice. Sushi platter B had a combination of different sashimi including ebi, hamachi, and various fish. In the menu, the Uni was part of it. That was one of the reasons we chose that platter. We placed our order by phone and the girl taking the order asked for a credit card for the order since it was a large order. No problem. When we arrived to pick up the platter, they handed us the tray, and receipt. We signed the receipt and walked off with our trays. When we got back to the car, we noticed a note on the tray. It read “Uni changed to Sake Toro since we ran out of Uni.” Anyone who knows sushi knows Uni and Sake Toro (Salmon Toro) are two separate species with different price points. Uni is more expensive. If you look on their website, they charge “Sake Toro” $5.75/piece and Uni $8.50/piece. That’s a significant price difference if we are talking about four pieces of Uni. I find their business practice was not honest and not based on principle: 1. They had our phone number. They could’ve called to tell us they ran out of Uni to let us know they were substituting with a different fish or asked if that was ok. 2. They didn’t tell us anything at the time of pick-up. Just charged the credit card, had us sign the bill. 3. They charged us the full amount for the platter as if we had Uni (I.e., offered no deduction from the total bill) When my husband called back to speak to the manager to ask what happened. They offered no explanation other than that they ran out of Uni. Husband asked how they would make it right, if they planned to refund us the price difference. They did not offer to refund us the difference or deduct the amount from the bill. Only offer was “next time we will make it right.” The fish was fresh but I do not believe in supporting this kind of dishonest business practice. Times are rough, but don’t treat your customer like an idiot—like they don’t know the difference between “Sake toro” and “Uni.” Give them what they paid for. And if you can’t fulfill the order, then let them know.

Just ordered for takeout. Told ready in 10, ready in 9. Perfectly packaged. Got home, hot food still hot, roll good temp. Miso on point, gyoza quite possibly the best I’ve ever had and spicy tuna roll, delicious. Less than $20 before tip. Fantastic. Incredibly happy. Parking is not by any means anything they can control but if it was easier I would be here ALL THE TIME. So. Good. Thank you!

Excellent foods and services. The chef is friendly. He was very happy to customize the dishes to our need. We had uni, amaebi, sashimi combination, sashimi salad, spider roll, toro nigiri and chef's salad. Very high quality ptotin/vegi dinning with low carb.

Sushi quality very good, but other parts below average--table is sticky; pot of tea served with a tea bag (barely tasted the green tea flavor); very very slow service; and pricey. All and all, there are better sushi restaurants in SF.

Reviewing a to-go order. The team is quick to make your order and each time that I order the preparation of each item is handled with care and packaged very nicely. Great local place to eat with fresh ingredients!

Chef's great with the knife and the fish is really fresh and good too. Don't hesitate to come here. It's the best fish you can get, especially to go.

Had this once in my early high school days, and remembered it was fresh and good. Came back to see if it’s the same and yes it was. Great selection of sushi and other Japanese dishes including ramen.

Owners getting rent hiked!! They are CLOSING Jan 14, 2024 😭 We were so sad to hear the owner of Yum Yum fish is getting priced out of their location. They have no plans to relocate since this news was sudden. We love this small local restaurant. The owner is super nice to all my young children and I hate seeing a long time business like this leave due to rent going up. Visit this place for the first time or a last few times before they shut their doors!